Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

HP Pavilion 820n memory upgrade problem


  • Please log in to reply
17 replies to this topic

#1 gymix

gymix

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Local time:02:20 AM

Posted 14 May 2011 - 07:39 PM

Hi everyone,
Hope you don't mind me introducing myself with this 1st post by asking for help right away.

I am trying to find out if the memory modules I was going use to beef up my 6yr old desktop, are in some way incompatible with my current hrdware, or if modules themselves are faulty, or I am doing something wrong in that process. My desktop is HP Pavilion a820n model, using Asus PTGD1-LA motherboard and originally equiped with 2x256Mb memory modules. Its spec say it supports up to 4 (4x1)GB of 184 pin DDR DIM SDRAM type PC3200 MB. The modules I was adding are 2x1GB 184 pin Kbyte DDRDIMM 3200/2700 PC400/333. I placed them in 1st and 3rd memory slots, i.e. by replacing the original 256MB modules in the same slots. The problem is that intermittently, but frequently my desktop ends up rebooting for no apparent reason and after booting up fine and working fine for some time (could be few minutes but also longer).

While googling, I found a post here (http://www.bleepingcomputer.com/forums/topic380123.html/page__st__15), which seemed to determine that similar problem had to do with the compatibility of the same Kbyte memory modules with similar (but older) HP model, so I was hoping you guys could help me with my combination. I saw the recommendation in that post to do a config snapshot of my desktop using Speccy, which I did and am including here.

Hope I didn't skip some important steps jumping quickly to this step.

Thanks for any advice/help!

BC AdBot (Login to Remove)

 


#2 gymix

gymix
  • Topic Starter

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Local time:02:20 AM

Posted 14 May 2011 - 08:02 PM

Here are what I thought were relevant sections from the Speccy report (I can include complete report if needed):

Summary
Operating System
MS Windows XP Home 32-bit SP3CPU
Intel Pentium 4 540Intel Pentium 4 540Prescott 90nm TechnologyRAM
2.0GB Single-Channel @ 200MHzMotherboard
ASUSTeK Computer INC. Goldfish2 (CPU 1): 62 °CGraphics
SyncMaster (1400x1050@60Hz)Intel® 82915G/GV/910GL Express Chipset FamilyWinvnc video hook driverHard Drives
195GB Maxtor Maxtor 6B200M0 (SATA): 39 °COptical Drives
HP DVD Writer 640bSAMSUNG CD-ROM SC-148AAudio
Realtek High Definition Audio

Operating System
MS Windows XP Home 32-bit SP3Installation Date: 19 March 2005, 15:02Windows Security Center
Firewall: EnabledWindows Update
AutoUpdate: Download Automatically and Install at Set Scheduled timeSchedule Frequency: Every daySchedule Time: 12 amAntivirus
Antivirus: EnabledCompany Name: AVG TechnologiesDisplay Name: AVG Anti-Virus FreeProduct Version: 9.0TimeZone
TimeZone: GMT -5 HoursLanguage: EnglishCountry: United StatesCurrency: $Date Format: M/d/yyyyTime Format: h:mm:ss ttPower Profile
Active power scheme: Energy StarHibernation: Enabled

Device Tree
ACPI Multiprocessor PC
Microsoft ACPI-Compliant System
Intel® Pentium® 4 CPU 3.20GHzIntel® Pentium® 4 CPU 3.20GHzMotherboard resourcesSystem boardACPI Power ButtonACPI Fixed Feature ButtonPCI bus
Intel® 915G/P/GV Processor to I/O Controller - 2580Intel® 82801FB/FBM PCI Express Root Port - 2660Intel® 82801FB/FBM SMBus Controller - 266ASystem boardMotherboard resourcesIntel® 82915G/GV/910GL Express Chipset Family
Plug and Play MonitorMicrosoft UAA Bus Driver for High Definition Audio
Realtek High Definition AudioIntel® 82801FB/FBM USB Universal Host Controller - 2658
USB Root HubIntel® 82801FB/FBM USB Universal Host Controller - 2659
USB Root HubIntel® 82801FB/FBM USB Universal Host Controller - 265A
USB Root HubIntel® 82801FB/FBM USB Universal Host Controller - 265B
USB Root Hub
USB Mass Storage Device
Generic USB SD Reader USB Device
Generic volumeGeneric USB CF Reader USB Device
Generic volumeGeneric USB SM Reader USB Device
Generic volumeGeneric USB MS Reader USB Device
Generic volumeIntel® 82801FB/FBM USB2 Enhanced Host Controller - 265C
USB Root Hub
USB Composite Device
HP Photosmart C6100USB Printing Support
HP Photosmart C6100 seriesHP Photosmart C6100 series (DOT4USB)
HP Photosmart C6100 series (DOT4)
HP Photosmart C6100 series (DOT4PRT)
Photosmart C6100 (DOT4PRINT)USB Mass Storage Device
HP Photosmart C6180 USB Device
Generic volumeIntel® 82801 PCI Bridge - 244E
Realtek RTL8139/810x Family Fast Ethernet NICAgere Systems PCI Soft ModemVIA OHCI Compliant IEEE 1394 Host Controller
1394 Net AdapterIntel® 82801FB LPC Interface Controller - 2640
ISAPNP Read Data PortProgrammable interrupt controllerDirect memory access controllerSystem timerSystem CMOS/real time clockSystem speakerNumeric data processorMotherboard resourcesMotherboard resourcesIntel® 82802 Firmware Hub DeviceMotherboard resourcesMotherboard resourcesEnhanced Mulmedia PS/2 KeyboardMicrosoft PS/2 MouseECP Printer Port (LPT1)
Printer Port Logical InterfaceIntel® 82801FB/FBM Ultra ATA Storage Controllers - 266F
Primary IDE Channel
HP DVD Writer 640bSAMSUNG CD-ROM SC-148AIntel® 82801FB Ultra ATA Storage Controllers - 2651
Secondary IDE ChannelPrimary IDE Channel
Maxtor 6B200M0

CPU
Intel Pentium 4 540
Cores: 1Threads: 2Name: Intel Pentium 4 540Code Name: PrescottPackage: Socket 775 LGATechnology: 90nmSpecification: Intel® Pentium® 4 CPU 3.20GHzFamily: FExtended Family: FModel: 4Extended Model: 4Stepping: 1Revision: E0Instructions: MMX, SSE, SSE2, SSE3Virtualization: UnsupportedHyperthreading: Supported, EnabledFan Speed: 1674 RPMBus Speed: 200.1 MHzRated Bus Speed: 800.3 MHzStock Core Speed: 3200 MHzStock Bus Speed: 200 MHzCaches
L1 Data Cache Size: 16 KBytesL1 trace cache: 12 KuopsL2 Unified Cache Size: 1024 KBytesCore 0
Core Speed: 3201.2 MHzMultiplier: x 16.0Bus Speed: 200.1 MHzRated Bus Speed: 800.3 MHzThread 1
APIC ID: 0Thread 2
APIC ID: 1RAM
Memory slots
Total memory slots: 4Used memory slots: 2Free memory slots: 2Memory
Size: 2048 MBytesChannels #: SingleDRAM Frequency: 200.1 MHzPhysical Memory
Memory Usage: 40 %Total Physical: 1.99 GBAvailable Physical: 1.16 GBTotal Virtual: 1.99 GBAvailable Virtual: 1.88 GBSPD
Number Of SPD Modules: 2Slot #1
Type: DDRSize: 1024 MBytesManufacturerMax Bandwidth: PC3200 (200 MHz)SPD Ext.: EPPJEDEC #3
Frequency: 200.0 MHzCAS# Latency: 3.0RAS# To CAS#: 3RAS# Precharge: 3tRAS: 8Voltage: 2.500 VJEDEC #2
Frequency: 166.7 MHzCAS# Latency: 2.5RAS# To CAS#: 3RAS# Precharge: 3tRAS: 7Voltage: 2.500 VJEDEC #1
Frequency: 133.3 MHzCAS# Latency: 2.0RAS# To CAS#: 2RAS# Precharge: 2tRAS: 6Voltage: 2.500 VSlot #2
Type: DDRSize: 1024 MBytesManufacturerMax Bandwidth: PC3200 (200 MHz)SPD Ext.: EPPJEDEC #3
Frequency: 200.0 MHzCAS# Latency: 3.0RAS# To CAS#: 3RAS# Precharge: 3tRAS: 8Voltage: 2.500 VJEDEC #2
Frequency: 166.7 MHzCAS# Latency: 2.5RAS# To CAS#: 3RAS# Precharge: 3tRAS: 7Voltage: 2.500 VJEDEC #1
Frequency: 133.3 MHzCAS# Latency: 2.0RAS# To CAS#: 2RAS# Precharge: 2tRAS: 6Voltage: 2.500 VMotherboard
Manufacturer: ASUSTeK Computer INC.Model: Goldfish2Version: 0nB1211RE101GOLDF00Chipset Vendor: IntelChipset Model: i915P/i915GChipset Revision: B1Southbridge Vendor: IntelSouthbridge Model: 82801FB (ICH6)Southbridge Revision: 03System Temperature: 62 °CBIOS
Brand: American Megatrends Inc.Version: 3.18Date: 02/16/2005Voltage
+5VTR: 4.973 VCPU CORE: 2.224 VATX +3.3V: 3.298 VATX +5V: 4.973 VATX +12V: 11.796 VPCI Data
1. PCI Express 16x: Available1. PCI: Available2. PCI: Available3. PCI: AvailableGraphics
Monitor
Name: SyncMaster on Intel 82915G/GV/910GL Express Chipset FamilyCurrent Resolution: 1400x1050 pixelsWork Resolution: 1400x1016 pixelsState: enabled, primary, output devices supportMonitor Width: 1400Monitor Height: 1050Monitor BPP: 32 bits per pixelMonitor Frequency: 60 HzDevice: \\.\DISPLAY1\Monitor0Intel® 82915G/GV/910GL Express Chipset Family
Memory: 128 MBMemory type: 2Driver version: 6.14.10.3889Winvnc video hook driver
Memory type: 2Driver version: 1.00.17Hard Drives
Maxtor 6B200M0
Manufacturer: MaxtorHeads: 16Cylinders: 16383SATA type: SATA-II 3.0Gb/sDevice type: FixedATA Standard: ATA/ATAPI-748-bit LBA: SupportedSerial Number: B415M9FHInterface: SATACapacity: 195GBReal size: 200,049,647,616 bytesS.M.A.R.T
03 Spin-Up Time: 208 (205 worst) Data 000000254504 Start/Stop Count: 244 (244) Data 000000474B05 Reallocated Sectors Count: 253 (253) Data 000000000006 Read Channel Margin: 253 (253) Data 000000000007 Seek Error Rate: 253 (252) Data 000000000008 Seek Time Performance: 244 (228) Data 000000FCC309 Power-On Hours (POH): 204 (204) Data 000000D1940A Spin Retry Count: 253 (252) Data 00000000000B Recalibration Retries: 253 (252) Data 00000000000C Device Power Cycle Count: 207 (207) Data 000000472582 : 006 (001) Data 000100035BC0 Power-off Retract Count: 253 (253) Data 0000000000C1 Load/Unload Cycle Count: 253 (253) Data 0000000000C2 Temperature: 030 (253) Data 0000000027C3 Hardware ECC Recovered: 253 (252) Data 0000003760C4 Reallocation Event Count: 253 (253) Data 0000000000C5 Current Pending Sector Count: 253 (253) Data 0000000000C6 Uncorrectable Sector Count: 253 (253) Data 0000000000C7 UltraDMA CRC Error Count: 199 (199) Data 0000000000C8 Write Error Rate / Multi-Zone Error Rate: 253 (252) Data 0000000000C9 Soft Read Error Rate: 253 (252) Data 0000000000CA Data Address Mark errors: 253 (252) Data 0000000000CB Run Out Cancel: 253 (252) Data 0000000000CC Soft ECC Correction: 253 (252) Data 0000000000CD Thermal Asperity Rate (TAR): 253 (252) Data 0000000000CF Spin High Current: 253 (252) Data 0000000000D0 Spin Buzz: 253 (252) Data 0000000000D1 Offline Seek Performance: 241 (241) Data 0000000093D2 : 253 (252) Data 0000000000D3 Vibration During Write: 253 (252) Data 0000000000D4 Shock During Write: 253 (253) Data 0000000000Temperature: 39 °CTemperature Range: ok (less than 50 °C)Status: GoodPartition 0
Partition ID: Disk #0, Partition #0Disk Letter: D:File System: FAT32Volume Serial Number: 595B27B6Size: 6.07GBUsed Space: 5.36GB (89%)Free Space: 724MB (11%)Partition 1
Partition ID: Disk #0, Partition #1Disk Letter: C:File System: NTFSVolume Serial Number: 74D31DD3Size: 180GBUsed Space: 167GB (93%)Free Space: 12.8GB (7%)

Thanks!

#3 gymix

gymix
  • Topic Starter

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Local time:02:20 AM

Posted 14 May 2011 - 08:24 PM

My PC rebooting twice while posting the above, reminded me to add that the problem is clearly with new memory modules - as soon as I remove them and put the old ones, the problem is gone and PC never reboots intermittently...

#4 killerx525

killerx525

    Bleepin' Aussie


  • Members
  • 7,220 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Melbourne, Australia
  • Local time:06:20 PM

Posted 14 May 2011 - 09:35 PM

I would exchange the ram for another set of ram and see how that goes if that is possible.

>Michael 
System1: CPU- Intel Core i7-5820K @ 4.4GHz, CPU Cooler- Noctua NH-D14, RAM- G.Skill Ripjaws 16GB Kit(4Gx4) DDR3 2133MHz, SSD/HDD- Samsung 850 EVO 250GB/Western Digital Caviar Black 1TB/Seagate Barracuada 3TB, GPU- 2x EVGA GTX980 Superclocked @1360/MHz1900MHz, Motherboard- Asus X99 Deluxe, Case- Custom Mac G5, PSU- EVGA P2-1000W, Soundcard- Realtek High Definition Audio, OS- Windows 10 Pro 64-Bit
Games: APB: Reloaded, Hours played: 3100+  System2: Late 2011 Macbook Pro 15inch   OFw63FY.png


#5 gymix

gymix
  • Topic Starter

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Local time:02:20 AM

Posted 14 May 2011 - 10:23 PM

Hi,
yes, if I put the original memory back, I have no problem. I am hoping to understand why the new memory does not work, because it seem to fit specifications, otherwise, I can't know if any other memory would be of no use and also to avoid being stuck with the 2GB of brand new memory I can't use (or return anymore), where perhaps the problem is not with memory or its compatibility with my desktop.
thanks

#6 killerx525

killerx525

    Bleepin' Aussie


  • Members
  • 7,220 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Melbourne, Australia
  • Local time:06:20 PM

Posted 15 May 2011 - 12:06 AM

Is there any beeping noise when the new ram is inserted?

>Michael 
System1: CPU- Intel Core i7-5820K @ 4.4GHz, CPU Cooler- Noctua NH-D14, RAM- G.Skill Ripjaws 16GB Kit(4Gx4) DDR3 2133MHz, SSD/HDD- Samsung 850 EVO 250GB/Western Digital Caviar Black 1TB/Seagate Barracuada 3TB, GPU- 2x EVGA GTX980 Superclocked @1360/MHz1900MHz, Motherboard- Asus X99 Deluxe, Case- Custom Mac G5, PSU- EVGA P2-1000W, Soundcard- Realtek High Definition Audio, OS- Windows 10 Pro 64-Bit
Games: APB: Reloaded, Hours played: 3100+  System2: Late 2011 Macbook Pro 15inch   OFw63FY.png


#7 gymix

gymix
  • Topic Starter

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Local time:02:20 AM

Posted 15 May 2011 - 09:18 AM

No strange noise, PC boots up properly. If I go to the initial setup, system recognizes 2GB of memory and so does seem to do Speccy, too.

#8 killerx525

killerx525

    Bleepin' Aussie


  • Members
  • 7,220 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Melbourne, Australia
  • Local time:06:20 PM

Posted 15 May 2011 - 09:45 AM

Hmmm, i'm gonna get some other members to look into this topic.

>Michael 
System1: CPU- Intel Core i7-5820K @ 4.4GHz, CPU Cooler- Noctua NH-D14, RAM- G.Skill Ripjaws 16GB Kit(4Gx4) DDR3 2133MHz, SSD/HDD- Samsung 850 EVO 250GB/Western Digital Caviar Black 1TB/Seagate Barracuada 3TB, GPU- 2x EVGA GTX980 Superclocked @1360/MHz1900MHz, Motherboard- Asus X99 Deluxe, Case- Custom Mac G5, PSU- EVGA P2-1000W, Soundcard- Realtek High Definition Audio, OS- Windows 10 Pro 64-Bit
Games: APB: Reloaded, Hours played: 3100+  System2: Late 2011 Macbook Pro 15inch   OFw63FY.png


#9 cryptodan

cryptodan

    Bleepin Madman


  • Members
  • 21,868 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Catonsville, Md
  • Local time:07:20 AM

Posted 15 May 2011 - 09:57 AM

What kind of RAM did you purchase, and where?

#10 gymix

gymix
  • Topic Starter

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Local time:02:20 AM

Posted 15 May 2011 - 10:41 AM

The description on the packaging says: KBYTE 1GB DDR DIMM 3200/2700 PC400/333 184 pin.
The label on the module itself says: 1GB-DDR PC400 DT ACI4815111808WL. The bar code on the same label says: 761133840504.
I bought them (2 modules) in Best Buy.

#11 cryptodan

cryptodan

    Bleepin Madman


  • Members
  • 21,868 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Catonsville, Md
  • Local time:07:20 AM

Posted 15 May 2011 - 11:12 AM

Take them back and get a set of Kingston ValuRAM of the same specs.

#12 gymix

gymix
  • Topic Starter

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Local time:02:20 AM

Posted 15 May 2011 - 12:15 PM

I would have returned them already if I could, but I first got chance to install the memory, well after the return period passed. Anyway, I am really hoping that there would be a way to ceck/verify whether they are faulty or incompatible.

#13 killerx525

killerx525

    Bleepin' Aussie


  • Members
  • 7,220 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Melbourne, Australia
  • Local time:06:20 PM

Posted 16 May 2011 - 01:02 AM

You could try testing the ram by using Memtest86+.

>Michael 
System1: CPU- Intel Core i7-5820K @ 4.4GHz, CPU Cooler- Noctua NH-D14, RAM- G.Skill Ripjaws 16GB Kit(4Gx4) DDR3 2133MHz, SSD/HDD- Samsung 850 EVO 250GB/Western Digital Caviar Black 1TB/Seagate Barracuada 3TB, GPU- 2x EVGA GTX980 Superclocked @1360/MHz1900MHz, Motherboard- Asus X99 Deluxe, Case- Custom Mac G5, PSU- EVGA P2-1000W, Soundcard- Realtek High Definition Audio, OS- Windows 10 Pro 64-Bit
Games: APB: Reloaded, Hours played: 3100+  System2: Late 2011 Macbook Pro 15inch   OFw63FY.png


#14 gymix

gymix
  • Topic Starter

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Local time:02:20 AM

Posted 16 May 2011 - 11:23 AM

Thanks, will give it a try.
I didn't realize there was an updated version of memtest86+ since I got it last time (the 3.4 version I had, could not run on my PC back then - don't remember what the limitation was).

#15 killerx525

killerx525

    Bleepin' Aussie


  • Members
  • 7,220 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Melbourne, Australia
  • Local time:06:20 PM

Posted 17 May 2011 - 01:12 AM

Get the latest version of Memtest86+.

>Michael 
System1: CPU- Intel Core i7-5820K @ 4.4GHz, CPU Cooler- Noctua NH-D14, RAM- G.Skill Ripjaws 16GB Kit(4Gx4) DDR3 2133MHz, SSD/HDD- Samsung 850 EVO 250GB/Western Digital Caviar Black 1TB/Seagate Barracuada 3TB, GPU- 2x EVGA GTX980 Superclocked @1360/MHz1900MHz, Motherboard- Asus X99 Deluxe, Case- Custom Mac G5, PSU- EVGA P2-1000W, Soundcard- Realtek High Definition Audio, OS- Windows 10 Pro 64-Bit
Games: APB: Reloaded, Hours played: 3100+  System2: Late 2011 Macbook Pro 15inch   OFw63FY.png





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users