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Win 7 Internet Security 2011


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#1 jonsidneyb

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Posted 14 May 2011 - 01:28 AM

I have followed the directions found here several times and the problem returns.

http://www.bleepingcomputer.com/virus-removal/remove-win-7-antispyware-2011

My operating system is Windows 7 Professional 32 bit.

The anti virus I am using is Microsoft Security Essentials.

I am not sure if this is related or not but I also getting redirects on google searches.

Like I said I have been following the directions at the link above but the problem keeps returning.

It is not affecting me now but I expect it to be revisiting me again soon based on past experience.


Each time after I try and remove it my anti virus is damaged and I have to uninstall then reinstall it.

Since it keeps coming back after I have Malwarebytes remove it I assume it is not being completely removed?

Are there any other directions?

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#2 boopme

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Posted 14 May 2011 - 08:53 AM

Hello,let's try this as there may be a different infection in here also.


Please download the TDSS Rootkit Removing Tool (TDSSKiller.exe) and save it to your Desktop. <-Important!!!
Be sure to download TDSSKiller.exe (v2.5.0.0) from Kaspersky's website and not TDSSKiller.zip which appears to be an older version 2.3.2.2 of the tool.
  • Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • If TDSSKiller does not run, try renaming it.
  • To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to How to change the file extension.
  • Click the Start Scan button.
  • Do not use the computer during the scan
  • If the scan completes with nothing found, click Close to exit.
  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
  • A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller.2.4.0.0_27.07.2010_09.o7.26_log.txt) will be created and saved to the root directory (usually Local Disk C:).
  • Copy and paste the contents of that file in your next reply.


If TDSSKiller does not run, try renaming it. To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to these[/color] instructions. In some cases it may be necessary to redownload TDSSKiller and randomly rename it before downloading and saving to the computer.


Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, [color="#8B0000"]Post new scan log
and Reboot into normal mode.

Please ask any needed questions,post logs and Let us know how the PC is running now.
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