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I have XP AntiVirus 2011


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#1 gib65

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Posted 14 May 2011 - 07:39 PM

I have a virus that calls itself XP AntiVirus 2011. When I boot up my computer, this is what happens:

-Windows Security Center (or so it calls itself) opens up saying my firewall is off and my virus protection is off.
-Then XP AntiVirus 2011 starts. I shut it down.
-When I start the internet with any browser, it suddenly disappears and the XP AntiVirus 2011 Firewall Alert pops up saying it blocked the browser from accessing the internet because it was infected with a virus (ex. Trojan-BNK.Win32.Keylogger.gen).
-If I close it, the browser comes back and takes me to my home page.
-If I try to go to any website, however, the browser doesn't go there - it displays the message "Internet Explorer alert. Visiting this site may pose a security threat to your system!" plus other information.

I tried the following:

-Start Windows (XP) in safe mode with networking.
-Start MBAM and update.
-Do a full scan.
-Results:

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 6579

Windows 5.1.2600 Service Pack 3 (Safe Mode)
Internet Explorer 8.0.6001.18702

5/14/2011 4:53:08 PM
mbam-log-2011-05-14 (16-53-08).txt

Scan type: Full scan (C:\|D:\|)
Objects scanned: 236679
Time elapsed: 27 minute(s), 42 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 6
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\FIREFOX.EXE\shell\open\command\(default) (Hijack.StartMenuInternet) -> Bad: ("C:\Documents and Settings\gibran2\Local Settings\Application Data\kkm.exe" -a "C:\Program Files\Mozilla Firefox\firefox.exe") Good: (firefox.exe) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\FIREFOX.EXE\shell\safemode\command\(default) (Hijack.StartMenuInternet) -> Bad: ("C:\Documents and Settings\gibran2\Local Settings\Application Data\kkm.exe" -a "C:\Program Files\Mozilla Firefox\firefox.exe" -safe-mode) Good: (firefox.exe -safe-mode) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\IEXPLORE.EXE\shell\open\command\(default) (Hijack.StartMenuInternet) -> Bad: ("C:\Documents and Settings\gibran2\Local Settings\Application Data\kkm.exe" -a "C:\Program Files\Internet Explorer\iexplore.exe") Good: (iexplore.exe) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


I restarted my computer like it said, and booted up in normal (unsafe) mode. XP AntiVirus was still alive and active. I thought maybe if I uninstall and reinstall MBAM (in safe mode), it might work. I did that, updating, and again did a full scan. These are the results:

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 6579

Windows 5.1.2600 Service Pack 3 (Safe Mode)
Internet Explorer 8.0.6001.18702

5/14/2011 5:53:34 PM
mbam-log-2011-05-14 (17-53-34).txt

Scan type: Full scan (C:\|D:\|E:\|)
Objects scanned: 236779
Time elapsed: 28 minute(s), 20 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 3
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\FIREFOX.EXE\shell\open\command\(default) (Hijack.StartMenuInternet) -> Bad: ("C:\Documents and Settings\gibran2\Local Settings\Application Data\kkm.exe" -a "firefox.exe) Good: (firefox.exe) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\FIREFOX.EXE\shell\safemode\command\(default) (Hijack.StartMenuInternet) -> Bad: ("C:\Documents and Settings\gibran2\Local Settings\Application Data\kkm.exe" -a "firefox.exe -safe-mode) Good: (firefox.exe -safe-mode) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\IEXPLORE.EXE\shell\open\command\(default) (Hijack.StartMenuInternet) -> Bad: ("C:\Documents and Settings\gibran2\Local Settings\Application Data\kkm.exe" -a "iexplore.exe) Good: (iexplore.exe) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


But again it did not work. It seems to be trying to remove those last 3 threats, but they don't seem to really disappear.

I need help. Can someone help me? Thanks in advance.

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#2 boopme

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Posted 14 May 2011 - 08:01 PM

Hello and welcome. Run RKILL then update and run MBAM,post the new log.



RKill....

Download and Run RKill
  • Please download RKill by Grinler from one of the 4 links below and save it to your desktop.

    Link 1
    Link 2
    Link 3
    Link 4

  • Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. Please refer to this page if you are not sure how.
  • Double-click on Rkill on your desktop to run it. (If you are using Windows Vista, please right-click on it and select Run As Administrator)
  • A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed.
  • If nothing happens or if the tool does not run, please let me know in your next reply

Do not reboot your computer after running rkill as the malware programs will start again. Or if rebooting is required run it again.

^^

If you get an alert that Rkill is "infected", ignore it. The alert is just a fake warning given by the rogue software which tries to terminate programs that try to remove it. If you see such a warning, leave the warning on the screen and then run Rkill again. By not closing the warning, this sometimes allows you to bypass the malware's attempt to protect itself so that Rkill can perform its routine.


Try this with RKill.... download iExplore.exe or eXplorer.exe, which are renamed copies of rkill.com, and try them instead.

Do not reboot your computer after running rkill as the malware programs will start again.



Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal/regular mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.
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#3 gib65

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Posted 14 May 2011 - 11:36 PM

Thanks, boopme, but I managed to get rid of the virus (I think) using SuperAntiSpyware. Unfortunately, though, it seemed to leave some damage behind:

I am now not able to start any application. All I get when I double click on something like Word is what looks like a DOS command console that lasts for about a second, and then nothing. I can still open folders and double-clicking on files opens their applications fine, but it's when I double-click on the application itself that it won't start. Also, some system applications under the Control Panel, like Windows Firewall or Security Center, display this error message when trying to open it:

"C:\WINDOWS\system32\rundll32.exe

the parameter is incorrect"

No such problems show up in safe mode though, but I shouldn't always rely on safe mode.

When SuperAntiSpyware finally removed the viruses and asked me to reboot, I did reboot and it said that something went wrong when booting Windows and asked if I wanted to reboot the last known good configuration, and that's what I did. I guess it wasn't that good.

I hope you can still help me out here. I sure could use it. Thanks.

#4 boopme

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Posted 15 May 2011 - 12:08 PM

After the last reboot you still have the openong programs and the Rundll error. The malware has corrupted some registry items.

If so run,,SFC

Please run SFC (System File Checker)
Please run System File Checker sfc /scannow... For more information on this tool see How To Use Sfc.exe To Repair System Files

NOTE for Vista/WIN 7 users..The command needs to be run from an Elevated Command Prompt.Click Start, type cmd into the Start/Search box,
right-click cmd.exe in the list above and select 'Run as Administrator'


You will need your operating system CD handy.

Open Windows Task Manager....by pressing CTRL+SHIFT+ESC

Then click File.. then New Task(Run)

In the box that opens type sfc /scannow ......There is a space between c and /

Click OK
Let it run and insert the CD when asked.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 gib65

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Posted 16 May 2011 - 10:49 AM

I attempted the sfc /scannow thing, and it told me:

Windows File Protection could not initiate a scan of protected system files.

The specific error code is 0x000006ba [The RPC server is unavailable.].

I did this in safe mode as an administrator (the only way I could open a command prompt).

#6 Byuntae

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Posted 16 May 2011 - 10:57 AM

I had this very same virus, the only way I could figure out how to get rid of it was to system restore to a week earlier. If that didn't work I was going to just restore the whole computer. Nasty little bugger. =(

#7 boopme

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Posted 16 May 2011 - 07:00 PM

A system restore may help wiyh the Rundll error.

For SFC see the Resolution here.
http://support.microsoft.com/?kbid=296241
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 gib65

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Posted 17 May 2011 - 11:13 AM

Unfortunately, that article did not help (it is meant for Windows 2000 and I have XP, but I don't know if that matters).

I will try a system restore after I try a few more things.

#9 gib65

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Posted 17 May 2011 - 01:45 PM

A system restore solved the problem. Thanks everyone for your help.

#10 boopme

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Posted 17 May 2011 - 07:17 PM

You're welcome!

If there are no more problems or signs of infection, you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.

Tips to protect yourself against malware and reduce the potential for re-infection:Avoid gaming sites, pirated software, cracking tools, keygens, and peer-to-peer (P2P) file sharing programs. They are a security risk which can make your computer susceptible to a smörgåsbord of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans spread across P2P file sharing networks, gaming and underground sites. Users visiting such pages may see innocuous-looking banner ads containing code which can trigger pop-up ads and malicious Flash ads that install viruses, Trojans and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users. The best way to reduce the risk of infection is to avoid these types of web sites and not use any P2P applications. Read P2P Software User Advisories and Risks of File-Sharing Technology.

Keeping Autorun enabled on USB and other removable drives has become a significant security risk due to the increasing number of malware variants that can infect them and transfer the infection to your computer. To learn more about this risk, please read:
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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