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Redirecting and Windows 7 recovery


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4 replies to this topic

#1 superx2x

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Posted 14 May 2011 - 07:22 PM

Hello I think i might have two infections. My internet searches either redirect me back to the search engine or to another random site. I also had a program "windows 7 recovery" tell me my hard drive failed and removed half of my desktop icons. Lastly, random iexplorer.exe are opening and playing music ads. My icons are back but they are at a low transparancy maybe they are hidden? Also i tried running the rootkit remover TDSS but could not get it to run. thanks in advance for the help

.
DDS (Ver_11-03-05.01) - NTFSx86
Run by ryan at 19:03:09.91 on Sat 05/14/2011
Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_20
Microsoft Windows 7 Ultimate 6.1.7600.0.1252.1.1033.18.2046.1106 [GMT -5:00]
.
AV: avast! Antivirus *Disabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
SP: avast! Antivirus *Disabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\atieclxx.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\Windows\system32\Dwm.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Sony\Reader\Data\bin\launcher\Reader Library Launcher.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Program Files\Razer\DeathAdder\razerhid.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Razer\DeathAdder\razertra.exe
C:\Program Files\Razer\DeathAdder\razerofa.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\explorer.exe
C:\Windows\explorer.exe
C:\Windows\explorer.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\ryan\Downloads\dds.scr
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.ask.com?o=15438&l=dis
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - c:\program files\avast software\avast\aswWebRepIE.dll
BHO: Skype Plug-In: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - c:\program files\avast software\avast\aswWebRepIE.dll
uRun: [AdobeBridge]
uRun: [Google Update] "c:\users\ryan\appdata\local\google\update\GoogleUpdate.exe" /c
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [Reader Library Launcher] c:\program files\sony\reader\data\bin\launcher\Reader Library Launcher.exe
mRun: [AdobeAAMUpdater-1.0] "c:\program files\common files\adobe\oobe\pdapp\uwa\UpdaterStartupUtility.exe"
mRun: [SwitchBoard] c:\program files\common files\adobe\switchboard\SwitchBoard.exe
mRun: [AdobeCS5ServiceManager] "c:\program files\common files\adobe\cs5servicemanager\CS5ServiceManager.exe" -launchedbylogin
mRun: [avast] "c:\program files\avast software\avast\avastUI.exe" /nogui
mRun: [DeathAdder] c:\program files\razer\deathadder\razerhid.exe
mRun: [Malwarebytes' Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} - hxxp://utilities.pcpitstop.com/Nirvana/controls/pcmatic.cab
DPF: {1E54D648-B804-468d-BC78-4AFFED8E262F} - hxxp://www.nvidia.com/content/DriverDownload/srl/3.0.0.4/srl_bin/sysreqlab_nvd.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\ryan\appdata\roaming\mozilla\firefox\profiles\0b4vn8im.default\
FF - component: c:\program files\mozilla firefox\extensions\{ab2ce124-6272-4b12-94a9-7303c7397bd1}\components\SkypeFfComponent.dll
FF - plugin: c:\program files\divx\divx ovs helper\npovshelper.dll
FF - plugin: c:\program files\divx\divx plus web player\npdivx32.dll
FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\google\update\1.3.21.53\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\sony\reader\data\bin\npebldetectmoz.dll
FF - plugin: c:\users\ryan\appdata\local\google\update\1.3.21.53\npGoogleUpdate3.dll
FF - plugin: c:\users\ryan\appdata\roaming\mozilla\plugins\npoctoshape.dll
.
============= SERVICES / DRIVERS ===============
.
R1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys [2011-4-22 441176]
R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2011-4-22 307288]
R2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2010-5-27 176128]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2011-4-22 19544]
R2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2011-4-22 53592]
R2 avast! Antivirus;avast! Antivirus;c:\program files\avast software\avast\AvastSvc.exe [2011-4-22 42184]
R3 amdkmdag;amdkmdag;c:\windows\system32\drivers\atikmdag.sys [2010-5-27 5586432]
R3 amdkmdap;amdkmdap;c:\windows\system32\drivers\atikmpag.sys [2010-5-27 209920]
R3 DAdderFltr;DeathAdder Mouse;c:\windows\system32\drivers\dadder.sys [2010-7-7 22784]
S2 CSIScanner;CSIScanner;"c:\program files\prevx\prevx.exe" /service --> c:\program files\prevx\prevx.exe [?]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-8-7 136176]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2010-8-7 136176]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\drivers\Rt86win7.sys [2009-6-10 139776]
S3 SCREAMINGBDRIVER;Screaming Bee Audio;c:\windows\system32\drivers\ScreamingBAudio.sys [2009-12-1 34384]
S3 SwitchBoard;Adobe SwitchBoard;c:\program files\common files\adobe\switchboard\SwitchBoard.exe [2010-2-19 517096]
S4 PCPitstop Scheduling;PCPitstop Scheduling;c:\program files\pcpitstop\PCPitstopScheduleService.exe [2011-2-24 90864]
.
=============== Created Last 30 ================
.
2011-05-14 23:19:35 71880 ----a-w- c:\windows\system32\PxSecure.dll-454196
2011-05-14 21:51:58 89048 ----a-w- c:\program files\mozilla firefox\libEGL.dll
2011-05-14 21:51:58 781272 ----a-w- c:\program files\mozilla firefox\mozsqlite3.dll
2011-05-14 21:51:58 465880 ----a-w- c:\program files\mozilla firefox\libGLESv2.dll
2011-05-14 21:51:58 1874904 ----a-w- c:\program files\mozilla firefox\mozjs.dll
2011-05-14 21:51:58 15832 ----a-w- c:\program files\mozilla firefox\mozalloc.dll
2011-05-14 21:51:57 1974616 ----a-w- c:\program files\mozilla firefox\D3DCompiler_42.dll
2011-05-14 21:51:57 1892184 ----a-w- c:\program files\mozilla firefox\d3dx9_42.dll
2011-05-14 21:51:57 142296 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
2011-05-14 21:41:24 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-05-14 20:58:40 0 ---ha-w- c:\users\ryan\appdata\local\Xcusuze.bin
2011-05-14 20:58:33 -------- d-----w- c:\users\ryan\appdata\local\{F0F3130F-7CF5-4739-8E8D-84B7658AD51C}
2011-05-12 22:24:23 -------- d--h--w- c:\users\ryan\appdata\local\DDMSettings
2011-05-12 22:22:36 -------- d-----w- c:\program files\common files\DivX Shared
2011-05-12 22:20:45 -------- d-----w- c:\program files\DivX
2011-05-05 15:43:03 -------- d--h--w- c:\users\ryan\appdata\roaming\Malwarebytes
2011-05-05 15:42:58 -------- d-----w- c:\progra~2\Malwarebytes
2011-05-05 15:42:55 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-05-05 15:08:57 -------- d-----w- c:\progra~2\cE06509AhFnG06509
2011-04-23 00:39:09 98392 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2011-04-23 00:36:57 -------- d--h--w- c:\users\ryan\appdata\local\Sunbelt Software
2011-04-23 00:27:29 441176 ----a-w- c:\windows\system32\drivers\aswSnx.sys
2011-04-23 00:27:27 53592 ----a-w- c:\windows\system32\drivers\aswMonFlt.sys
2011-04-23 00:27:17 40112 ----a-w- c:\windows\avastSS.scr
2011-04-23 00:27:13 -------- d-----w- c:\program files\AVAST Software
2011-04-23 00:27:13 -------- d-----w- c:\progra~2\AVAST Software
2011-04-22 18:04:47 -------- d-----w- c:\progra~2\DivX
.
==================== Find3M ====================
.
2011-04-08 11:28:58 41872 ----a-w- c:\windows\system32\xfcodec.dll
2011-03-02 12:57:22 0 ----a-w- c:\windows\ativpsrm.bin
.
============= FINISH: 19:03:40.79 ===============

Attached Files


Edited by superx2x, 15 May 2011 - 07:43 AM.


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#2 gringo_pr

gringo_pr

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Posted 19 May 2011 - 06:51 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.


We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.


In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply





Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".


information and logs:

  • In your next post I need the following

  • .logs from DDS
  • log from RKUnHooker
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 superx2x

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Posted 19 May 2011 - 04:47 PM

Hello gringo, i got home today and i am getting help at another forum. Sorry for the slight delay, but thanks for the help otherwise

#4 gringo_pr

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Posted 19 May 2011 - 06:25 PM

thank you for letting me know


gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 gringo_pr

gringo_pr

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Posted 22 May 2011 - 02:54 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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