I can't remember how it all started because it was several days ago, but I was able to figure out by Googling the error that I was getting that I was infected with the Trojan-BNK.Win32.Keylogger.gen virus. I used Rkill and followed some steps online
(downloaded Malwarebytes' Anti-Malware) and I thought I got rid of it. It wasn't having any problems and then today it starts up again where my McAfee anti-virus keeps giving me notices that my computer is not secure because the real-time scanning is turned off. I attempt to turn it back on and it goes off immediately again. It also won't allow me to do a scan, an error comes up that says "an unexpected problem occurred during your scan."
I know this probably isn't enough information to diagnose anything, but if you could let me know what I need to do in order to provide more information, I'd be happy to.
I would appreciate any help you can offer with this. This couldn't have happened at a worse time. I am trying to study for my boards right now and I can't keep dealing with this everyday - it's so frustrating!
Thank you so much in advance for your help.