Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Can someone tell me where to post


  • Please log in to reply
1 reply to this topic

#1 sereena_11

sereena_11

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:03:02 AM

Posted 16 May 2011 - 10:50 AM

Hi,

I am new to this site and have no idea where to post. My pc was infected by the nasty Ms removal tool virus. My machine became slower because of this and i started it up in safe mode. However my machine was still slowing down every time and the screen would freeze. I kept restarting in safe mode and at some point managed to access a download of combofix. I quickly downloaded it and ran it today. My pc is working far better than before however i dont know if it is still infected, sometimes a new tab appears on my browser which makes me think there is still a virus on my machine. Is there anyone who can give me some advice and i could give a detailed description of the whole problem and all the steps i took.

Thank you

sereena

Edited by SweetTech, 16 May 2011 - 06:27 PM.
moved from Malware forum to AII forum.--ST


BC AdBot (Login to Remove)

 


#2 SweetTech

SweetTech

    Agent ST


  • Members
  • 13,421 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Antarctica
  • Local time:04:02 AM

Posted 16 May 2011 - 06:27 PM

Hello,

Please follow the instructions in ==>This Guide<==. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues and what you have done to resolve them.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Kindest Regards,
SweetTech.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users