Posted 14 May 2011 - 09:08 PM
Hi. I have a Dell Inspiron desktop with Windows 7 64 bit. I purchased it in Oct 2010, and since getting it, I've had a series of sporadic problems that go way beyond anything I've previously experienced with a computer. I'm wondering - can a computer simply be a lemon? Should I start from scratch and wipe the hard drive clean and reinstall Windows? Would this possibly solve the problems? I'm kind of a computer novice, so I'd very much appreciate help and advice. This has been really frustrating, and I'm kind of regretting I bought this computer.
Here's a brief description of the various incidents:
1. Computer gave the message: The User Profile Service failed the logon. Following forum advice, I ended up solving this through a long series of actions that included logging on as administrator, booting into safe mode, and fixing the user account profile with multiple steps.
2. Several times (at least four times so far), the computer gives the message: "Location is not available", followed by "Failed to connect to a Windows service." Fortunately, so far, each time when I restarted my computer, things seemed to work again.
3. Several times (at least three times so far), the computer states that it is configuring my desktop and stays here for a while, then a dialog box comes up with the message: "c:\Windows\system32\config\systemprofile\destktop refers to a location that is not available ..." In these cases, I've restarted the computer and it resolves it.
4. Another time, when I logged in, most of the desktop icons were gone and I had to put these icons back on the desktop.
This seems so glitchy to me, and I've never had so many problems with a computer before and I'm feeling frustrated. I had my last computer for 6 years, and it worked great. Should I reinstall Windows? Is there some other problem with my computer? I hope I didn't get a bum computer. I really appreciate this forum - thanks in advance for any advice or help!