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Windows Recovery Virus and Redirecting


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#1 Stealth401

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Posted 14 May 2011 - 08:06 PM

This is my first post on bleeping computer, and as much as I would've liked to be posting in the Introduction forum, I'm stressed out from this computer problem. :P

So I had the windows recovery virus on my laptop, and followed the guide on bleepingcomputer to get rid of it.To my knowledge, I think the Windows Recovery Virus is gone. The problem is I'm still being redirected from websites and the unhide.exe didnt unhide all of my files. Which makes me think their is a possible rootkit? I'm not very technical with malware terms, so I use rootkit loosely.

The laptop in question is running Windows Vista Home Premium Service Pack 2 32 bit.
I'm not sure what else is needed, if you need more information I'll gladly provide it.



Any and all help is greatly appreciated.

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#2 boopme

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Posted 14 May 2011 - 08:27 PM

Hello please rerun TDSS and be sure iy removed this rootkit.

Please download the TDSS Rootkit Removing Tool (TDSSKiller.exe) and save it to your Desktop. <-Important!!!
Be sure to download TDSSKiller.exe (v2.5.0.0) from Kaspersky's website and not TDSSKiller.zip which appears to be an older version 2.3.2.2 of the tool.
  • Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • If TDSSKiller does not run, try renaming it.
  • To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to How to change the file extension.
  • Click the Start Scan button.
  • Do not use the computer during the scan
  • If the scan completes with nothing found, click Close to exit.
  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
  • A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller.2.4.0.0_27.07.2010_09.o7.26_log.txt) will be created and saved to the root directory (usually Local Disk C:).
  • Copy and paste the contents of that file in your next reply.


If TDSSKiller does not run, try renaming it. To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to these[/color] instructions. In some cases it may be necessary to redownload TDSSKiller and randomly rename it before downloading and saving to the computer.


Reboot into Safe Mode with Networking
How to enter safe mode(XP/Vista)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode with Networking using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.


Next run Superantisypware (SAS):

Download and scan with SUPERAntiSpyware Free for Home Users
  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the Scanning Control tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen.
  • Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan.
  • Click "Next" to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes".
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.


Now reboot to Normal and rerun MBAM (MalwareBytes):
Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, [color="#8B0000"]Post new scan log
and Reboot into normal mode.

Please ask any needed questions,post logs and Let us know how the PC is running now
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 Stealth401

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Posted 14 May 2011 - 10:56 PM

tdsskiller wouldn't run even after renaming it.

I also tried to launch it from the command prompt as you suggested to another user in a different thread with the TDSSKiller.exe -l report.txt command.

No luck =/

Would you like me to run the online scan you suggested in the other thread?

#4 boopme

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Posted 15 May 2011 - 11:57 AM

Yes run ESET
I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Under scan settings, check Posted Image and check Remove found threats
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 Stealth401

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Posted 15 May 2011 - 11:14 PM

Completed the ESETscan here are the results.

C:\Users\mike\AppData\Local\Temp\jar_cache1424583734009850484.tmp a variant of Java/TrojanDownloader.OpenStream.NBV trojan deleted - quarantined
C:\Users\mike\Desktop\frostwire-4.13.5.windows.exe a variant of Win32/AdInstaller application deleted - quarantined


I don't know if that's posted correctly, but that's exactly how the txt file looked.

#6 boopme

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Posted 16 May 2011 - 11:53 AM

Ok that was good. I do not know your antivirus,but you can try disabling it running Tdss again and re enable it.
Also then run SAS from post 2 above.. Let me know.

Edited by boopme, 16 May 2011 - 11:53 AM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 Stealth401

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Posted 17 May 2011 - 02:13 PM

Here are the results from the SAS scan, TDSS still wouldn't run. I currently don't have any anti-virus protection on this laptop. At least if it is, its hidden and isn't listed under task manager.

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 05/17/2011 at 02:12 AM

Application Version : 4.52.1000

Core Rules Database Version : 7070
Trace Rules Database Version: 4882

Scan type : Complete Scan
Total Scan Time : 02:14:28

Memory items scanned : 769
Memory threats detected : 0
Registry items scanned : 7995
Registry threats detected : 0
File items scanned : 138554
File threats detected : 27

Adware.Tracking Cookie
C:\Users\mike\AppData\Roaming\Microsoft\Windows\Cookies\mike@invitemedia[2].txt
C:\Users\mike\AppData\Roaming\Microsoft\Windows\Cookies\mike@search.clicksare[1].txt
C:\Users\mike\AppData\Roaming\Microsoft\Windows\Cookies\mike@realmedia[1].txt
C:\Users\mike\AppData\Roaming\Microsoft\Windows\Cookies\mike@content.yieldmanager[1].txt
C:\Users\mike\AppData\Roaming\Microsoft\Windows\Cookies\mike@network.realmedia[2].txt
C:\Users\mike\AppData\Roaming\Microsoft\Windows\Cookies\mike@ad.yieldmanager[1].txt
C:\Users\mike\AppData\Roaming\Microsoft\Windows\Cookies\mike@d.mediadakine[1].txt
C:\Users\mike\AppData\Roaming\Microsoft\Windows\Cookies\mike@adserver.adtechus[2].txt
C:\Users\mike\AppData\Roaming\Microsoft\Windows\Cookies\mike@dc.tremormedia[2].txt
C:\Users\mike\AppData\Roaming\Microsoft\Windows\Cookies\mike@search.clicksthe[1].txt
C:\Users\mike\AppData\Roaming\Microsoft\Windows\Cookies\mike@mediabrandsww[2].txt
C:\Users\mike\AppData\Roaming\Microsoft\Windows\Cookies\mike@legolas-media[2].txt
C:\Users\mike\AppData\Roaming\Microsoft\Windows\Cookies\mike@cdn.jemamedia[1].txt
C:\Users\mike\AppData\Roaming\Microsoft\Windows\Cookies\mike@lucidmedia[1].txt
secure-us.imrworldwide.com [ C:\Users\mike\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\B49564BF ]
C:\Users\mike\AppData\Roaming\Microsoft\Windows\Cookies\mike@ad.yieldmanager[2].txt
C:\Users\mike\AppData\Roaming\Microsoft\Windows\Cookies\mike@adserver.adtechus[1].txt
C:\Users\mike\AppData\Roaming\Microsoft\Windows\Cookies\mike@cdn.jemamedia[2].txt
C:\Users\mike\AppData\Roaming\Microsoft\Windows\Cookies\mike@content.yieldmanager[3].txt
C:\Users\mike\AppData\Roaming\Microsoft\Windows\Cookies\mike@dc.tremormedia[1].txt
C:\Users\mike\AppData\Roaming\Microsoft\Windows\Cookies\mike@digitalentertainment.122.2o7[1].txt
C:\Users\mike\AppData\Roaming\Microsoft\Windows\Cookies\mike@invitemedia[1].txt
C:\Users\mike\AppData\Roaming\Microsoft\Windows\Cookies\mike@media6degrees[1].txt
C:\Users\mike\AppData\Roaming\Microsoft\Windows\Cookies\mike@mediabrandsww[1].txt
C:\Users\mike\AppData\Roaming\Microsoft\Windows\Cookies\mike@realmedia[2].txt
C:\Users\mike\AppData\Roaming\Microsoft\Windows\Cookies\mike@search.clicksfind[1].txt
C:\Users\mike\AppData\Roaming\Microsoft\Windows\Cookies\mike@search.clicksthis[1].txt

#8 boopme

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Posted 17 May 2011 - 07:24 PM

OK, how is it running now?

Let's just try one more time.

Use the following command to scan the PC with a detailed log written into the file report.txt (created in the TDSSKiller.exe utility folder):
Open Command Prompt, Click Start >> type cmd in the Start/search line
In the resulting popup box. Right click on cmd.exe. Select Run as Administrator.
This opened the Command Prompt.
Copy and paste this at the flashing cursor and hit Enter

TDSSKiller.exe -l report.txt

Edited by boopme, 17 May 2011 - 07:27 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 Stealth401

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Posted 18 May 2011 - 12:47 AM

Same result with TDSS won't launch even with the cmd.
giving me this

"'TDSSKiller.exe' is not recognized as an internal or external command,
operable program or batch file."

As for how its running, performance wise haven't really noticed anything out of the usual (but I haven't been using it due to how serious this malware could be), but my google links are still being redirected, so something is still here :(.

Thank you for the help so far, I'm really impressed with your dedication and support to not only me, but the others on these forums...awesome

One more thing, I just noticed that internet explorer launches itself and is apparently connecting to websites by itself, but I don't see the window at all, the only way I noticed this is because about every 15 minutes a commercial will play. When I launch task manager IExplorer is running and is taking up about 70k memory.

#10 boopme

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Posted 18 May 2011 - 03:02 PM

Ok, we need to get deeper in here and find it.
Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If Gmer won't run,skip it and move on.
Let me know if that went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 hamluis

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Posted 21 May 2011 - 06:57 PM

Reference: http://www.bleepingcomputer.com/forums/topic398193.html/page__p__2253962__fromsearch__1#entry2253962

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the logs you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on, the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

To avoid confusion, I am closing this topic.

Louis




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