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Trojan horse - thought it was removed but now it's back


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#1 vicarrieous

vicarrieous

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Posted 16 May 2011 - 09:13 AM

Hello,

I can't remember how it all started because it was several days ago, but I was able to figure out by Googling the error that I was getting that I was infected with the Trojan-BNK.Win32.Keylogger.gen virus. I used Rkill and followed some steps online (downloaded Malwarebytes' Anti-Malware) and I thought I got rid of it. It wasn't having any problems and then today it starts up again where my McAfee anti-virus keeps giving me notices that my computer is not secure because the real-time scanning is turned off. I attempt to turn it back on and it goes off immediately again. It also won't allow me to do a scan, an error comes up that says "an unexpected problem occurred during your scan."

I know this probably isn't enough information to diagnose anything, but if you could let me know what I need to do in order to provide more information, I'd be happy to.

I would appreciate any help you can offer with this. This couldn't have happened at a worse time. I am trying to study for my boards right now and I can't keep dealing with this everyday - it's so frustrating! :ranting:

Thank you so much in advance for your help.
Vicarrieous

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#2 Byuntae

Byuntae

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Posted 16 May 2011 - 11:00 AM

Only program I trust to always work for me is AVG.

http://free.avg.com/us-en/homepage

Every time I get a trojan horse from doing anything it warns me immediately and moves it to the virus vault before it can do anything harmful to my computer. Just download it, do a fullscan, it will find the trojan and quarantine it then you can safely delete it from there =)




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