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Deleting Offline Content


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18 replies to this topic

#1 cyclernyc

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Posted 15 May 2011 - 11:33 AM

Hi -
I am using Windows XP SP3 Home on a PC.
I've done several searches to figure out how to delete offline content or files and they all say the same thing - control panel> internet options> Temporary Internet Files> Delete Files and then it says In the Delete Files dialog box, click to select the Delete all offline content check box , and then click OK.

But - that dialog box never appears for me! When I click OK it just deletes the online files.

How do I get that dialog box to open or is there another way to get to it?

Thanks!

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#2 cryptodan

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Posted 15 May 2011 - 11:49 AM

Have you tried doing a Disk Clean via Start > All Programs > Accessories > System Tools?

#3 cyclernyc

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Posted 15 May 2011 - 06:37 PM

Have you tried doing a Disk Clean via Start > All Programs > Accessories > System Tools?

Yes - no matter how I access it the dialog box that ought to allow me to check offline content doesn't open.

#4 cryptodan

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Posted 15 May 2011 - 06:45 PM

Did you do a Disk Clean Up Wizard?


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#5 noknojon

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Posted 15 May 2011 - 08:51 PM

Hi cyclernyc -
Download TFC by OldTimer and save to your desktop.
  • Close any open windows.
  • Double click the TFC icon to run the program
  • TFC will close all open programs itself in order to run,
  • Click the Start button to begin the process.
  • Allow TFC to run uninterrupted.
  • The program should not take long to finish it's job
  • Once its finished it should automatically reboot your machine,
  • If it doesn't, manually reboot to ensure a complete clean
This is for all the Temp files that will not normally delete by other methods -
The above by 'cryptodan' should remove what you need , but this is for those that will not delete , or if you cannot perform the directions given -

Thank You

#6 cyclernyc

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Posted 16 May 2011 - 03:27 PM

Did you do a Disk Clean Up Wizard?


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Yes - but I don't see the box for Offline Content.

#7 cyclernyc

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Posted 16 May 2011 - 03:31 PM

[quote name='noknojon' timestamp='1305510702' post='2249672']
Hi cyclernyc -
Download TFC by OldTimer and save to your desktop.

Thank you - I will use that if the first one doesn't work but I still want to know how to get to the disc cleanup option for offline content. In every instruction that I've seen it says that the box is there and I know that it's there but somehow it isn't appearing for me.

#8 cryptodan

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Posted 16 May 2011 - 03:33 PM

Are you an admin of the machine or have an account with elevated privileges

#9 cyclernyc

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Posted 16 May 2011 - 10:13 PM

I am the only one using it so I guess so - it's my home PC.

#10 cryptodan

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Posted 16 May 2011 - 10:19 PM

can you bring up a command prompt and type in net user

#11 cyclernyc

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Posted 18 May 2011 - 02:17 PM

Sorry that it's taking so long to respond - I clicked the box for notifications when someone responded to me but I'm not receiving them.
I typed that in to the "run" box and a little black screen opened for about a second and then disappeared.

#12 cryptodan

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Posted 18 May 2011 - 02:20 PM

go to start then run and type in cmd to bring up the command prompt window.

Then type in net user

#13 BrianM86

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Posted 18 May 2011 - 03:29 PM

open up My Computer window, click Tools > Folder Options > View tab > Select "Show hidden files and folder" then scroll down a few lines and uncheck "Hide protected operating system files" then click Ok. Now go to c:\ > Documents and Settings > (Your User Account) > Local Settings > Temp > Temporary Internet Files > Content.IE5

I would just delete everything past the Temp folder, but your situation might be unique. After you're done go back and check off "Hide protected operating system files" just to be safe.

#14 mpowell

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Posted 18 May 2011 - 04:34 PM

cyclernyc, have you tried this:


On Windows XP/2003 machines we can delete or reinitialize offline files/CSC cache in any of the following ways.

Through User Interface :

* Open My computer from start menu
* Click on Tools
* Click on Folder Options
* Select Offline Files tab
* Press CTRL+Shift and click on Delete Files.

MP

#15 cyclernyc

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Posted 20 May 2011 - 11:56 AM

* Select Offline Files tab
* Press CTRL+Shift and click on Delete Files.

MP


That's just it - there is no Offline Files tab
There is just General, View and File Types.

Where is that tab?!?

Thanks!




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