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reboot loop


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81 replies to this topic

#1 smhuskey

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Posted 14 May 2011 - 09:40 PM

I have a dell inspiron E1505. It was running really slow and the internet kept cutting out. I am currently on a different computer because now after i ran a scan and found over 800 infected files i went through and deleted them all, and then restarted my computer and now it is in a restart loop. The dell screen comes on then goes to the menu of starting it normally or in safe mode. And after every option i try it goes to the windows screen then flashes then starts back at the dell screen. No matter which option i pick it does that. I have even tried restarting it from the last known good configuration and it still does not work. I have left it off for a few days to. Now i don't know what to do. If you could help me i would appreciate it. Thank You

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#2 cryptodan

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Posted 14 May 2011 - 10:03 PM

Do you recall the infections?

Can you try Safe Mode via F8 after the Dell Logo?

#3 dc3

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Posted 14 May 2011 - 10:36 PM

Edit: Didn't see your post. Same question already asked.:thumbup2:

Edited by dc3, 14 May 2011 - 10:37 PM.

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#4 smhuskey

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Posted 15 May 2011 - 12:02 AM

White smoke was the main one i remember because i had to go through and manually click each box to delete it. And i tried F8 to go into safe mode and it still just loops. And there was a trojan fraud one i believe..I had the log on my computer but can't view it at the moment

#5 JSntgRvr

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Posted 15 May 2011 - 12:07 AM

Hi, :welcome:

Lets give it a try.

We will need to view the system status from an external environment. You will need a USB drive and a CD to burn. There will be several steps to follow.

Download GETxPUD.exe to the desktop of your clean computer
  • Run GETxPUD.exe
  • A new folder will appear on the desktop.
  • Open the GETxPUD folder and click on the get&burn.bat
  • The program will download xpud_0.9.2.iso, and upon finished will open BurnCDCC ready to burn the image.
  • Click on Start and follow the prompts to burn the image to a CD.
  • Next download driver.sh to your USB drive
  • Also Download Query.exe to the USB drive. In your working computer, navigate to the USB drive and click on the Query.exe. A folder and a file, query.sh, will be extracted.
  • Remove the USB & CD and insert them in the sick computer
  • Boot the Sick computer with the CD you just burned
  • The computer must be set to boot from the CD
  • In some computers you need to tap F12 and choose to boot from the CD, in others is the Esc key. Please consult your computer's documentation.
  • Follow the prompts
  • A Welcome to xPUD screen will appear
  • Press File
  • Expand mnt
  • sda1,2...usually corresponds to your HDD
  • sdb1 is likely your USB
  • Click on the folder that represents your USB drive (sdb1 ?)
  • Confirm that you see driver.sh that you downloaded there
  • Press Tool at the top
  • Choose Open Terminal
  • Type bash driver.sh
  • Press Enter
  • After it has finished a report will be located on your USB drive named report.txt
  • Then type bash driver.sh -af
  • Press Enter
  • You will be prompted to input a filename.
  • Type the following:

    Winlogon.exe

  • Press Enter
  • If successful, the script will search for this file.
  • After it has completed the search enter the next file to be searched
  • Type the following:

    explorer.exe

  • Press Enter
  • After it has completed the search enter the next file to be searched
  • Type the following:

    Userinit.exe

  • Press Enter
  • After the search is completed type Exit and press Enter.
  • After it has finished a report will be located in the USB drive as filefind.txt
  • While still in the Open Terminal, type bash query.sh
  • Press Enter
  • After it has finished a report will be located in the USB drive as RegReport.txt
  • Then type dd if=/dev/sda of=mbr.bin bs=512 count=1


    Leave a space among the following Statements:

    dd is the executable application used to create the backup
    if=/dev/sda is the device the backup is created from - the hard drive when only one HDD exists
    of=mbr.bin is the backup file to create - note the lack of a path - it will be created in the directory currently open in the Terminal
    bs=512 is the number of bytes in the backup
    count=1 says to backup just 1 sector


    It is extremely important that the if and of statements are correctly entered.

  • Press Enter
  • After it has finished a report will be located in the USB drive as mbr.bin
  • Plug the USB back into the clean computer, zip the mbr.bin, and except for the mbr.bin zipped file, post the contents of the report.txt, filefind.txt and RegReport.txt in your next reply. The mbr.bin zipped file must be attached to your reply.

Edited by elise025, 15 May 2011 - 02:55 AM.
Moved as requested ~Elise

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#6 smhuskey

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Posted 17 May 2011 - 02:35 PM

i put all those things on the cd and the flashdrive and i tried to boot it from cd and it just goes back into the restart and it will not let me restart from cd. It starts to go but then it just goes back to the dell screen and starts the loop all over again.

#7 JSntgRvr

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Posted 17 May 2011 - 02:52 PM

i put all those things on the cd and the flashdrive and i tried to boot it from cd and it just goes back into the restart and it will not let me restart from cd. It starts to go but then it just goes back to the dell screen and starts the loop all over again.

Enter the BIOS setup utility and change the boot order to boot from the CD. In some computers, pressing a specific key at startup, also brings a boot menu where you can select the CD_ROM or DVD as the boot device.


Test the CD in another computer. Does it boots to the CD?

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#8 smhuskey

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Posted 17 May 2011 - 03:11 PM

Yeah it gave me those options. I tried it 3 times. It restarted the clean computer just not mine.

#9 smhuskey

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Posted 17 May 2011 - 03:26 PM

I did a diagnostic test just now. I had a fail on the optical device built - in self test.
Test results: fail
Error code: 1000-0148
Msg: unit 2: optical drive BIST--OPU test failed

#10 JSntgRvr

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Posted 17 May 2011 - 04:33 PM

Try this please. You will need a USB drive.

Download http://unetbootin.sourceforge.net/unetbootin-xpud-windows-latest.exe & http://noahdfear.net/downloads/bootable/xPUD/xpud-0.9.2.iso to the desktop of your clean computer
  • Insert your USB drive
  • Press Start > My Computer > right click your USB drive > choose Format > Quick format
  • Double click the unetbootin-xpud-windows-387.exe that you just downloaded
  • Press Run then OK
  • Select the DiskImage option then click the browse button located on the right side of the textbox field.
  • Browse to and select the xpud-0.9.2.iso file you downloaded
  • Verify the correct drive letter is selected for your USB device then click OK
  • It will install a little bootable OS on your USB device
  • Once the files have been written to the device you will be prompted to reboot ~ do not reboot and instead just Exit the UNetbootin interface
  • After it has completed do not choose to reboot the clean computer simply close the installer
  • Next download http://noahdfear.net/downloads/driver.sh to your USB
  • Also Download Query.exe to the USB drive. In your working computer, navigate to the USB drive and click on the Query.exe. A folder and a file, query.sh, will be extracted.
  • Remove the USB and insert it in the sick computer
  • Boot the Sick computer
  • The computer must be set to boot from the USB drive
  • In some computers you need to tap F12 and choose to boot from the USB, in others is the Esc key. Please consult your computer's documentation.
  • Follow the prompts
  • A Welcome to xPUD screen will appear
  • Press File
  • Expand mnt
  • sda1,2...usually corresponds to your HDD
  • sdb1 is likely your USB
  • Click on the folder that represents your USB drive (sdb1 ?)
  • Confirm that you see driver.sh that you downloaded there
  • Press Tool at the top
  • Choose Open Terminal
  • Type bash driver.sh
  • Press Enter
  • After it has finished a report will be located on your USB drive named report.txt
  • Then type bash driver.sh -af
  • Press Enter
  • You will be prompted to input a filename.
  • Type the following:

    Winlogon.exe

  • Press Enter
  • If successful, the script will search for this file.
  • After it has completed the search enter the next file to be searched
  • Type the following:

    volsnap.sys

  • Press Enter
  • If successful, the script will search for this file.
  • After it has completed the search enter the next file to be searched
  • Type the following:

    explorer.exe

  • Press Enter
  • After it has completed the search enter the next file to be searched
  • Type the following:

    Userinit.exe

  • Press Enter
  • After the search is completed type Exit and press Enter.
  • After it has finished a report will be located in the USB drive as filefind.txt
  • While still in the Open Terminal, type bash query.sh
  • Press Enter
  • After it has finished a report will be located in the USB drive as RegReport.txt
  • Then type dd if=/dev/sda of=mbr.bin bs=512 count=1


    Leave a space among the following Statements:

    dd is the executable application used to create the backup
    if=/dev/sda is the device the backup is created from - the hard drive when only one HDD exists
    of=mbr.bin is the backup file to create - note the lack of a path - it will be created in the directory currently open in the Terminal
    bs=512 is the number of bytes in the backup
    count=1 says to backup just 1 sector


    It is extremely important that the if and of statements are correctly entered.

  • Press Enter
  • After it has finished a report will be located in the USB drive as mbr.bin
  • Plug the USB back into the clean computer, zip the mbr.bin, and except for the mbr.bin zipped file, post the contents of the report.txt, filefind.txt and RegReport.txt in your next reply. The mbr.bin zipped file must be attached to your reply.

Please note - all text entries are case sensitive

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#11 smhuskey

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Posted 18 May 2011 - 04:02 PM

how do you zip something?

#12 smhuskey

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Posted 18 May 2011 - 04:05 PM

here are the reports though. I did what you told me I am hoping this is right...

Report:

Wed May 18 15:49:39 UTC 2011
Driver report for /mnt/sda1/WINDOWS/system32/drivers
e6d35f3aa51a65eb35c1f2340154a25e oqkef.sys has NO Company Name!
e6d35f3aa51a65eb35c1f2340154a25e wlww.sys has NO Company Name!

c1536905ad2067812a238bce998f4bff 1394bus.sys
Microsoft Corporation

9859c0f6936e723e4892d7141b1327d5 acpiec.sys
Microsoft Corporation

8fd99680a539792a30e97944fdaecf17 acpi.sys
Microsoft Corporation

8bed39e3c35d6a489438b8141717a557 aec.sys
Microsoft Corporation

023867b6606fbabcdd52e089c4a507da AegisP.sys
Cisco Systems

7618d5218f2a614672ec61a80d854a37 afd.sys
Microsoft Corporation

d7701d7e72243286cc88c9973d891057 amdk6.sys
Microsoft Corporation

8fce268cdbdd83b23419d1f35f42c7b1 amdk7.sys
Microsoft Corporation

ec94e05b76d033b74394e7b2175103cf APPDRV.SYS
Dell

b5b8a80875c1dededa8b02765642c32f arp1394.sys
Microsoft Corporation

b153affac761e7f5fcfa822b9c4e97bc asyncmac.sys
Microsoft Corporation

9f3a2f5aa6875c72bf062c712cfa2674 atapi.sys
Microsoft Corporation

2573c08729dd52b7b4f18df1592e0b37 ati2mtag.sys
ATI Technologies

9916c1225104ba14794209cfa8012159 atmarpc.sys
Microsoft Corporation

39a0a59180f19946374275745b21aeba atmepvc.sys
Microsoft Corporation

ae76348a2605fb197fa8ff1d6f547836 atmlane.sys
Microsoft Corporation

e7ef69b38d17ba01f914ae8f66216a38 atmuni.sys
Microsoft Corporation

d9f724aa26c010a217c97606b160ed68 audstub.sys
Microsoft Corporation

0d93976f7801b7fcd8135cc77257bbd0 battc.sys
Microsoft Corporation

cd4646067cc7dcba1907fa0acf7e3966 bcm4sbxp.sys
Broadcom Corporation

da1f27d85e0d1525f6621372e7b685e9 beep.sys
Microsoft Corporation

f934d1b230f84e1d19dd00ac5a7a83ed bridge.sys
Microsoft Corporation

662bfd909447dd9cc15b1a1c366583b4 bthport.sys
Microsoft Corporation

90a673fc8e12a79afbed2576f6a7aaf9 cbidf2k.sys
Microsoft Corporation

c1b486a7658353d33a10cc15211a873b cdaudio.sys
Microsoft Corporation

c885b02847f5d2fd45a24e219ed93b32 cdfs.sys
Microsoft Corporation

bf79e659c506674c0497cc9c61f1a165 cdr4_xp.sys
Sonic Solutions

2c41cd49d82d5fd85c72d57b6ca25471 cdralw2k.sys
Sonic Solutions

1f4260cc5b42272d71f79e570a27a4fe cdrom.sys
Microsoft Corporation

b562592b7f5759c99e179ca467ecfb4c cinemst2.sys
Ravisent Technologies

fe47dd8fe6d7768ff94ebec6c74b2719 classpnp.sys
Microsoft Corporation

0f6c187d38d98f8df904589a5f94d411 CmBatt.sys
Microsoft Corporation

6e4c9f21f0fae8940661144f41b13203 compbatt.sys
Microsoft Corporation

9624293e55ad405415862b504ca95b73 cpqdap01.sys
Compaq Computer Corp

f50d9bdbb25cce075e514dc07472a22f crusoe.sys
Microsoft Corporation

e65e2353a5d74ea89971cb918eeeb2f6 diskdump.sys
Microsoft Corporation

044452051f3e02e7963599fc8f4f3e25 disk.sys
Microsoft Corporation

76167b5eb2dffc729edc36386876b40b DLACDBHM.SYS
Roxio

91886fed52a3f9966207bce46cfd794f DLARTL_M.SYS
Roxio

d992fe1274bde0f84ad826acae022a41 dmboot.sys
Microsoft Corp

7c824cf7bbde77d95c08005717a95f6f dmio.sys
Microsoft Corp

e9317282a63ca4d188c0df5e09c6ac5f dmload.sys
Microsoft Corp

8a208dfcf89792a484e76c40e5f50b45 DMusic.sys
Microsoft Corporation

8f5fcff8e8848afac920905fbd9d33c8 drmkaud.sys
Microsoft Corporation

6cb08593487f5701d2d2254e693eafce drmk.sys
Microsoft Corporation

c00440385cf9f3d142917c63f989e244 DRVMCDB.SYS
Sonic Solutions

6e6ab29d3c06e64ce81feacda85394b5 DRVNDDM.SYS
Roxio

fe97d0343acfdebdd578fc67cc91fa87 dxapi.sys
Microsoft Corporation

ac7280566a7bb85cb3291f04ddc1198e dxg.sys
Microsoft Corporation

a73f5d6705b1d820c19b18782e176efd dxgthk.sys
Microsoft Corporation

80d1b490b60e74e002dc116ec5d41748 enum1394.sys
Microsoft Corporation

38d332a6d56af32635675f132548343e fastfat.sys
Microsoft Corporation

92cdd60b6730b9f50f6a1a0c1f8cdc81 fdc.sys
Microsoft Corporation

d45926117eb9fa946a6af572fbe1caa3 fips.sys
Microsoft Corporation

9d27e7b80bfcdf1cdd9b555862d5e7f0 flpydisk.sys
Microsoft Corporation

b2cf4b0786f8212cb92ed2b50c6db6b0 fltMgr.sys
Microsoft Corporation

3e1e2bd4f39b0e2b7dc4f4d2bcc2779a fs_rec.sys
Microsoft Corporation

455f778ee14368468560bd7cb8c854d0 fsvga.sys
Microsoft Corporation

6ac26732762483366c3969c9e4d2259d ftdisk.sys
Microsoft Corporation

8182ff89c65e4d38b2de4bb0fb18564e GEARAspiWDM.sys
GEAR Software

573c7d0a32852b48f3058cfd8026f511 hdaudbus.sys
Windows Server DDK provider

1af592532532a402ed7c060f6954004f hidclass.sys
Microsoft Corporation

96eccf28fdbf1b2cc12725818a63628d hidparse.sys
Microsoft Corporation

ccf82c5ec8a7326c3066de870c06daf1 hidusb.sys
Microsoft Corporation

74cf3f2e4e40c4a2e18d39d6300a5c24 HSF_CNXT.sys
Conexant

698204d9c2832e53633e53a30a53fc3d HSF_DPV.sys
Conexant

1c8caa80e91fb71864e9426f9eed048d HSFHWAZL.sys
Conexant

f80a415ef82cd06ffaf0d971528ead38 http.sys
Microsoft Corporation

4a0b06aa8943c1e332520f7440c0aa30 i8042prt.sys
Microsoft Corporation

083a052659f5310dd8b6a6cb05edcf8e imapi.sys
Microsoft Corporation

8c953733d8f36eb2133f5bb58808b66b intelppm.sys
Microsoft Corporation

3bb22519a194418d5fec05d800a19ad0 ip6fw.sys
Microsoft Corporation

731f22ba402ee4b62748adaf6363c182 ipfltdrv.sys
Microsoft Corporation

b87ab476dcf76e72010632b5550955f5 ipinip.sys
Microsoft Corporation

cc748ea12c6effde940ee98098bf96bb ipnat.sys
Microsoft Corporation

23c74d75e36e7158768dd63d92789a91 ipsec.sys
Microsoft Corporation

c93c9ff7b04d772627a3646d89f7bf89 irenum.sys
Microsoft Corporation

05a299ec56e52649b1cf2fc52d20f2d7 isapnp.sys
Microsoft Corporation

463c1ec80cd17420a542b7f36a36f128 kbdclass.sys
Microsoft Corporation

692bcf44383d056aed41b045a323d378 kmixer.sys
Microsoft Corporation

b467646c54cc746128904e1654c750c1 ksecdd.sys
Microsoft Corporation

0753515f78df7f271a5e61c20bcd36a1 ks.sys
Microsoft Corporation

d68e165c3123aba3b1282eddb4213bd8 mbamswissarmy.sys
Malwarebytes Corporation

836e0e09ca9869be7eb39ef2cf3602c7 mbam.sys
Malwarebytes Corporation

d1f8be91ed4ddb671d42e473e3fe71ab mcd.sys
Microsoft Corporation

3c318b9cd391371bed62126581ee9961 mdmxsdk.sys
Conexant

a7da20ab18a1bdae28b0f349e57da0d1 mf.sys
Microsoft Corporation

4ae068242760a1fb6e1a44bf4e16afa6 mnmdd.sys
Microsoft Corporation

dfcbad3cec1c5f964962ae10e0bcc8e1 modem.sys
Microsoft Corporation

35c9e97194c8cfb8430125f8dbc34d04 mouclass.sys
Microsoft Corporation

b1c303e17fb9d46e87a98e4ba6769685 mouhid.sys
Microsoft Corporation

a80b9a0bad1b73637dbcbba7df72d3fd mountmgr.sys
Microsoft Corporation

70c14f5cca5cf73f8a645c73a01d8726 mqac.sys
Microsoft Corporation

11d42bb6206f33fbb3ba0288d3ef81bd mrxdav.sys
Microsoft Corporation

0ea4d8ed179b75f8afa7998ba22285ca mrxsmb.sys
Microsoft Corporation

c941ea2454ba8350021d774daf0f1027 msfs.sys
Microsoft Corporation

0a02c63c8b144bd8c86b103dee7c86a2 msgpc.sys
Microsoft Corporation

d1575e71568f4d9e14ca56b7b0453bf1 MSKSSRV.sys
Microsoft Corporation

325bb26842fc7ccc1fcce2c457317f3e MSPCLOCK.sys
Microsoft Corporation

bad59648ba099da4a17680b39730cb3d MSPQM.sys
Microsoft Corporation

af5f4f3f14a8ea2c26de30f7a1e17136 mssmbios.sys
Microsoft Corporation

2f625d11385b1a94360bfc70aaefdee1 mup.sys
Microsoft Corporation

1df7f42665c94b825322fae71721130d ndis.sys
Microsoft Corporation

1ab3d00c991ab086e69db84b6c0ed78f ndistapi.sys
Microsoft Corporation

f927a4434c5028758a842943ef1a3849 ndisuio.sys
Microsoft Corporation

edc1531a49c80614b2cfda43ca8659ab ndiswan.sys
Microsoft Corporation

9282bd12dfb069d3889eb3fcc1000a9b ndproxy.sys
Microsoft Corporation

5d81cf9a2f1a3a756b66cf684911cdf0 netbios.sys
Microsoft Corporation

74b2b2f5bea5e9a3dc021d685551bd3d netbt.sys
Microsoft Corporation

88100ebdd10309fbd445ef8e42452eae NETw4x32.sys
Intel Corporation

e9e47cfb2d461fa0fc75b7a74c6383ea nic1394.sys
Microsoft Corporation

be984d604d91c217355cdd3737aad25d nikedrv.sys
Diamond Multimedia Systems

1e421a6bcf2203cc61b821ada9de878b nmnt.sys
Microsoft Corporation

3182d64ae053d6fb034f44b6def8034a npfs.sys
Microsoft Corporation

b9730495e0cf674680121e34bd95a73b npf.sys
tH`VS_VERSION_INFO?a@StringFileInfobPCompanyNameCACETechnologies,Inc.l"FileDescriptionnpf.sys(NT/x)KernelDrivervFileVersion...nInternalNameNPF+TME`LegalCopyrightCopyright-CACETechnologies.Copyright-NetGroup,PolitecnicodiTorino.(LegalTrademarksbOriginalFilenamenpf.sysbProductNameWinPcap:vProductVersion...,BuildDescriptionDVarFileInfo$Translation

78a08dd6a8d65e697c18e1db01c5cdca ntfs.sys
Microsoft Corporation

73c1e1f395918bc2c6dd67af7591a3ad null.sys
Microsoft Corporation

b305f3fad35083837ef46a0bbce2fc57 nwlnkflt.sys
Microsoft Corporation

c99b3415198d1aab7227f2c88fd664b9 nwlnkfwd.sys
Microsoft Corporation

8b8b1be2dba4025da6786c645f77f123 nwlnkipx.sys
Microsoft Corporation

56d34a67c05e94e16377c60609741ff8 nwlnknb.sys
Microsoft Corporation

c0bb7d1615e1acbdc99757f6ceaf8cf0 nwlnkspx.sys
Microsoft Corporation

36b9b950e3d2e100970a48d8bad86740 nwrdr.sys
Microsoft Corporation

ca33832df41afb202ee7aeb05145922f ohci1394.sys
Microsoft Corporation

4bb30ddc53ebc76895e38694580cdfe9 oprghdlr.sys
Microsoft Corporation

e6d35f3aa51a65eb35c1f2340154a25e oqkef.sys

c90018bafdc7098619a4a95b046b30f3 p3.sys
Microsoft Corporation

5575faf8f97ce5e713d108c2a58d7c7c parport.sys
Microsoft Corporation

beb3ba25197665d82ec7065b724171c6 partmgr.sys
Microsoft Corporation

70e98b3fd8e963a6a46a2e6247e0bea1 parvdm.sys
Microsoft Corporation

ccf5f451bb1a5a2a522a76e670000ff0 pciide.sys
Microsoft Corporation

52e60f29221d0d1ac16737e8dbf7c3e9 pciidex.sys
Microsoft Corporation

a219903ccf74233761d92bef471a07b1 pci.sys
Microsoft Corporation

9e89ef60e9ee05e3f2eef2da7397f1c1 pcmcia.sys
Microsoft Corporation

e82a496c3961efc6828b508c310ce98f portcls.sys
Microsoft Corporation

a32bebaf723557681bfc6bd93e98bd26 processr.sys
Microsoft Corporation

09298ec810b07e5d582cb3a3f9255424 psched.sys
Microsoft Corporation

80d317bd1c3dbc5d4fe7b1678c60cadd ptilink.sys
Parallel Technologies

e42e3433dbb4cffe8fdd91eab29aea8e pxhelp20.sys
Sonic Solutions

fe0d99d6f31e4fad8159f690d68ded9c rasacd.sys
Microsoft Corporation

11b4a627bc9614b885c4969bfa5ff8a6 rasl2tp.sys
Microsoft Corporation

5bc962f2654137c9909c3d4603587dee raspppoe.sys
Microsoft Corporation

efeec01b1d3cf84f16ddd24d9d9d8f99 raspptp.sys
Microsoft Corporation

fdbb1d60066fcfbb7452fd8f9829b242 raspti.sys
Microsoft Corporation

01524cd237223b18adbb48f70083f101 rawwan.sys
Microsoft Corporation

7ad224ad1a1437fe28d89cf22b17780a rdbss.sys
Microsoft Corporation

4912d5b403614ce99c28420f75353332 rdpcdd.sys
Microsoft Corporation

15cabd0f7c00c47c70124907916af3f1 rdpdr.sys
Microsoft Corporation

6728e45b66f93c08f11de2e316fc70dd rdpwd.sys
Microsoft Corporation

f828dd7e1419b6653894a8f97a0094c5 redbook.sys
Microsoft Corporation

d85e3fa9f5b1f29bb4ed185c450d1470 rimmptsk.sys
Ricoh Company

db8eb01c58c9fada00c70b1775278ae0 rimsptsk.sys
Ricoh Company

a56fe08ec7473e8580a390bb1081cdd7 rio8drv.sys
Diamond Multimedia Systems

0a854df84c77a0be205bfeab2ae4f0ec riodrv.sys
Diamond Multimedia Systems

6c1f93c0760c9f79a1869d07233df39d rixdptsk.sys
Ricoh Company

96f7a9a7bf0c9c0440a967440065d33c rmcast.sys
Microsoft Corporation

601844cbcf617ff8c868130ca5b2039d rndismp.sys
Microsoft Corporation

d8b0b4ade32574b2d9c5cc34dc0dbbe7 rootmdm.sys
Microsoft Corporation

c26a053e4db47f6cdd8653c83aaf22ee s24trans.sys
Intel Corporation

76c465f570e90c28942d52ccb2580a10 scsiport.sys
Microsoft Corporation

8d04819a3ce51b9eb47e5689b44d43c4 sdbus.sys
Microsoft Corporation

90a3935d05b494a5a39d37e71f09a677 secdrv.sys
Macrovision Corporation

0f29512ccd6bead730039fb4bd2c85ce serenum.sys
Microsoft Corporation

cca207a8896d4c6a0c9ce29a4ae411a7 serial.sys
Microsoft Corporation

0fa803c64df0914b41f807ea276bf2a6 sffdisk.sys
Microsoft Corporation

d66d22d76878bf3483a6be30183fb648 sffp_mmc.sys
Microsoft Corporation

c17c331e435ed8737525c86a7557b3ac sffp_sd.sys
Microsoft Corporation

8e6b8c671615d126fdc553d1e2de5562 sfloppy.sys
Microsoft Corporation

017daecf0ed3aa731313433601ec40fa smclib.sys
Microsoft Corporation

c8d4ed84c564a19fd2e7fb688c2c1e24 snapman.sys
Acronis

489703624dac94ed943c2abda022a1cd sonydcam.sys
Microsoft Corporation

ab8b92451ecb048a4d1de7c3ffcb4a9f splitter.sys
Microsoft Corporation

76bb022c2fb6902fd5bdd4f78fc13a5d sr.sys
Microsoft Corporation

47ddfc2f003f7f9f0592c6874962a2e7 srv.sys
Microsoft Corporation

951801dfb54d86f611f0af47825476f9 sthda.sys
SigmaTel

3e5d89099ded9e86e5639f411693218f stream.sys
Microsoft Corporation

3941d127aef12e93addf6fe6ee027e0f swenum.sys
Microsoft Corporation

8ce882bcc6cf8a62f2b2323d95cb3d01 swmidi.sys
Microsoft Corporation

8d428652925330c9e18958b923a3ecfe symdns.sys
Symantec Corporation

3feeb051c94f5005f56423619315273b SYMEVENT.SYS
Symantec Corporation

92fa27a7a73beadc9e4fc0f51b4c197d symfw.sys
Symantec Corporation

e6d5aa011f5ae6d9bf61be9d836de379 symids.sys
Symantec Corporation

598ddd4a9eb123579ed43672b4b74bfd symndis.sys
Symantec Corporation

8d668fe83a439e2166b7defff995cddc symredrv.sys
Symantec Corporation

b825e10cd61046672fef234820842c42 symtdi.sys
Symantec Corporation

8b83f3ed0f1688b4958f77cd6d2bf290 sysaudio.sys
Microsoft Corporation

fd6093e3decd925f1cffc8a0dd539d72 tape.sys
Microsoft Corporation

4e53bbcc4be37d7a4bd6ef1098c89ff7 tcpip6.sys
Microsoft Corporation

9aefa14bd6b182d61e3119fa5f436d3d tcpip.sys
Microsoft Corporation

0539d5e53587f82d1b4fd74c5be205cf tdi.sys
Microsoft Corporation

6471a66807f5e104e4885f5b67349397 tdpipe.sys
Microsoft Corporation

c56b6d0402371cf3700eb322ef3aaf61 tdtcp.sys
Microsoft Corporation

88155247177638048422893737429d9e termdd.sys
Microsoft Corporation

b0fe76203c05e85c719da23fc3fff4eb tifsfilt.sys
Acronis

a549151c0b957e152641f22b3924a083 timntr.sys
Acronis

699450901c5ccfd82357cbc531cedd23 tosdvd.sys
Microsoft Corporation

d74a8ec75305f1d3cfde7c7fc1bd62a9 tsbvcap.sys
Toshiba Corporation

8f861eda21c05857eb8197300a92501c tunmp.sys
Microsoft Corporation

5787b80c2e3c5e2f56c2a233d91fa2c9 udfs.sys
Microsoft Corporation

402ddc88356b1bac0ee3dd1580c76a31 update.sys
Microsoft Corporation

bee793d4a059caea55d6ac20e19b3a8f usb8023.sys
Microsoft Corporation

5c2bdc152bbab34f36473deaf7713f22 usbaapl.sys
Apple

ce97845d2e3f0d274b8bac1ed07c6149 usbcamd2.sys
Microsoft Corporation

1c1a47b40c23358245aa8d0443b6935e usbcamd.sys
Microsoft Corporation

596eb39b50d6ebd9b734dc4ae0544693 usbd.sys
Microsoft Corporation

65dcf09d0e37d4c6b11b5b0b76d470a7 usbehci.sys
Microsoft Corporation

1ab3cdde553b6e064d2e754efe20285c usbhub.sys
Microsoft Corporation

290913dc4f1125e5a82de52579a44c43 usbintel.sys
Microsoft Corporation

791912e524cc2cc6f50b5f2b52d1eb71 usbport.sys
Microsoft Corporation

a717c8721046828520c9edf31288fc00 usbprint.sys
Microsoft Corporation

a0b8cf9deb1184fbdd20784a58fa75d4 usbscan.sys
Microsoft Corporation

a32426d9b14a089eaa1d922e0c5801a9 USBSTOR.SYS
Microsoft Corporation

26496f9dee2d787fc3e61ad54821ffe6 usbuhci.sys
Microsoft Corporation

55e01061c74a8cefff58dc36114a8d3f vdmindvd.sys
Ravisent Technologies

0d3a8fafceacd8b7625cd549757a7df1 vga.sys
Microsoft Corporation

e28726b72c46821a28830e077d39a55b videoprt.sys
Microsoft Corporation

e20b95baedb550f32dd489265c1da1f6 wanarp.sys
Microsoft Corporation

6768acf64b18196494413695f0c3a00f wdmaud.sys
Microsoft Corporation

e6d35f3aa51a65eb35c1f2340154a25e wlww.sys

2f31b7f954bed437f2c75026c65caf7b wmilib.sys
Microsoft Corporation

cf4def1bf66f06964dc0d91844239104 wpdusb.sys
Microsoft Corporation

6abe6e225adb5a751622a9cc3bc19ce8 ws2ifsl.sys
Microsoft Corporation

f15feafffbb3644ccc80c5da584e6311 WudfPf.sys
Microsoft Corporation

28b524262bce6de1f7ef9f510ba3985b WudfRd.sys
Microsoft Corporation


filefind:


Search results for Winlogon.exe

ed0ef0a136dec83df69f04118870003e /mnt/sda1/WINDOWS/system32/winlogon.exe
496.0K Apr 14 2008

ed0ef0a136dec83df69f04118870003e /mnt/sda1/WINDOWS/system32/dllcache/winlogon.exe
496.0K Apr 14 2008


Search results for volsnap.sys

4c8fcb5cc53aab716d810740fe59d025 /mnt/sda1/WINDOWS/system32/dllcache/volsnap.sys
51.1K Apr 14 2008


Search results for explorer.exe

7057fff27b54853ae1107f8d689ab7bd /mnt/sda1/WINDOWS/system32/dllcache/explorer.exe
1.1M Apr 29 19:55

93df6ee0d1ca60f144e12b15cade92ec /mnt/sda1/WINDOWS/explorer.exe
1.1M May 2 18:58


Search results for Userinit.exe

fe559949882bcb682e2589b1c34417b4 /mnt/sda1/WINDOWS/system32/dllcache/userinit.exe
133.5K Apr 29 20:54

fbcae5162c481f943189361ebdc32369 /mnt/sda1/WINDOWS/system32/userinit.exe
133.5K Apr 29 21:47


Search results for Exit


RegReport:


Remote Registry Report

Hive </mnt/sda1/WINDOWS/system32/config/software>
\Microsoft\Windows NT\CurrentVersion> Value <ProductName> of type REG_SZ, data length 42 [0x2a]
Microsoft Windows XP
\Microsoft\Windows NT\CurrentVersion> Value <CSDVersion> of type REG_SZ, data length 30 [0x1e]
Service Pack 3
\Microsoft\Windows NT\CurrentVersion> Value <SystemRoot> of type REG_SZ, data length 22 [0x16]
C:\WINDOWS
\Microsoft\Windows NT\CurrentVersion\Windows> Value <AppInit_DLLs> of type REG_SZ, data length 202 [0xca]
C:\PROGRA~1\BEARSH~1\MediaBar\Datamngr\datamngr.dll C:\PROGRA~1\BEARSH~1\MediaBar\Datamngr\IEBHO.dll
(...)\Windows NT\CurrentVersion\Winlogon> Value <Shell> of type REG_SZ, data length 26 [0x1a]
Explorer.exe
(...)\Windows NT\CurrentVersion\Winlogon> Value <Userinit> of type REG_SZ, data length 68 [0x44]
C:\WINDOWS\system32\userinit.exe,
(...)\Windows NT\CurrentVersion\Winlogon\Notify> Node has 13 subkeys and 0 values
<AtiExtEvent>
<crypt32chain>
<cryptnet>
<cscdll>
<dimsntfy>
<NavLogon>
<ScCertProp>
<Schedule>
<sclgntfy>
<SensLogn>
<termsrv>
<WgaLogon>
<wlballoon>
\Microsoft\Windows\CurrentVersion\Run> Node has 2 subkeys and 18 values
<AutorunsDisabled>
<OptionalComponents>
size type value name [value if type DWORD]
110 REG_EXPAND_SZ <SigmatelSysTrayApp>
88 REG_SZ <Dell QuickSet>
116 REG_SZ <ccApp>
64 REG_SZ <vptray>
112 REG_SZ <TrueImageMonitor.exe>
126 REG_SZ <Acronis Scheduler2 Service>
114 REG_SZ <Adobe Reader Speed Launcher>
136 REG_SZ <HP Software Update>
92 REG_SZ <Blubster>
104 REG_SZ <SearchSettings>
70 REG_SZ <dcmsvc>
160 REG_SZ <AppleSyncNotifier>
104 REG_SZ <DATAMNGR>
104 REG_SZ <QuickTime Task>
132 REG_SZ <DivX Download Manager>
122 REG_SZ <SunJavaUpdateSched>
86 REG_SZ <iTunesHelper>
146 REG_SZ <Malwarebytes' Anti-Malware (reboot)>
(...)\Windows\CurrentVersion\policies\system> Node has 0 subkeys and 6 values
4 REG_DWORD <dontdisplaylastusername> 0 [0x0]
4 REG_DWORD <legalnoticecaption> 1 [0x1]
8 REG_SZ <legalnoticetext>
4 REG_DWORD <shutdownwithoutlogon> 1 [0x1]
4 REG_DWORD <undockwithoutlogon> 1 [0x1]
4 REG_DWORD <DisableTaskMgr> 0 [0x0]


Hive </mnt/sda1/Documents and Settings/Administrator/NTUSER.DAT>
(...)\Microsoft\Windows\CurrentVersion\Run> Node has 0 subkeys and 1 values
size type value name [value if type DWORD]
62 REG_SZ <ctfmon.exe>
(...)\Windows\CurrentVersion\Policies\Explorer> Node has 0 subkeys and 1 values
4 REG_DWORD <NoDriveTypeAutoRun> 145 [0x91]


Hive </mnt/sda1/Documents and Settings/Ashleigh/NTUSER.DAT>
(...)\Microsoft\Windows\CurrentVersion\Run> Node has 0 subkeys and 1 values
size type value name [value if type DWORD]
62 REG_SZ <ctfmon.exe>
(...)\Windows\CurrentVersion\Policies\Explorer> Node has 0 subkeys and 1 values
4 REG_DWORD <NoDriveTypeAutoRun> 145 [0x91]


Hive </mnt/sda1/Documents and Settings/Jaclyn/NTUSER.DAT>
(...)\Microsoft\Windows\CurrentVersion\Run> Node has 0 subkeys and 2 values
size type value name [value if type DWORD]
62 REG_SZ <ctfmon.exe>
148 REG_SZ <swg>
(...)\Windows\CurrentVersion\Policies\Explorer> Node has 0 subkeys and 1 values
4 REG_DWORD <NoDriveTypeAutoRun> 145 [0x91]


Hive </mnt/sda1/Documents and Settings/Mom/NTUSER.DAT>
(...)\Microsoft\Windows\CurrentVersion\Run> Node has 0 subkeys and 2 values
size type value name [value if type DWORD]
62 REG_SZ <ctfmon.exe>
148 REG_SZ <swg>
(...)\Windows\CurrentVersion\Policies\Explorer> Node has 0 subkeys and 1 values
4 REG_DWORD <NoDriveTypeAutoRun> 145 [0x91]


Hive </mnt/sda1/Documents and Settings/Sus/NTUSER.DAT>
(...)\Microsoft\Windows\CurrentVersion\Run> Node has 0 subkeys and 2 values
size type value name [value if type DWORD]
62 REG_SZ <ctfmon.exe>
82 REG_SZ <uTorrent>
(...)\Windows\CurrentVersion\Policies\Explorer> Node has 0 subkeys and 1 values
4 REG_DWORD <NoDriveTypeAutoRun> 145 [0x91]

#13 JSntgRvr

JSntgRvr

    Master Surgeon General


  • Malware Response Team
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  • Local time:07:48 AM

Posted 18 May 2011 - 07:33 PM

That report is kind of odd. It seems Windows Updates was never ran in the computer, and the files signature seem to fail.

Lets try this manual fix for the time being.

Boot to xPUD. Click on File, then on mnt. Browse to the /mnt/sda1/WINDOWS/system32/dllcache folder and locate the volsnap.sys file. Right click on it and select "Copy". Then browse to the /mnt/sda1/WINDOWS/system32/drivers folder. Right click on an empty space within this folder and select "Paste". That should copy the volsnap.sys from the dllcache folder to the drivers folder. If successful, restart the computer normally.

If able to boot in Normal mode, obtain a connection to the internet and run Combofix as follows:

Please download ComboFix from Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
  • Please, never rename Combofix unless instructed.
  • Close any open browsers.
  • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

    -----------------------------------------------------------

    • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
    • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.

      If AVG or CA Internet Security Suite is installed, you must remove these programs before using Combofix. If any of these applications will not uninstall, it is first recommended to uninstall it with AppRemover by Opswat. http://www.appremover.com/supported-applications. Do not use AppRemover on Norton

      -----------------------------------------------------------

    • Close any open browsers.
    • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
    • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
    • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.

    -----------------------------------------------------------

  • Double click on combofix.exe & follow the prompts.
  • Install the Recovery Console if prompted.
  • When finished, it will produce a report for you.
  • Please post the "C:\ComboFix.txt" .
**Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**

Note: ComboFix may reset a number of Internet Explorer's settings, including making it the default browser.
Note: Combofix prevents autorun of ALL CDs, floppies and USB devices to assist with malware removal & increase security.

Please do not install any new programs or update anything (always allow your antivirus/antispyware to update) unless told to do so while we are fixing your problem. If combofix alerts to a new version and offers to update, please let it. It is essential we always use the latest version.

No request for help throughout private messaging will be attended.

If I have helped you, consider making a donation to help me continue the fight against Malware!
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#14 smhuskey

smhuskey
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  • Local time:05:48 AM

Posted 18 May 2011 - 09:29 PM

Ok I did all that and it still loops

#15 JSntgRvr

JSntgRvr

    Master Surgeon General


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Posted 18 May 2011 - 11:00 PM

I am afraid many of the files that are left in the computer are patched and no backup is available. Have you tried to Recover to Factory Settings? Recovering to factory settings will erase the hard drive prior to re-imaging? Any reason you are no taking this option?

Delete the file filefind.txt from the USB drive, and the MBR.zip if present.

  • Download Dumpit by noahdfear to the USB drive.
  • Boot to xPUD
  • Press File
  • Expand mnt
  • Click on the folder that represents your USB drive (sdb1 ?)
  • Confirm that you see the file dumpit in your USB drive and double click on it.
  • After it has finished a report will be located in your USB drive named mbr.zip
  • Attach this file to a reply
  • Then type bash driver.sh -af
  • Press Enter
  • You will be prompted to input a filename.
  • Type the following:

    volsnap.*

  • Press Enter
  • If successful, the script will search for this file.
  • After the search is completed type Exit and press Enter.
  • After it has finished a report will be located in the USB drive as filefind.txt

Please post the contents of the filefind.txt file and attach the mbr.zip.

Edited by JSntgRvr, 18 May 2011 - 11:13 PM.

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