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CD / DVD Dissapeared


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3 replies to this topic

#1 Chaz24

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Posted 14 May 2011 - 03:32 PM

[font="Arial"]Hi,

I have a HP Pavilion a1600n w/Windows XP Media Center Edition 2005 (Service Pack 3). The CD/DVD is a TSSTcorp CD/DVDW TS-H652L.

I tried to play a CD and when nothing happened I checked My Computer and the device was not listed.

Checked Device Manager and found an error symbol next to the device. I deleted and reinstalled the device. When device reinstalled message said it was corrupted.

The Hardware Update Wizard suggested installing an installation disc. Windows came already installed.

Thank you

Charlie

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#2 Broni

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Posted 14 May 2011 - 03:47 PM

One of these may help:
1. Uninstall the drive through Device Manager.
Restart computer. The drive will be automatically reinstalled.
or...
2. http://support.microsoft.com/kb/982116
Restart computer.
or...
3. Download, and run Restore Missing CD Drive patch
Double click on cdgone.zip to unzip it.
Right click on cdgone.reg, click Merge.
Accept registry merge.
Restart computer.
or...
4. Go to Device Manager, click a "+" sign next to IDE ATA/ATAPI Controllers.
You'll see two items:
- ATA Channel0 (or Primary Channel)
- ATA Channel1 (or Secondary Channel)
Right click on each of them, and click Uninstall. Confirm.
Restart Windows. They'll be automatically reinstalled.

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#3 Chaz24

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Posted 15 May 2011 - 01:02 PM

Bondi,

Thanks for your accurate and quick response.

I tried your suggestions in the order (not sure if that is what you meant me to do) and the 2nd suggestion did the trick.

Thanks again.

Charlie

#4 Broni

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Posted 15 May 2011 - 01:17 PM

You're very welcome Posted Image

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