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'Open With' option opens when clicking any program icon


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#1 Gumby©

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Posted 15 May 2011 - 11:56 AM

I'm using Windows Vista updated within the past 4-5 days.

A couple of days ago AVGFree stopped a virus (it indicated the name was not known) from downloading to my computer. It moved it to the vault and strongly recommended I reboot to remove all traces of the virus. I did so but experienced a problem on the reboot. When the desktop appeared everything was placed where it was supposed to be with some exceptions.

1. The sidebar and all gadgets did not appear.
2. Not all of the icons in the task bar appeared.
3. When clicking on any icons a window opens and asks 'Open with'

I was able to run a virus scan with only two trojans appearing in the sun\java folder (fakeAV). Both files were removed by AVGFree. I rebooted and the same happens.

I tried running System Restore a couple of times and received a message that there were no restore points. On the 4th or 5th attempt there was a restore point, I used it with no difference.

I also tried using the Startup Repair utility with no problems showing.


Could it be possible that when AVGFree removed the virus it also removed some important files that Windows needs to finish the startup process? Or is there something more insidious going on?

Any help would be appreciated.

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#2 boopme

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Posted 15 May 2011 - 07:31 PM

Hello. that may be the case.
First run SFC for issues 1 and 2

Please run SFC (System File Checker)
Please run System File Checker sfc /scannow... For more information on this tool see How To Use Sfc.exe To Repair System Files

NOTE for Vista/WIN 7 users..The command needs to be run from an Elevated Command Prompt.Click Start, type cmd into the Start/Search box,
right-click cmd.exe in the list above and select 'Run as Administrator'


You will need your operating system CD handy.

Open Windows Task Manager....by pressing CTRL+SHIFT+ESC

Then click File.. then New Task(Run)

In the box that opens type sfc /scannow ......There is a space between c and /

Click OK
Let it run and insert the CD when asked.


For Item 3
Go to File association fixes for Windows Vista

Click the exe box
Instructions:
To fix the association for a particular file type, download the corresponding fix from the above links table (Use Right-click - Save as option in your browser to download the fixes). Unzip the fix and extract the .REG file to the Desktop. Right-click the REG file and choose Merge. Note that you need to be an administrator to apply these fixes.



Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware and save it to your desktop.
Download Link 1
Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Troubleshoot Malwarebytes' Anti-Malware
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 Gumby©

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Posted 15 May 2011 - 11:29 PM

Thanks for your suggestions. Some worked while others didn't.

I was able to get things clickable again with the association fixes then ran SFC /scannow with now messages. I ran MalwareByte's Anti-Malware on 5 occasions. Each time it forced the computer to reboot before finishing. It only scanned a little over 56,000 files. Any suggestions to make it work?

#4 boopme

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Posted 16 May 2011 - 11:55 AM

Is it stopping and giving an error message that you can tell me?

In the meantime run a safe mode scan with SAS:
Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.
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#5 Gumby©

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Posted 16 May 2011 - 10:02 PM

MBAM did not provide any sort of message before the system rebooted.

Here is the SAS log.
---------------------
SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 05/16/2011 at 09:41 PM

Application Version : 4.52.1000

Core Rules Database Version : 7065
Trace Rules Database Version: 4877

Scan type : Complete Scan
Total Scan Time : 04:19:36

Memory items scanned : 325
Memory threats detected : 0
Registry items scanned : 12544
Registry threats detected : 5
File items scanned : 392189
File threats detected : 15

System.BrokenFileAssociation
HKCR\.exe

Adware.MyWebSearch
HKU\S-1-5-21-2653832812-3943419955-1683580725-1001\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{00A6FAF1-072E-44CF-8957-5838F569A31D}
HKCR\CLSID\{00A6FAF1-072E-44CF-8957-5838F569A31D}
HKU\S-1-5-21-2653832812-3943419955-1683580725-1001\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{07B18EA9-A523-4961-B6BB-170DE4475CCA}
HKCR\CLSID\{07B18EA9-A523-4961-B6BB-170DE4475CCA}

Adware.Unknown Origin
C:\PROGRAM FILES\HEWLETT-PACKARD\HP ADVISOR\COMPSHOP\TEMPLATES\AD.HTML

Trojan.Agent/Gen-Bancos
C:\PROGRAM FILES\MOVIENIZER\PLUGINS\AMCIMPORT.DLL
C:\PROGRAM FILES\MOVIENIZER\PLUGINS\EMDBIMPORT.DLL
C:\PROGRAM FILES\MOVIENIZER\PLUGINS\MCLIMPORT.DLL
C:\PROGRAM FILES\MOVIENIZER\PLUGINS\PATHCHANGER.DLL
C:\PROGRAM FILES\MOVIENIZER\PLUGINS\PLUGINEXAMPLE.DLL
C:\PROGRAM FILES\MOVIENIZER\PLUGINS\VIDEOFILERENAMER.DLL
C:\PROGRAM FILES\MOVIENIZER\USERFUNCTIONS.DLL
C:\USERS\JOE\APPDATA\ROAMING\MOVIENIZER\SCRIPTS\MCLIMPORT.DLL
C:\USERS\JOE\DOWNLOADS\MOVIENIZER\MOVIE COLLECTORZ TRANSFER PROCESS\MCL\MCLIMPORT.DLL
C:\USERS\JOE\DOWNLOADS\MOVIENIZER\MOVIENIZER_PORTABLE\PLUGINS\AMCIMPORT.DLL
C:\USERS\JOE\DOWNLOADS\MOVIENIZER\MOVIENIZER_PORTABLE\PLUGINS\EMDBIMPORT.DLL

Trojan.Agent/Gen-Injector[RedPill]
C:\USERS\JOE\APPDATA\LOCALLOW\SUN\JAVA\DEPLOYMENT\CACHE\6.0\16\55ACBF90-1977CDCA

Trojan.Agent/Gen-ImageDocFake
C:\USERS\JOE\DOCUMENTS\_BACKUP OLD DRIVES\P4 - F DRIVE\CAL\COPY OF LCAL.DOC

Unclassified.Unknown Origin
C:\USERS\JOE\DOWNLOADS\PARTICLE FIRE 1.1A\KEYGEN.NFO

#6 boopme

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Posted 16 May 2011 - 10:33 PM

I think MBAM should work now. Looks like you downloade an infected movie or perhaps the plugin to view it.

When a browser runs an applet, the Java Runtime Environment (JRE) stores the downloaded files into its cache folder (C:\Documents and Settings\username\Application Data\Sun\Java\Deployment\cache) for quick execution later and better performance. Malicious applets are also stored in the Java cache directory and your anti-virus may detect them and provide alerts. For more specific information about Java exploits, please refer to Virus found in the Java cache directory.

Notification of these files as a threat does not always mean that a machine has been infected; it indicates that a program included the viral class file but this does not mean that it used the malicious functionality. As a precaution, I recommend clearing the entire cache to ensure everything is cleaned out:
Let me know how it is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 Gumby©

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Posted 17 May 2011 - 01:51 AM

Thanks for your recent information.

I haven't downloaded any movies. Movienizer is simply a database program that is like a library of all the movies I own (text and image information, no actual video files). It does not play movies at all. It's used for insurance purposes. Regardless, I've sent an email to them with the results of the SAS log to ensure their files are are not infected. I believe they may be 'false positives' but I wanted to be sure.

With regards to the cleaning, I use CCleaner on a daily basis. I think it gets everything on your list with the possible exception of the Java cache. I'll check to make certain but regardless, I followed the instructions to in your provided link to clear the Java cache.

I tried to run MBAM again with no success. It still freezes the computer. I should also note, something I forgot to do in my last couple of messages, I made certain that all the appropriate 'exclusions' have been added to AVGFree so MBAM would not be disrupted by AVGFree and I also allowed access to the trusted and internet zones in ZoneAlarm Free. Still, MBAM freezes. At least now it doesn't reboot the computer. Not sure if that is good or bad though. Any thoughts on how to get MBAM to fuction? One last note. Since the computer doesn't freeze anymore, I was able to see the final screen of MBAM before it froze. It indicated that it had found 11 infected objects. It still looks like there is something on my computer.

Edited by Gumby©, 17 May 2011 - 01:53 AM.


#8 boopme

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Posted 17 May 2011 - 11:13 AM

Lets be sure we got them all.
Please ensure these items are excluded from your Antivirus AND your Firewall -

For Windows Vista or Windows 7:

•C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe

•C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe

•C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe

•C:\Program Files\Malwarebytes' Anti-Malware\zlib.dll

•C:\Program Files\Malwarebytes' Anti-Malware\mbam.dll

•C:\Program Files\Malwarebytes' Anti-Malware\mbamext.dll

•C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\rules.ref

•C:\Windows\System32\drivers\mbam.sys

•C:\Windows\System32\drivers\mbamswissarmy.sys

For 64 bit versions of Windows Vista or Windows 7:

•C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe

•C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe

•C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe

•C:\Program Files (x86)\Malwarebytes' Anti-Malware\zlib.dll

•C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.dll

•C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamext.dll

•C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\rules.ref

•C:\Windows\System32\drivers\mbam.sys

•C:\Windows\SysWoW64\drivers\mbamswissarmy.sys

Note: If using a software firewall besides the built in Windows Firewall you'll need to exclude MBAM.EXE from it as well

The FAQ contains examples of setting file exclusions for some known AV products -
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 Gumby©

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Posted 17 May 2011 - 11:33 AM

All have been included in the exclusion list of AVGFree with the exception of "C:\Program Files\Malwarebytes' Anti-Malware\zlib.dll" which cannot be found in relation to MBAM. It does show up in my Palm folder though.

As mentioned previously, MBAM has been included in ZoneAlarm Free for full access. ZoneAlarm does not have an exclusion list option.

Should there be a zlib.dll for MBAM? If so, where can I get it?

#10 Gumby©

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Posted 18 May 2011 - 08:08 PM

I finally got MBAM to work in Save Mode. Here is the log.


Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 6610

Windows 6.0.6002 Service Pack 2 (Safe Mode)
Internet Explorer 8.0.6001.19019

11-05-18 3:33:39 PM
mbam-log-2011-05-18 (15-33-39).txt

Scan type: Quick scan
Objects scanned: 183459
Time elapsed: 5 minute(s), 4 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 13
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{00A6FAF1-072E-44CF-8957-5838F569A31D} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{07B18EA1-A523-4961-B6BB-170DE4475CCA} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{07B18EA9-A523-4961-B6BB-170DE4475CCA} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07B18EAB-A523-4961-B6BB-170DE4475CCA} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{25560540-9571-4D7B-9389-0F166788785A} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{3DC201FB-E9C9-499C-A11F-23C360D7C3F8} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{63D0ED2C-B45B-4458-8B3B-60C69BBBD83C} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{98D9753D-D73B-42D5-8C85-4469CDA897AB} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{9FF05104-B030-46FC-94B8-81276E4E27DF} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\RunDll32Policy\f3ScrCtr.dll (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#11 boopme

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Posted 18 May 2011 - 08:35 PM

Good ,it's that stubborn MyWebSearch. Run one more please and I think we'll be good.

I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Under scan settings, check Posted Image and check Remove found threats
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#12 Gumby©

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Posted 19 May 2011 - 07:54 AM

Can't believe it took over 8 hours to scan. Here's the log file.

C:\Program Files\Unlocker\eBay_shortcuts_1016.exe Win32/Adware.ADON application deleted - quarantined
C:\ProgramData\Spybot - Search & Destroy\Recovery\MyWayMyWebSearch1.zip Win32/Bagle.gen.zip worm cleaned by deleting - quarantined
C:\ProgramData\Spybot - Search & Destroy\Recovery\MyWayMyWebSearch4.zip Win32/Bagle.gen.zip worm cleaned by deleting - quarantined
C:\ProgramData\Spybot - Search & Destroy\Recovery\MyWayMyWebSearch79.zip Win32/Bagle.gen.zip worm cleaned by deleting - quarantined
C:\Users\Joe\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\7\19282587-556a2e6e a variant of Win32/Injector.GLE trojan cleaned by deleting - quarantined
C:\Users\Joe\Documents\_Backup old drives\P4 - F Drive\D - old win98 backup files and data\old C\My Download Files\kmd.exe multiple threats deleted - quarantined
C:\Users\Joe\Downloads\Unlocker\unlocker1.8.7.exe Win32/Adware.ADON application deleted - quarantined


Hoping it will end soon.




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