On opening it his whole inbox disappeared and since then, he hasn't been able to get any mail.
On doing a send and receive I get these sort of errors:
Task 'Synchronizing subscribed folders for ****@dukechristie.com (1).' reported error (0x800CCC0E) : 'Outlook cannot synchronize subscribed folders for ****@*dukechristie.com (1). Error: Cannot connect to the server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).'
Task '****@*dukechristie.com (1) - Sending' reported error (0x800CCC0D) : 'Cannot find the e-mail server. Verify the server information in your account properties.'
I think this must be a server error as it suggests, it is an IMAP account he is using. I have done a google search to try and fix this but am having no luck.
I have gone to settings and changed it so it only downloads headers and this has done nothing.
I have also checked the account settings and they are correct.
I have been told that he can get his mail through webmail and is having no problem sending and receiving that way. I'd just like to get it working on 2010.
Any help would be greatly appreciated.
he is running a Toshiba L550 Laptop with windows 7 home premium x64
Edited by Ninjadad, 15 May 2011 - 12:00 PM.