Posted 15 May 2011 - 07:16 AM
Dell Latitude D830
Hi, I apologize because I'm not quite sure if this is a malware issue or a hardware issue. Last night I got a redirect to a different landing page and that started some kind of Malware, Windows Security XP. Immediately, my computer went black and I had to restart. Certain icons on my desktop were gone but I checked folders and everything appeared to be there. I was able to get rkill and malware bytes off of a jump drive to stop it. Malware identified several trojans and I deleted them. At some point I lost everything. My computer didn't show any files or any programs.
This morning I can't get my computer to turn on. When it starts it shows a task bar "Resuming Windows" that only gets half way and then stops. I've tried starting several times.
Thanks in advance for any help or ideas.