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redirect virus


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13 replies to this topic

#1 thor master

thor master

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Posted 13 May 2011 - 09:37 PM

I have used this site to successfully remove other virus for friends but this one has me stumped. Upon a reboot it will randomly play some sort of audio advertisement but no screen pop up. After a while will get a screen titled "Internet Explorer Script error". See attached doc named error.rtf The url referenced in the error is usually something different every time. In addition when you pull up a browser and google something then anything you click on is usually redirected to some random site. This behavior occurs in safe mode as well.

I have ran the usual fix it tools to no avail.

Thanks for your help......

Attached are:

error.zip screenshot of error that pops up after a clean reboot
dds.zip output from dds
gmer.zip output from gmer


.
DDS (Ver_11-03-05.01) - NTFSx86 NETWORK
Run by Administrator at 19:08:39.23 on Fri 05/13/2011
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1015.614 [GMT -5:00]
.
AV: Microsoft Security Essentials *Disabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Documents and Settings\Administrator\Desktop\dddd\dds.scr
.
============== Pseudo HJT Report ===============
.
uInternet Connection Wizard,ShellNext = hxxp://www.hp.com/
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton antivirus\engine\17.6.0.32\IPSBHO.DLL
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.5.0_06\bin\ssv.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.7.6406.1642\swg.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [MSConfig] c:\windows\pchealth\helpctr\binaries\MSConfig.exe /auto
StartupFolder: c:\docume~1\admini~1\startm~1\programs\startup\setup_~1.lnk - c:\documents and settings\administrator\desktop\virus removal tool\setup_9.0.0.722_13.05.2011_00-07\startup.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0_06\bin\ssv.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
Trusted Zone: servpronet.com
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
Hosts: 192.168.0.105
Hosts: 192.168.0.205 HP001871608B2C
Hosts: 192.168.0.105 HP00215A0675EF
Hosts: 192.168.0.56 spserver
================= FIREFOX ===================
.
FF - ProfilePath - c:\docume~1\admini~1\applic~1\mozilla\firefox\profiles\os4ii8oe.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.bing.com/search?FORM=IP2TDF&PC=IP2TDF&q=
FF - prefs.js: browser.startup.homepage - hxxp://shaffercomm.com/
FF - prefs.js: keyword.URL - hxxp://www.bing.com/search?FORM=IP2TDF&PC=IP2TDF&q=
FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_17.0.0.136\ipsffplgn\components\IPSFFPl.dll
FF - plugin: c:\program files\google\update\1.2.183.13\npGoogleOneClick8.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60310.0\npctrlui.dll
.
============= SERVICES / DRIVERS ===============
.
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\nav\1107000.00c\symds.sys [2010-5-20 328752]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nav\1107000.00c\symefa.sys [2010-5-20 173104]
S0 01391262;01391262 Boot Guard Driver;c:\windows\system32\drivers\01391262.sys [2011-5-13 37392]
S1 01391261;01391261;c:\windows\system32\drivers\01391261.sys [2011-5-13 128016]
S1 BHDrvx86;BHDrvx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_17.0.0.136\definitions\bashdefs\20100429.001\BHDrvx86.sys [2010-4-29 537136]
S1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\nav\1107000.00c\cchpx86.sys [2010-5-20 501888]
S1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2010-10-24 165264]
S1 setup_9.0.0.722_13.05.2011_00-07drv;setup_9.0.0.722_13.05.2011_00-07drv;c:\windows\system32\drivers\0139126.sys [2011-5-13 315408]
S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\nav\1107000.00c\ironx86.sys [2010-5-20 116784]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2011-5-12 135664]
S2 NAV;Norton AntiVirus;c:\program files\norton antivirus\engine\17.7.0.12\ccsvchst.exe [2010-5-20 126392]
S2 PMBDeviceInfoProvider;PMBDeviceInfoProvider;c:\program files\sony\pmb\PMBDeviceInfoProvider.exe [2009-10-24 360224]
S2 QuickBooksDB17;QuickBooksDB17;c:\progra~1\intuit\quickb~1\qbdbmgrn.exe -hvquickbooksdb17 --> c:\progra~1\intuit\quickb~1\QBDBMgrN.exe -hvQuickBooksDB17 [?]
S2 VembuHome_BackupAgent;VembuHome_BackupAgent;c:\program files\vembu home\bin\VembuHome_BackupAgent.exe [2010-2-16 17481728]
S2 VembuHome_WebServer;VembuHome_WebServer;c:\program files\vembu home\apache\apache.exe -k runservice --> c:\program files\vembu home\apache\Apache.exe -k runservice [?]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-6-1 102448]
S3 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_17.0.0.136\definitions\ipsdefs\20100520.001\IDSXpx86.sys [2009-10-28 329592]
S3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_17.0.0.136\definitions\virusdefs\20100601.002\NAVENG.SYS [2010-6-1 85552]
S3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_17.0.0.136\definitions\virusdefs\20100601.002\NAVEX15.SYS [2010-6-1 1347504]
.
=============== Created Last 30 ================
.
2011-05-13 14:19:52 37392 ----a-w- c:\windows\system32\drivers\01391262.sys
2011-05-13 14:19:52 128016 ----a-w- c:\windows\system32\drivers\01391261.sys
2011-05-13 14:19:51 315408 ----a-w- c:\windows\system32\drivers\0139126.sys
2011-05-13 04:11:49 -------- d-----w- c:\program files\CCleaner
2011-05-12 21:41:06 142296 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
2011-05-12 21:41:05 89048 ----a-w- c:\program files\mozilla firefox\libEGL.dll
2011-05-12 21:41:05 781272 ----a-w- c:\program files\mozilla firefox\mozsqlite3.dll
2011-05-12 21:41:05 465880 ----a-w- c:\program files\mozilla firefox\libGLESv2.dll
2011-05-12 21:41:05 1874904 ----a-w- c:\program files\mozilla firefox\mozjs.dll
2011-05-12 21:41:05 15832 ----a-w- c:\program files\mozilla firefox\mozalloc.dll
2011-05-12 21:41:04 924632 ----a-w- c:\program files\mozilla firefox\firefox.exe
2011-05-12 21:41:04 1974616 ----a-w- c:\program files\mozilla firefox\D3DCompiler_42.dll
2011-05-12 21:41:04 19416 ----a-w- c:\program files\mozilla firefox\AccessibleMarshal.dll
2011-05-12 21:41:04 1892184 ----a-w- c:\program files\mozilla firefox\d3dx9_42.dll
2011-05-12 21:41:04 125912 ----a-w- c:\program files\mozilla firefox\crashreporter.exe
2011-05-12 21:15:03 7071056 ----a-w- c:\docume~1\alluse~1\applic~1\microsoft\microsoft antimalware\definition updates\{2e2d26ef-2c5c-449f-9775-e17e38112f73}\mpengine.dll
2011-05-11 07:22:03 7071056 ----a-w- c:\docume~1\alluse~1\applic~1\microsoft\microsoft antimalware\definition updates\backup\mpengine.dll
2011-05-10 13:33:20 -------- d-sh--w- c:\documents and settings\administrator\IECompatCache
2011-05-10 04:37:17 222080 ------w- c:\windows\system32\MpSigStub.exe
2011-05-10 04:34:34 -------- d-----w- c:\program files\Microsoft Security Client
2011-05-09 22:34:20 -------- d-----w- c:\docume~1\admini~1\applic~1\Malwarebytes
2011-05-09 22:34:16 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-05-09 22:34:14 -------- d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2011-05-09 22:34:11 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-04-20 13:44:12 3727720 ----a-w- c:\windows\system32\d3dx9_35.dll
2011-04-20 13:43:43 -------- d-----w- c:\windows\Logs
2011-04-20 13:42:37 -------- d-----w- c:\program files\Sony
2011-04-20 13:42:34 -------- d-----w- c:\docume~1\alluse~1\applic~1\Sony Corporation
2011-04-18 14:00:58 -------- d-----w- c:\docume~1\admini~1\applic~1\PictureMover
2011-04-18 14:00:51 -------- d-----w- c:\docume~1\alluse~1\applic~1\Walgreens PictureMover
2011-04-18 14:00:51 -------- d-----w- c:\docume~1\alluse~1\applic~1\PictureMover
2011-04-18 14:00:50 -------- d-----w- c:\program files\Walgreens PictureMover
.
==================== Find3M ====================
.
2011-04-05 19:50:39 256 ----a-w- c:\windows\system32\pool.bin
2011-03-07 05:33:50 692736 ----a-w- c:\windows\system32\inetcomm.dll
2011-03-04 06:37:06 420864 ----a-w- c:\windows\system32\vbscript.dll
2011-03-03 13:21:11 1857920 ----a-w- c:\windows\system32\win32k.sys
2011-02-22 23:06:29 916480 ----a-w- c:\windows\system32\wininet.dll
2011-02-22 23:06:29 43520 ----a-w- c:\windows\system32\licmgr10.dll
2011-02-22 23:06:29 1469440 ------w- c:\windows\system32\inetcpl.cpl
2011-02-22 11:41:59 385024 ----a-w- c:\windows\system32\html.iec
2011-02-17 12:32:12 5120 ----a-w- c:\windows\system32\xpsp4res.dll
2011-02-15 12:56:39 290432 ----a-w- c:\windows\system32\atmfd.dll
.
============= FINISH: 19:08:54.92 ===============

Did I do something incorrect on my original posting....I have received no response

EDIT: Please be patient. There are over 300 unanswered topics in this forum at present and the current average wait time to receive help is 9 days. ~Budapest

Attached Files


Edited by Budapest, 16 May 2011 - 05:11 PM.


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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  • Location:Puerto rico
  • Local time:03:41 AM

Posted 17 May 2011 - 08:01 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.


We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.


In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply





Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".


information and logs:

  • In your next post I need the following

  • .logs from DDS
  • log from RKUnHooker
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 thor master

thor master
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  • Local time:01:41 AM

Posted 18 May 2011 - 05:30 PM

also one note is that I also get that random audio playing that several others have reported.

dds log....
.
DDS (Ver_11-03-05.01) - NTFSx86
Run by Administrator at 17:17:47.62 on Wed 05/18/2011
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1015.285 [GMT -5:00]
.
AV: Microsoft Security Essentials *Enabled/Outdated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\Sony\PMB\PMBDeviceInfoProvider.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\Program Files\Microsoft\BingBar\SeaPort.EXE
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Vembu Home\bin\VembuHome_BackupAgent.exe
C:\Program Files\Vembu Home\apache\Apache.exe
C:\Program Files\RealVNC\VNC4\WinVNC4.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Vembu Home\apache\Apache.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\SMINST\Scheduler.exe
C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Sony\PMB\PMBVolumeWatcher.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
F:\Defogger.exe
F:\dds.scr
.
============== Pseudo HJT Report ===============
.
uInternet Connection Wizard,ShellNext = hxxp://www.hp.com/
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton antivirus\engine\17.6.0.32\IPSBHO.DLL
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.5.0_06\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.7.6406.1642\swg.dll
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "c:\program files\microsoft\bingbar\BingExt.dll"
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "c:\program files\microsoft\bingbar\BingExt.dll"
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [updateMgr] "c:\program files\adobe\acrobat 7.0\reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [High Definition Audio Property Page Shortcut] HDAShCut.exe
mRun: [SetRefresh] c:\program files\compaq\setrefresh\SetRefresh.exe
mRun: [Recguard] c:\windows\sminst\Recguard.exe
mRun: [Scheduler] c:\windows\sminst\Scheduler.exe
mRun: [<NO NAME>]
mRun: [RoxWatchTray] "c:\program files\common files\roxio shared\9.0\sharedcom\RoxWatchTray9.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [PMBVolumeWatcher] c:\program files\sony\pmb\PMBVolumeWatcher.exe
mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
IE: &ieSpell Options - c:\program files\iespell\iespell.dll/SPELLOPTION.HTM
IE: Check &Spelling - c:\program files\iespell\iespell.dll/SPELLCHECK.HTM
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_D1E1F7ED622A0E5D.dll/cmsidewiki.html
IE: {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - res://c:\program files\iespell\iespell.dll/SPELLCHECK.HTM
IE: {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - res://c:\program files\iespell\iespell.dll/SPELLOPTION.HTM
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0_06\bin\ssv.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
Trusted Zone: servpronet.com
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1175178816839
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1175178897167
DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} - hxxps://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
Hosts: 192.168.0.105
Hosts: 192.168.0.205 HP001871608B2C
Hosts: 192.168.0.105 HP00215A0675EF
Hosts: 192.168.0.56 spserver
================= FIREFOX ===================
.
FF - ProfilePath - c:\docume~1\admini~1\applic~1\mozilla\firefox\profiles\os4ii8oe.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.bing.com/search?FORM=IP2TDF&PC=IP2TDF&q=
FF - prefs.js: browser.startup.homepage - hxxp://shaffercomm.com/
FF - prefs.js: keyword.URL - hxxp://www.bing.com/search?FORM=IP2TDF&PC=IP2TDF&q=
FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_17.0.0.136\ipsffplgn\components\IPSFFPl.dll
FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJPI150_06.dll
FF - plugin: c:\program files\msn toolbar\platform\5.0.1449.0\npwinext.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: Norton IPS: {BBDA0591-3099-440a-AA10-41764D9DB4DB} - c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_17.0.0.136\IPSFFPlgn
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
.
============= SERVICES / DRIVERS ===============
.
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\nav\1107000.00c\symds.sys [2010-5-20 328752]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nav\1107000.00c\symefa.sys [2010-5-20 173104]
R1 BHDrvx86;BHDrvx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_17.0.0.136\definitions\bashdefs\20100429.001\BHDrvx86.sys [2010-4-29 537136]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\nav\1107000.00c\cchpx86.sys [2010-5-20 501888]
R1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2010-10-24 165264]
R1 MpKsl04aadd9d;MpKsl04aadd9d;c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{b78c1b29-73d0-41ab-9030-b2cbde6f6748}\MpKsl04aadd9d.sys [2011-5-18 28752]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\nav\1107000.00c\ironx86.sys [2010-5-20 116784]
R2 PMBDeviceInfoProvider;PMBDeviceInfoProvider;c:\program files\sony\pmb\PMBDeviceInfoProvider.exe [2009-10-24 360224]
R2 QuickBooksDB17;QuickBooksDB17;c:\progra~1\intuit\quickb~1\qbdbmgrn.exe -hvquickbooksdb17 --> c:\progra~1\intuit\quickb~1\QBDBMgrN.exe -hvQuickBooksDB17 [?]
R2 VembuHome_BackupAgent;VembuHome_BackupAgent;c:\program files\vembu home\bin\VembuHome_BackupAgent.exe [2010-2-16 17481728]
R2 VembuHome_WebServer;VembuHome_WebServer;c:\program files\vembu home\apache\apache.exe -k runservice --> c:\program files\vembu home\apache\Apache.exe -k runservice [?]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-6-1 102448]
R3 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_17.0.0.136\definitions\ipsdefs\20100520.001\IDSXpx86.sys [2009-10-28 329592]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-1-29 135664]
S2 NAV;Norton AntiVirus;c:\program files\norton antivirus\engine\17.7.0.12\ccsvchst.exe [2010-5-20 126392]
S3 BBSvc;Bing Bar Update Service;c:\program files\microsoft\bingbar\BBSvc.EXE [2011-3-15 183560]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2010-1-29 135664]
S3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_17.0.0.136\definitions\virusdefs\20100601.002\NAVENG.SYS [2010-6-1 85552]
S3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_17.0.0.136\definitions\virusdefs\20100601.002\NAVEX15.SYS [2010-6-1 1347504]
.
=============== Created Last 30 ================
.
2011-05-18 22:14:22 28752 ----a-w- c:\docume~1\alluse~1\applic~1\microsoft\microsoft antimalware\definition updates\{b78c1b29-73d0-41ab-9030-b2cbde6f6748}\MpKsl04aadd9d.sys
2011-05-11 07:22:03 7071056 ----a-w- c:\docume~1\alluse~1\applic~1\microsoft\microsoft antimalware\definition updates\backup\mpengine.dll
2011-05-11 07:21:51 7071056 ----a-w- c:\docume~1\alluse~1\applic~1\microsoft\microsoft antimalware\definition updates\{b78c1b29-73d0-41ab-9030-b2cbde6f6748}\mpengine.dll
2011-05-10 13:33:20 -------- d-sh--w- c:\documents and settings\administrator\IECompatCache
2011-05-10 04:37:17 222080 ------w- c:\windows\system32\MpSigStub.exe
2011-05-10 04:34:34 -------- d-----w- c:\program files\Microsoft Security Client
2011-05-09 22:34:20 -------- d-----w- c:\docume~1\admini~1\applic~1\Malwarebytes
2011-05-09 22:34:16 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-05-09 22:34:14 -------- d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2011-05-09 22:34:11 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-04-20 13:44:12 3727720 ----a-w- c:\windows\system32\d3dx9_35.dll
2011-04-20 13:43:43 -------- d-----w- c:\windows\Logs
2011-04-20 13:42:37 -------- d-----w- c:\program files\Sony
2011-04-20 13:42:34 -------- d-----w- c:\docume~1\alluse~1\applic~1\Sony Corporation
.
==================== Find3M ====================
.
2011-04-05 19:50:39 256 ----a-w- c:\windows\system32\pool.bin
2011-03-07 05:33:50 692736 ----a-w- c:\windows\system32\inetcomm.dll
2011-03-04 06:37:06 420864 ----a-w- c:\windows\system32\vbscript.dll
2011-03-03 13:21:11 1857920 ----a-w- c:\windows\system32\win32k.sys
2011-02-22 23:06:29 916480 ----a-w- c:\windows\system32\wininet.dll
2011-02-22 23:06:29 43520 ----a-w- c:\windows\system32\licmgr10.dll
2011-02-22 23:06:29 1469440 ------w- c:\windows\system32\inetcpl.cpl
2011-02-22 11:41:59 385024 ----a-w- c:\windows\system32\html.iec
.
============= FINISH: 17:19:34.31 ===============


attach log........
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_11-03-05.01)
.
Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 3/19/2007 4:08:56 PM
System Uptime: 5/18/2011 5:13:52 PM (0 hours ago)
.
Motherboard: Hewlett-Packard | | 0A60h
Processor: Intel® Pentium® 4 CPU 3.20GHz | XU1 PROCESSOR | 3192/800mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 67 GiB total, 43.766 GiB free.
D: is FIXED (NTFS) - 8 GiB total, 6.355 GiB free.
E: is CDROM ()
F: is Removable
.
==== Disabled Device Manager Items =============
.
Class GUID: {4D36E96B-E325-11CE-BFC1-08002BE10318}
Description: Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Device ID: ACPI\PNP0303\4&DE53A73&0
Manufacturer: (Standard keyboards)
Name: Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PNP Device ID: ACPI\PNP0303\4&DE53A73&0
Service: i8042prt
.
==== System Restore Points ===================
.
RP1423: 2/10/2011 8:49:22 PM - System Checkpoint
RP1424: 2/11/2011 8:53:53 PM - System Checkpoint
RP1425: 2/12/2011 9:53:52 PM - System Checkpoint
RP1426: 2/13/2011 10:53:52 PM - System Checkpoint
RP1427: 2/14/2011 11:53:41 PM - System Checkpoint
RP1428: 2/16/2011 12:53:42 AM - System Checkpoint
RP1429: 2/17/2011 1:53:43 AM - System Checkpoint
RP1430: 2/18/2011 2:53:43 AM - System Checkpoint
RP1431: 2/19/2011 3:53:42 AM - System Checkpoint
RP1432: 2/20/2011 4:53:41 AM - System Checkpoint
RP1433: 2/21/2011 5:53:41 AM - System Checkpoint
RP1434: 2/22/2011 6:53:26 AM - System Checkpoint
RP1435: 2/23/2011 7:53:23 AM - System Checkpoint
RP1436: 2/24/2011 11:09:22 AM - System Checkpoint
RP1437: 2/25/2011 12:19:04 PM - System Checkpoint
RP1438: 2/26/2011 12:53:27 PM - System Checkpoint
RP1439: 2/27/2011 1:53:24 PM - System Checkpoint
RP1440: 2/28/2011 2:02:56 PM - System Checkpoint
RP1441: 3/1/2011 2:50:53 PM - System Checkpoint
RP1442: 3/2/2011 3:36:59 PM - System Checkpoint
RP1443: 3/3/2011 4:12:58 PM - System Checkpoint
RP1444: 3/4/2011 4:24:21 PM - System Checkpoint
RP1445: 3/5/2011 5:24:24 PM - System Checkpoint
RP1446: 3/6/2011 6:24:21 PM - System Checkpoint
RP1447: 3/7/2011 7:24:21 PM - System Checkpoint
RP1448: 3/8/2011 3:00:17 AM - Software Distribution Service 3.0
RP1449: 3/9/2011 3:00:22 AM - Software Distribution Service 3.0
RP1450: 3/10/2011 3:24:12 AM - System Checkpoint
RP1451: 3/11/2011 4:24:10 AM - System Checkpoint
RP1452: 3/12/2011 5:24:10 AM - System Checkpoint
RP1453: 3/13/2011 7:24:09 AM - System Checkpoint
RP1454: 3/14/2011 9:28:38 AM - System Checkpoint
RP1455: 3/15/2011 9:43:24 AM - System Checkpoint
RP1456: 3/16/2011 3:00:18 AM - Software Distribution Service 3.0
RP1457: 3/17/2011 3:00:16 AM - Software Distribution Service 3.0
RP1458: 3/18/2011 3:21:47 AM - System Checkpoint
RP1459: 3/19/2011 4:21:46 AM - System Checkpoint
RP1460: 3/20/2011 5:21:45 AM - System Checkpoint
RP1461: 3/21/2011 6:21:47 AM - System Checkpoint
RP1462: 3/22/2011 7:21:37 AM - System Checkpoint
RP1463: 3/23/2011 7:22:00 AM - System Checkpoint
RP1464: 3/24/2011 8:21:35 AM - System Checkpoint
RP1465: 3/25/2011 3:00:17 AM - Software Distribution Service 3.0
RP1466: 3/26/2011 3:21:36 AM - System Checkpoint
RP1467: 3/27/2011 4:21:35 AM - System Checkpoint
RP1468: 3/28/2011 5:21:35 AM - System Checkpoint
RP1469: 3/29/2011 6:21:35 AM - System Checkpoint
RP1470: 3/30/2011 7:21:36 AM - System Checkpoint
RP1471: 3/31/2011 8:59:45 AM - System Checkpoint
RP1472: 4/1/2011 9:22:44 AM - System Checkpoint
RP1473: 4/2/2011 10:21:39 AM - System Checkpoint
RP1474: 4/3/2011 11:21:39 AM - System Checkpoint
RP1475: 4/4/2011 12:33:15 PM - System Checkpoint
RP1476: 4/5/2011 1:21:04 PM - System Checkpoint
RP1477: 4/6/2011 2:21:04 PM - System Checkpoint
RP1478: 4/7/2011 3:21:04 PM - System Checkpoint
RP1479: 4/8/2011 3:31:38 PM - System Checkpoint
RP1480: 4/9/2011 4:21:05 PM - System Checkpoint
RP1481: 4/10/2011 5:21:07 PM - System Checkpoint
RP1482: 4/11/2011 5:54:22 PM - System Checkpoint
RP1483: 4/12/2011 6:54:22 PM - System Checkpoint
RP1484: 4/13/2011 7:54:23 PM - System Checkpoint
RP1485: 4/14/2011 8:51:16 PM - System Checkpoint
RP1486: 4/15/2011 9:51:17 PM - System Checkpoint
RP1487: 4/16/2011 3:00:46 AM - Software Distribution Service 3.0
RP1488: 4/17/2011 3:34:10 AM - System Checkpoint
RP1489: 4/18/2011 3:38:40 AM - System Checkpoint
RP1490: 4/18/2011 9:00:49 AM - Installed Walgreens PictureMover.
RP1491: 4/19/2011 11:58:00 AM - System Checkpoint
RP1492: 4/20/2011 8:42:27 AM - Installed PMB
RP1493: 4/20/2011 8:44:03 AM - Installed DirectX
RP1494: 4/21/2011 3:00:19 AM - Software Distribution Service 3.0
RP1495: 4/22/2011 3:06:05 AM - System Checkpoint
RP1496: 4/23/2011 4:06:05 AM - System Checkpoint
RP1497: 4/24/2011 5:06:04 AM - System Checkpoint
RP1498: 4/25/2011 6:06:05 AM - System Checkpoint
RP1499: 4/26/2011 7:06:05 AM - System Checkpoint
RP1500: 4/27/2011 3:00:17 AM - Software Distribution Service 3.0
RP1501: 4/28/2011 3:06:05 AM - System Checkpoint
RP1502: 4/29/2011 4:06:06 AM - System Checkpoint
RP1503: 4/30/2011 5:06:05 AM - System Checkpoint
RP1504: 5/1/2011 6:06:05 AM - System Checkpoint
RP1505: 5/2/2011 7:06:06 AM - System Checkpoint
RP1506: 5/3/2011 8:05:47 AM - System Checkpoint
RP1507: 5/4/2011 8:17:45 AM - System Checkpoint
RP1508: 5/5/2011 9:49:59 AM - System Checkpoint
RP1509: 5/6/2011 10:05:48 AM - System Checkpoint
RP1510: 5/7/2011 11:05:47 AM - System Checkpoint
RP1511: 5/8/2011 12:05:47 PM - System Checkpoint
RP1512: 5/9/2011 10:29:51 PM - System Checkpoint
RP1513: 5/9/2011 11:37:16 PM - Software Distribution Service 3.0
RP1514: 5/10/2011 11:48:23 PM - System Checkpoint
RP1515: 5/11/2011 2:21:44 AM - Software Distribution Service 3.0
RP1516: 5/11/2011 3:00:36 AM - Software Distribution Service 3.0
.
==== Installed Programs ======================
.
7300
7300_Help
7300Trb
7500_7600_7700_Help
Acrobat.com
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Reader 9.3
AiO_Scan
AiOSoftware
Bing Bar
BlackBerry Desktop Software 4.5
Blue's Treasure Hunt
BPD_HPSU
BPD_Scan
BPDfax
BPDSoftware
BPDSoftware_Ini
Broadcom Management Programs
Broadcom TPM Driver Installer
BufferChm
Citrix Presentation Server Client
Compatibility Pack for the 2007 Office system
Copy
CP_AtenaShokunin1Config
cp_dwShrek2Albums1
cp_dwShrek2Cards1
CreativeProjects
CreativeProjectsTemplates
Critical Update for Windows Media Player 11 (KB959772)
CueTour
CustomerResearchQFolder
Destinations
DeviceManagementQFolder
DocProc
DocProcQFolder
DocumentViewer
eSupportQFolder
Google Toolbar for Internet Explorer
Google Update Helper
GoToMeeting/GoToWebinar 3.0.0.190
High Definition Audio Driver Package - KB888111
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB2443685)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
HP Backup and Recovery Manager
HP Customer Participation Program 7.0
HP Help and Support
HP Image Zone 4.7
HP Imaging Device Functions 7.0
HP Officejet Pro 8500 A910 Basic Device Software
HP Officejet Pro 8500 A910 Help
HP Officejet Pro 8500 A910 Product Improvement Study
HP Officejet Pro All-In-One Series
HP Photosmart Essential
HP Print Diagnostic Utility
HP PSC & OfficeJet 4.7
HP Solution Center 7.0
HP Update
HPPhotoSmartExpress
HPProductAssistant
HpSdpAppCoreApp
HPSystemDiagnostics
I.R.I.S. OCR
ieSpell 2.2.0 (build 647)
InstantShare
InstantShareDevicesMFC
Intel® Graphics Media Accelerator Driver
InterVideo WinDVD
J2SE Runtime Environment 5.0 Update 6
L7500
Malwarebytes' Anti-Malware
MarketResearch
Marketsplash Shortcuts
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2416447)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Access 2002 Runtime
Microsoft Antimalware
Microsoft Application Error Reporting
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Small Business Edition 2003
Microsoft Security Client
Microsoft Security Essentials
Microsoft Silverlight
Microsoft User-Mode Driver Framework Feature Pack 1.0
Mozilla Firefox (3.6.13)
MPM
MSXML 4.0 SP2 (KB925672)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP2 Parser and SDK
MSXML 6 Service Pack 2 (KB973686)
Norton AntiVirus
OCR Software by I.R.I.S 7.0
PanoStandAlone
Pepperwhite Map Data
PhotoGallery
PMB
ProductContext
QBFC1
QBFC3.0
QFolder
QuickBooks Pro 2007
QuickBooks Product Listing Service
Readme
Realtek High Definition Audio Driver
Roxio Media Manager
Scan
ScannerCopy
Security Update for CAPICOM (KB931906)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 7 (KB972260)
Security Update for Windows Internet Explorer 7 (KB974455)
Security Update for Windows Internet Explorer 7 (KB976325)
Security Update for Windows Internet Explorer 7 (KB978207)
Security Update for Windows Internet Explorer 7 (KB982381)
Security Update for Windows Internet Explorer 8 (KB2482017)
Security Update for Windows Internet Explorer 8 (KB2497640)
Security Update for Windows Internet Explorer 8 (KB2510531)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2412687)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2476687)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2479628)
Security Update for Windows XP (KB2479943)
Security Update for Windows XP (KB2481109)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485376)
Security Update for Windows XP (KB2485663)
Security Update for Windows XP (KB2503658)
Security Update for Windows XP (KB2506212)
Security Update for Windows XP (KB2506223)
Security Update for Windows XP (KB2507618)
Security Update for Windows XP (KB2508272)
Security Update for Windows XP (KB2508429)
Security Update for Windows XP (KB2509553)
Security Update for Windows XP (KB2511455)
Security Update for Windows XP (KB2524375)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981349)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB982665)
SERVPRO Office Automation Software
SkinsHP1
SolutionCenter
Status
SupportSoft Assisted Service
Toolbox
TrayApp
Unload
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 7 (KB976749)
Update for Windows Internet Explorer 7 (KB980182)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows XP (KB2141007)
Update for Windows XP (KB2345886)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971029)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Vembu Home Backup Service
VembuHome
VNC Personal Edition P4.2.8
Walgreens PictureMover
WebFldrs XP
WebReg
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Imaging Component
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Live ID Sign-in Assistant
Windows Media Format 11 runtime
Windows Media Format SDK Hotfix - KB891122
Windows Media Player 11
Windows Presentation Foundation
Windows XP Service Pack 3
WinZip
XML Paper Specification Shared Components Pack 1.0
.
==== Event Viewer Messages From Past Week ========
.
5/18/2011 5:15:11 PM, error: Service Control Manager [7024] - The Norton AntiVirus service terminated with service-specific error 4294967295 (0xFFFFFFFF).
5/18/2011 5:15:11 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Roxio Hard Drive Watcher 9 service to connect.
.
==== End Of File ===========================

unhooker report...........
RkU Version: 3.8.388.590, Type LE (SR2)
==============================================
OS Name: Windows XP
Version 5.1.2600 (Service Pack 3)
Number of processors #2
==============================================
>Drivers
==============================================
0xAA224000 C:\WINDOWS\system32\drivers\RtkHDAud.sys 4464640 bytes (Realtek Semiconductor Corp., Realtek® High Definition Audio Function Driver)
0x804D7000 C:\WINDOWS\system32\ntkrnlpa.exe 2154496 bytes (Microsoft Corporation, NT Kernel & System)
0x804D7000 PnpManager 2154496 bytes
0x804D7000 RAW 2154496 bytes
0x804D7000 WMIxWDM 2154496 bytes
0xBF186000 C:\WINDOWS\System32\igxpdx32.DLL 2097152 bytes (Intel Corporation, DirectDraw® Driver for Intel® Graphics Technology)
0xBF800000 Win32k 1859584 bytes
0xBF800000 C:\WINDOWS\System32\win32k.sys 1859584 bytes (Microsoft Corporation, Multi-User Win32 Driver)
0xBF049000 C:\WINDOWS\System32\igxpdv32.DLL 1298432 bytes (Intel Corporation, Component GHAL Driver)
0xF6C5D000 C:\WINDOWS\system32\DRIVERS\igxpmp32.sys 1097728 bytes (Intel Corporation, Intel Graphics Miniport Driver)
0xF7312000 Ntfs.sys 577536 bytes (Microsoft Corporation, NT File System Driver)
0xA9D83000 C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_17.0.0.136\Definitions\BASHDefs\20100429.001\BHDrvx86.sys 548864 bytes (Symantec Corporation, BASH Driver)
0xA9E09000 C:\WINDOWS\system32\drivers\NAV\1107000.00C\ccHPx86.sys 520192 bytes (Symantec Corporation, Common Client Hash Provider Driver)
0xA9F03000 C:\WINDOWS\system32\DRIVERS\mrxsmb.sys 458752 bytes (Microsoft Corporation, Windows NT SMB Minirdr)
0xA9EA5000 C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys 385024 bytes (Symantec Corporation, Symantec Eraser Control Driver)
0xAA125000 C:\WINDOWS\system32\DRIVERS\tcpip.sys 364544 bytes (Microsoft Corporation, TCP/IP Protocol Driver)
0xA95C9000 C:\WINDOWS\system32\DRIVERS\srv.sys 360448 bytes (Microsoft Corporation, Server driver)
0xAA0A8000 C:\WINDOWS\System32\Drivers\NAV\1107000.00C\SYMTDI.SYS 356352 bytes (Symantec Corporation, Network Dispatch Driver)
0xF73F5000 SYMDS.SYS 352256 bytes
0xAA007000 C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_17.0.0.136\Definitions\IPSDefs\20100520.001\IDSxpx86.sys 344064 bytes (Symantec Corporation, IDS Core Driver)
0xBF386000 C:\WINDOWS\System32\ATMFD.DLL 290816 bytes (Adobe Systems Incorporated, Windows NT OpenType/Type 1 Font Driver)
0xA8BDE000 C:\WINDOWS\System32\Drivers\HTTP.sys 266240 bytes (Microsoft Corporation, HTTP Protocol Stack)
0xF6B44000 C:\WINDOWS\system32\DRIVERS\rdpdr.sys 196608 bytes (Microsoft Corporation, Microsoft RDP Device redirector)
0xF74D9000 ACPI.sys 188416 bytes (Microsoft Corporation, ACPI Driver for NT)
0xA9711000 C:\WINDOWS\system32\DRIVERS\mrxdav.sys 184320 bytes (Microsoft Corporation, Windows NT WebDav Minirdr)
0xF72E5000 NDIS.sys 184320 bytes (Microsoft Corporation, NDIS 5.1 wrapper driver)
0xF73B6000 SYMEFA.SYS 184320 bytes
0xA8A9B000 C:\WINDOWS\system32\drivers\kmixer.sys 176128 bytes (Microsoft Corporation, Kernel Mode Audio Mixer)
0xA9F73000 C:\WINDOWS\system32\DRIVERS\rdbss.sys 176128 bytes (Microsoft Corporation, Redirected Drive Buffering SubSystem Driver)
0xF6BD3000 C:\WINDOWS\system32\DRIVERS\b57xp32.sys 172032 bytes (Broadcom Corporation, Broadcom NetXtreme Gigabit Ethernet NDIS5.1 Driver.)
0xF6BFD000 C:\WINDOWS\system32\DRIVERS\HDAudBus.sys 163840 bytes (Windows ® Server 2003 DDK provider, High Definition Audio Bus Driver v1.0a)
0xA9FDF000 C:\WINDOWS\system32\DRIVERS\netbt.sys 163840 bytes (Microsoft Corporation, MBT Transport driver)
0xBF022000 C:\WINDOWS\System32\igxpgd32.dll 159744 bytes (Intel Corporation, Intel Graphics 2D Driver)
0xAA1B1000 C:\WINDOWS\system32\DRIVERS\MpFilter.sys 159744 bytes (Microsoft Corporation, Microsoft antimalware file system filter driver)
0xF7483000 dmio.sys 155648 bytes (Microsoft Corp., Veritas Software, NT Disk Manager I/O Driver)
0xAA0FF000 C:\WINDOWS\system32\DRIVERS\ipnat.sys 155648 bytes (Microsoft Corporation, IP Network Address Translator)
0xAA083000 C:\WINDOWS\system32\Drivers\SYMEVENT.SYS 151552 bytes (Symantec Corporation, Symantec Event Library)
0xA8F6A000 C:\WINDOWS\System32\Drivers\Fastfat.SYS 147456 bytes (Microsoft Corporation, Fast FAT File System Driver)
0xAA200000 C:\WINDOWS\system32\drivers\portcls.sys 147456 bytes (Microsoft Corporation, Port Class (Class Driver for Port/Miniport Devices))
0xF6C25000 C:\WINDOWS\system32\DRIVERS\USBPORT.SYS 147456 bytes (Microsoft Corporation, USB 1.1 & 2.0 Port Driver)
0xF6B9C000 C:\WINDOWS\system32\DRIVERS\ks.sys 143360 bytes (Microsoft Corporation, Kernel CSA Library)
0xA8F8E000 C:\WINDOWS\System32\Drivers\RDPWD.SYS 143360 bytes (Microsoft Corporation, RDP Terminal Stack Driver (US/Canada Only, Not for Export))
0xA9FBD000 C:\WINDOWS\System32\drivers\afd.sys 139264 bytes (Microsoft Corporation, Ancillary Function Driver for WinSock)
0x806E5000 ACPI_HAL 134400 bytes
0x806E5000 C:\WINDOWS\system32\hal.dll 134400 bytes (Microsoft Corporation, Hardware Abstraction Layer DLL)
0xF744B000 fltmgr.sys 131072 bytes (Microsoft Corporation, Microsoft Filesystem Filter Manager)
0xF74A9000 ftdisk.sys 126976 bytes (Microsoft Corporation, FT Disk Driver)
0xA9F9E000 C:\WINDOWS\system32\drivers\NAV\1107000.00C\Ironx86.SYS 126976 bytes (Symantec Corporation, Iron Driver)
0xA9E88000 C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys 118784 bytes (Symantec Corporation, Symantec Eraser Utility Driver)
0xF72CB000 Mup.sys 106496 bytes (Microsoft Corporation, Multiple UNC Provider driver)
0xF746B000 atapi.sys 98304 bytes (Microsoft Corporation, IDE/ATAPI Port Driver)
0xA9D6B000 C:\WINDOWS\System32\Drivers\dump_atapi.sys 98304 bytes
0xF739F000 KSecDD.sys 94208 bytes (Microsoft Corporation, Kernel Security Support Provider Interface)
0xF6B85000 C:\WINDOWS\system32\DRIVERS\ndiswan.sys 94208 bytes (Microsoft Corporation, MS PPP Framing Driver (Strong Encryption))
0xA9996000 C:\WINDOWS\system32\drivers\wdmaud.sys 86016 bytes (Microsoft Corporation, MMSYSTEM Wave/Midi API mapper)
0xF6BBF000 C:\WINDOWS\system32\DRIVERS\parport.sys 81920 bytes (Microsoft Corporation, Parallel Port Driver)
0xF6C49000 C:\WINDOWS\system32\DRIVERS\VIDEOPRT.SYS 81920 bytes (Microsoft Corporation, Video Port Driver)
0xAA17E000 C:\WINDOWS\system32\DRIVERS\ipsec.sys 77824 bytes (Microsoft Corporation, IPSec Driver)
0xBF000000 C:\WINDOWS\System32\drivers\dxg.sys 73728 bytes (Microsoft Corporation, DirectX Graphics Driver)
0xF73E3000 sr.sys 73728 bytes (Microsoft Corporation, System Restore Filesystem Filter Driver)
0xF74C8000 pci.sys 69632 bytes (Microsoft Corporation, NT Plug and Play PCI Enumerator)
0xF6B74000 C:\WINDOWS\system32\DRIVERS\psched.sys 69632 bytes (Microsoft Corporation, MS QoS Packet Scheduler)
0xF7858000 C:\WINDOWS\System32\Drivers\Cdfs.SYS 65536 bytes (Microsoft Corporation, CD-ROM File System Driver)
0xF76A8000 C:\WINDOWS\system32\DRIVERS\cdrom.sys 65536 bytes (Microsoft Corporation, SCSI CD-ROM Driver)
0xBF012000 C:\WINDOWS\System32\igxprd32.dll 65536 bytes (Intel Corporation, Intel Graphics 2D Rotation Driver)
0xF7688000 C:\WINDOWS\system32\DRIVERS\serial.sys 65536 bytes (Microsoft Corporation, Serial Device Driver)
0xF7778000 C:\WINDOWS\system32\drivers\drmk.sys 61440 bytes (Microsoft Corporation, Microsoft Kernel DRM Descrambler Filter)
0xF76B8000 C:\WINDOWS\system32\DRIVERS\redbook.sys 61440 bytes (Microsoft Corporation, Redbook Audio Filter Driver)
0xA9A3B000 C:\WINDOWS\system32\drivers\sysaudio.sys 61440 bytes (Microsoft Corporation, System Audio WDM Filter)
0xF7768000 C:\WINDOWS\system32\DRIVERS\usbhub.sys 61440 bytes (Microsoft Corporation, Default Hub Driver for USB)
0xF7648000 C:\WINDOWS\system32\DRIVERS\CLASSPNP.SYS 53248 bytes (Microsoft Corporation, SCSI Class System Dll)
0xF7678000 C:\WINDOWS\system32\DRIVERS\i8042prt.sys 53248 bytes (Microsoft Corporation, i8042 Port Driver)
0xF76D8000 C:\WINDOWS\system32\DRIVERS\rasl2tp.sys 53248 bytes (Microsoft Corporation, RAS L2TP mini-port/call-manager driver)
0xF7628000 VolSnap.sys 53248 bytes
0xF76F8000 C:\WINDOWS\system32\DRIVERS\raspptp.sys 49152 bytes (Microsoft Corporation, Peer-to-Peer Tunneling Protocol)
0xF7808000 C:\WINDOWS\System32\Drivers\Fips.SYS 45056 bytes (Microsoft Corporation, FIPS Crypto Driver)
0xF7698000 C:\WINDOWS\system32\DRIVERS\imapi.sys 45056 bytes (Microsoft Corporation, IMAPI Kernel Driver)
0xF7618000 MountMgr.sys 45056 bytes (Microsoft Corporation, Mount Manager)
0xF76E8000 C:\WINDOWS\system32\DRIVERS\raspppoe.sys 45056 bytes (Microsoft Corporation, RAS PPPoE mini-port/call-manager driver)
0xF7608000 isapnp.sys 40960 bytes (Microsoft Corporation, PNP ISA Bus Driver)
0xF7748000 C:\WINDOWS\System32\Drivers\NDProxy.SYS 40960 bytes (Microsoft Corporation, NDIS Proxy)
0xF77F8000 C:\WINDOWS\system32\drivers\NAV\1107000.00C\SRTSPX.SYS 40960 bytes (Symantec Corporation, Symantec AutoProtect)
0xF7718000 C:\WINDOWS\system32\DRIVERS\termdd.sys 40960 bytes (Microsoft Corporation, Terminal Server Driver)
0xF7638000 disk.sys 36864 bytes (Microsoft Corporation, PnP Disk Driver)
0xF77A8000 C:\WINDOWS\system32\DRIVERS\HIDCLASS.SYS 36864 bytes (Microsoft Corporation, Hid Class Library)
0xF76C8000 C:\WINDOWS\system32\DRIVERS\intelppm.sys 36864 bytes (Microsoft Corporation, Processor Device Driver)
0xF7708000 C:\WINDOWS\system32\DRIVERS\msgpc.sys 36864 bytes (Microsoft Corporation, MS General Packet Classifier)
0xF77C8000 C:\WINDOWS\system32\DRIVERS\netbios.sys 36864 bytes (Microsoft Corporation, NetBIOS interface driver)
0xA8EF2000 C:\WINDOWS\System32\Drivers\Normandy.SYS 36864 bytes (RKU Driver)
0xF7658000 PxHelp20.sys 36864 bytes (Sonic Solutions, Px Engine Device Driver for Windows 2000/XP)
0xF77B8000 C:\WINDOWS\system32\DRIVERS\wanarp.sys 36864 bytes (Microsoft Corporation, MS Remote Access and Routing ARP Driver)
0xF79B0000 C:\WINDOWS\System32\Drivers\Modem.SYS 32768 bytes (Microsoft Corporation, Modem Device Driver)
0xF78C8000 C:\WINDOWS\System32\Drivers\Npfs.SYS 32768 bytes (Microsoft Corporation, NPFS Driver)
0xF7990000 C:\WINDOWS\system32\DRIVERS\usbehci.sys 32768 bytes (Microsoft Corporation, EHCI eUSB Miniport Driver)
0xF79A8000 C:\WINDOWS\system32\DRIVERS\fdc.sys 28672 bytes (Microsoft Corporation, Floppy Disk Controller Driver)
0xF7A00000 C:\WINDOWS\system32\DRIVERS\HIDPARSE.SYS 28672 bytes (Microsoft Corporation, Hid Parsing Library)
0xF7968000 C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\mbr.sys 28672 bytes
0xF7888000 C:\WINDOWS\system32\DRIVERS\PCIIDEX.SYS 28672 bytes (Microsoft Corporation, PCI IDE Bus Driver Extension)
0xF79D0000 C:\WINDOWS\system32\DRIVERS\RimSerial.sys 28672 bytes (Research in Motion Ltd, RIM Virtual Serial Driver)
0xF78E8000 C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS 28672 bytes (Microsoft Corporation, USB Mass Storage Class Driver)
0xF79A0000 C:\WINDOWS\system32\DRIVERS\kbdclass.sys 24576 bytes (Microsoft Corporation, Keyboard Class Driver)
0xF7998000 C:\WINDOWS\system32\DRIVERS\mouclass.sys 24576 bytes (Microsoft Corporation, Mouse Class Driver)
0xF7910000 c:\Documents and Settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{B78C1B29-73D0-41AB-9030-B2CBDE6F6748}\MpKsl04aadd9d.sys 24576 bytes (Microsoft Corporation, KSLDriver)
0xF7A08000 C:\WINDOWS\System32\Drivers\TDTCP.SYS 24576 bytes (Microsoft Corporation, TCP Transport Driver)
0xF7988000 C:\WINDOWS\system32\DRIVERS\usbuhci.sys 24576 bytes (Microsoft Corporation, UHCI USB Miniport Driver)
0xF7A10000 C:\WINDOWS\System32\drivers\vga.sys 24576 bytes (Microsoft Corporation, VGA/Super VGA Video Driver)
0xF78A0000 C:\WINDOWS\System32\Drivers\Msfs.SYS 20480 bytes (Microsoft Corporation, Mailslot driver)
0xF7890000 PartMgr.sys 20480 bytes (Microsoft Corporation, Partition Manager)
0xF79C0000 C:\WINDOWS\system32\DRIVERS\ptilink.sys 20480 bytes (Parallel Technologies, Inc., Parallel Technologies DirectParallel IO Library)
0xF79C8000 C:\WINDOWS\system32\DRIVERS\raspti.sys 20480 bytes (Microsoft Corporation, PTI DirectParallel® mini-port/call-manager driver)
0xF79B8000 C:\WINDOWS\system32\DRIVERS\TDI.SYS 20480 bytes (Microsoft Corporation, TDI Wrapper)
0xF7900000 C:\WINDOWS\System32\watchdog.sys 20480 bytes (Microsoft Corporation, Watchdog Driver)
0xA902D000 C:\WINDOWS\system32\DRIVERS\asyncmac.sys 16384 bytes (Microsoft Corporation, MS Remote Access serial network driver)
0xAA716000 C:\WINDOWS\system32\DRIVERS\kbdhid.sys 16384 bytes (Microsoft Corporation, HID Mouse Filter Driver)
0xF7ABC000 C:\WINDOWS\system32\DRIVERS\mssmbios.sys 16384 bytes (Microsoft Corporation, System Management BIOS Driver)
0xA9C2F000 C:\WINDOWS\system32\DRIVERS\ndisuio.sys 16384 bytes (Microsoft Corporation, NDIS User mode I/O Driver)
0xF7297000 C:\WINDOWS\system32\DRIVERS\serenum.sys 16384 bytes (Microsoft Corporation, Serial Port Enumerator)
0xF7A18000 C:\WINDOWS\system32\BOOTVID.dll 12288 bytes (Microsoft Corporation, VGA Boot Driver)
0xF7AE4000 C:\WINDOWS\System32\drivers\Dxapi.sys 12288 bytes (Microsoft Corporation, DirectX API Driver)
0xF72A3000 C:\WINDOWS\system32\DRIVERS\hidusb.sys 12288 bytes (Microsoft Corporation, USB Miniport Driver for Input Devices)
0xF728B000 C:\WINDOWS\system32\DRIVERS\ndistapi.sys 12288 bytes (Microsoft Corporation, NDIS 3.0 connection wrapper driver)
0xF729B000 C:\WINDOWS\system32\DRIVERS\rasacd.sys 12288 bytes (Microsoft Corporation, RAS Automatic Connection Driver)
0xF728F000 C:\WINDOWS\system32\DRIVERS\wmiacpi.sys 12288 bytes (Microsoft Corporation, Windows Management Interface for ACPI)
0xF7B92000 C:\WINDOWS\System32\Drivers\Beep.SYS 8192 bytes (Microsoft Corporation, BEEP Driver)
0xF7B0C000 dmload.sys 8192 bytes (Microsoft Corp., Veritas Software., NT Disk Manager Startup Driver)
0xF7BAE000 C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS 8192 bytes
0xF7B90000 C:\WINDOWS\System32\Drivers\Fs_Rec.SYS 8192 bytes (Microsoft Corporation, File System Recognizer Driver)
0xF7B08000 C:\WINDOWS\system32\KDCOM.DLL 8192 bytes (Microsoft Corporation, Kernel Debugger HW Extension DLL)
0xF7B94000 C:\WINDOWS\System32\Drivers\mnmdd.SYS 8192 bytes (Microsoft Corporation, Frame buffer simulator)
0xF7B96000 C:\WINDOWS\System32\DRIVERS\RDPCDD.sys 8192 bytes (Microsoft Corporation, RDP Miniport)
0xF7B44000 C:\WINDOWS\System32\Drivers\RootMdm.sys 8192 bytes (Microsoft Corporation, Legacy Non-Pnp Modem Device Driver)
0xF7B42000 C:\WINDOWS\system32\DRIVERS\serscan.sys 8192 bytes (Microsoft Corporation, Serial Imaging Device Driver)
0xF7B46000 C:\WINDOWS\system32\DRIVERS\swenum.sys 8192 bytes (Microsoft Corporation, Plug and Play Software Device Enumerator)
0xF7B4C000 C:\WINDOWS\system32\DRIVERS\USBD.SYS 8192 bytes (Microsoft Corporation, Universal Serial Bus Driver)
0xF7B0A000 C:\WINDOWS\system32\DRIVERS\WMILIB.SYS 8192 bytes (Microsoft Corporation, WMILIB WMI support library Dll)
0xF7D19000 C:\WINDOWS\system32\DRIVERS\audstub.sys 4096 bytes (Microsoft Corporation, AudStub Driver)
0xF7CD2000 C:\WINDOWS\System32\drivers\dxgthk.sys 4096 bytes (Microsoft Corporation, DirectX Graphics Driver Thunk)
0xF7BE2000 C:\WINDOWS\System32\Drivers\Null.SYS 4096 bytes (Microsoft Corporation, NULL Driver)
0xF7BD0000 pciide.sys 4096 bytes (Microsoft Corporation, Generic PCI IDE Bus Driver)
==============================================
>Stealth
==============================================
0xF7628000 WARNING: Virus alike driver modification [VolSnap.sys], 53248 bytes
WARNING: File locked for read access [C:\WINDOWS\system32\drivers\volsnap.sys]

#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
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  • Local time:03:41 AM

Posted 18 May 2011 - 06:26 PM

Hello

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 thor master

thor master
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  • Local time:01:41 AM

Posted 18 May 2011 - 10:22 PM

I wanted to ask before I do the next step you recommend .....

Microsoft Security Essentials has detected the following Virus Alureon.K

Items:
driver:VolSnap
file:C:\WINDOWS\system32\drivers\volsnap.sys


It says it has disinfected it and needs to reboot to complete the process.

Do you want me to proceed with doing that?

#6 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
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  •  
  • Gender:Male
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  • Local time:03:41 AM

Posted 19 May 2011 - 12:09 AM

go ahead and do it and then run combofix


gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 thor master

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Posted 19 May 2011 - 09:54 AM

Combo log...........
ComboFix 11-05-18.04 - Administrator 05/19/2011 9:38.1.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1015.580 [GMT -5:00]
Running from: c:\combofix\ComboFix.exe
AV: Microsoft Security Essentials *Disabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
D:\Autorun.inf
.
c:\windows\system32\grpconv.exe was missing
Restored copy from - c:\windows\ServicePackFiles\i386\grpconv.exe
.
.
((((((((((((((((((((((((( Files Created from 2011-04-19 to 2011-05-19 )))))))))))))))))))))))))))))))
.
.
2011-05-19 14:43 . 2008-04-14 00:12 39424 ----a-w- c:\windows\system32\grpconv.exe
2011-05-19 14:43 . 2008-04-14 00:12 39424 ----a-w- c:\windows\system32\dllcache\grpconv.exe
2011-05-19 06:56 . 2011-05-09 20:46 6962000 ----a-w- c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{2709C73E-E2F8-49A6-9D89-3DF220753C7E}\mpengine.dll
2011-05-11 07:22 . 2011-04-11 05:04 7071056 ----a-w- c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2011-05-10 13:33 . 2011-05-10 13:33 -------- d-sh--w- c:\documents and settings\Administrator\IECompatCache
2011-05-10 04:37 . 2010-10-19 20:51 222080 ------w- c:\windows\system32\MpSigStub.exe
2011-05-10 04:34 . 2011-05-10 04:35 -------- d-----w- c:\program files\Microsoft Security Client
2011-05-09 22:34 . 2011-05-09 22:34 -------- d-----w- c:\documents and settings\Administrator\Application Data\Malwarebytes
2011-05-09 22:34 . 2010-12-20 23:09 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-05-09 22:34 . 2011-05-09 22:34 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2011-05-09 22:34 . 2011-05-10 03:06 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-04-20 13:52 . 2011-04-20 13:52 -------- d-----w- c:\documents and settings\Administrator\Application Data\Sony Corporation
2011-04-20 13:44 . 2007-07-19 23:14 3727720 ----a-w- c:\windows\system32\d3dx9_35.dll
2011-04-20 13:43 . 2011-04-20 13:43 -------- d-----w- c:\windows\Logs
2011-04-20 13:42 . 2011-04-20 13:42 -------- d-----w- c:\program files\Sony
2011-04-20 13:42 . 2011-04-20 13:42 -------- d-----w- c:\documents and settings\All Users\Application Data\Sony Corporation
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-05-10 18:54 . 2009-08-18 17:30 564632 ----a-w- c:\documents and settings\All Users\Application Data\Microsoft\IdentityCRL\production\wlidui.dll
2011-05-10 18:54 . 2009-08-18 17:24 18328 ----a-w- c:\documents and settings\All Users\Application Data\Microsoft\IdentityCRL\production\ppcrlconfig600.dll
2011-04-12 17:35 . 2011-04-12 17:34 4049672 ----a-w- c:\documents and settings\All Users\Application Data\Microsoft\BingBar\BBSvc\7.0.614.0oemBingBarSetup-Partner.EXE
2011-03-07 05:33 . 2006-02-28 02:00 692736 ----a-w- c:\windows\system32\inetcomm.dll
2011-03-04 06:37 . 2006-02-28 02:00 420864 ----a-w- c:\windows\system32\vbscript.dll
2011-03-03 13:21 . 2006-02-28 02:00 1857920 ----a-w- c:\windows\system32\win32k.sys
2011-02-22 23:06 . 2006-02-28 02:00 916480 ----a-w- c:\windows\system32\wininet.dll
2011-02-22 23:06 . 2006-02-28 02:00 43520 ----a-w- c:\windows\system32\licmgr10.dll
2011-02-22 23:06 . 2006-02-28 02:00 1469440 ------w- c:\windows\system32\inetcpl.cpl
2011-02-22 11:41 . 2006-02-28 02:00 385024 ----a-w- c:\windows\system32\html.iec
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-04-08 68856]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2006-07-21 98304]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2006-07-21 86016]
"Persistence"="c:\windows\system32\igfxpers.exe" [2006-07-21 81920]
"High Definition Audio Property Page Shortcut"="HDAShCut.exe" [2005-01-08 61952]
"SetRefresh"="c:\program files\Compaq\SetRefresh\SetRefresh.exe" [2003-11-20 525824]
"Recguard"="c:\windows\Sminst\Recguard.exe" [2006-05-12 1138688]
"Scheduler"="c:\windows\SMINST\Scheduler.exe" [2006-04-24 888832]
"RoxWatchTray"="c:\program files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe" [2008-03-06 236016]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-12-22 35760]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-09-21 932288]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2010-03-12 49208]
"PMBVolumeWatcher"="c:\program files\Sony\PMB\PMBVolumeWatcher.exe" [2010-03-24 599328]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2010-11-30 997408]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2006-2-19 288472]
HP Image Zone Fast Start.lnk - c:\program files\HP\Digital Imaging\bin\hpqthb08.exe [2004-11-4 53248]
Program Neighborhood Agent.lnk - c:\windows\Installer\{B2AE44CB-2AAB-4C08-A54B-D264BD604DA8}\Icon80951CEC.exe.20FBBF0A_A7E5_4BDE_9798_9811C3D135AC.exe [2007-5-24 12390]
QuickBooks Update Agent.lnk - c:\program files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe [2009-9-16 972064]
Vembu Home Console.lnk - c:\program files\Vembu Home\VembuHomeStartup.bat [2010-2-16 41]
Walgreens PictureMover.lnk - c:\program files\Walgreens PictureMover\Bin\PictureMover.exe [2010-5-4 1024056]
WinZip Quick Pick.lnk - c:\program files\WinZip\WZQKPICK.EXE [2007-3-29 118784]
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RTHDCPL]
2006-07-04 15:26 16250880 ----a-w- c:\windows\RTHDCPL.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\WINDOWS\\SMINST\\Scheduler.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Intuit\\QuickBooks 2007\\QBDBMgrN.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqscnvw.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqcopy.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpfccopy.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqDIA.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqnrs08.exe"=
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"3389:TCP"= 3389:TCP:@xpsp2res.dll,-22009
.
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\NAV\1107000.00C\symds.sys [5/20/2010 9:29 PM 328752]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NAV\1107000.00C\symefa.sys [5/20/2010 9:29 PM 173104]
R1 BHDrvx86;BHDrvx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_17.0.0.136\Definitions\BASHDefs\20100429.001\BHDrvx86.sys [4/29/2010 12:44 PM 537136]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\NAV\1107000.00C\cchpx86.sys [5/20/2010 9:29 PM 501888]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\NAV\1107000.00C\ironx86.sys [5/20/2010 9:29 PM 116784]
R2 PMBDeviceInfoProvider;PMBDeviceInfoProvider;c:\program files\Sony\PMB\PMBDeviceInfoProvider.exe [10/24/2009 3:18 AM 360224]
R2 VembuHome_WebServer;VembuHome_WebServer;c:\program files\Vembu Home\apache\Apache.exe -k runservice --> c:\program files\Vembu Home\apache\Apache.exe -k runservice [?]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [6/1/2010 12:46 PM 102448]
R3 IDSxpx86;IDSxpx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_17.0.0.136\Definitions\IPSDefs\20100520.001\IDSXpx86.sys [10/28/2009 5:37 PM 329592]
S1 bisruvxb;bisruvxb;\??\c:\windows\system32\drivers\bisruvxb.sys --> c:\windows\system32\drivers\bisruvxb.sys [?]
S1 ezsrqdoq;ezsrqdoq;\??\c:\windows\system32\drivers\ezsrqdoq.sys --> c:\windows\system32\drivers\ezsrqdoq.sys [?]
S1 qivmiafc;qivmiafc;\??\c:\windows\system32\drivers\qivmiafc.sys --> c:\windows\system32\drivers\qivmiafc.sys [?]
S1 ybpmwnnd;ybpmwnnd;\??\c:\windows\system32\drivers\ybpmwnnd.sys --> c:\windows\system32\drivers\ybpmwnnd.sys [?]
S2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [1/29/2010 9:29 AM 135664]
S2 NAV;Norton AntiVirus;c:\program files\Norton AntiVirus\Engine\17.7.0.12\ccsvchst.exe [5/20/2010 9:29 PM 126392]
S2 QuickBooksDB17;QuickBooksDB17;c:\progra~1\Intuit\QUICKB~1\QBDBMgrN.exe -hvQuickBooksDB17 --> c:\progra~1\Intuit\QUICKB~1\QBDBMgrN.exe -hvQuickBooksDB17 [?]
S2 VembuHome_BackupAgent;VembuHome_BackupAgent;c:\program files\Vembu Home\bin\VembuHome_BackupAgent.exe [2/16/2010 4:09 PM 17481728]
S3 BBSvc;Bing Bar Update Service;c:\program files\Microsoft\BingBar\BBSvc.EXE [3/15/2011 10:27 PM 183560]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\Google\Update\GoogleUpdate.exe [1/29/2010 9:29 AM 135664]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
.
Contents of the 'Scheduled Tasks' folder
.
2011-05-11 c:\windows\Tasks\At1.job
- c:\program files\HP\HP Officejet Pro 8500 A910\Bin\HPCustPartic.exe [2010-06-14 22:07]
.
2011-05-19 c:\windows\Tasks\At2.job
- c:\program files\HP\HP Officejet Pro 8500 A910\Bin\HPCustPartic.exe [2010-06-14 22:07]
.
2011-05-10 c:\windows\Tasks\At3.job
- c:\program files\HP\HP Officejet Pro 8500 A910\Bin\HPCustPartic.exe [2010-06-14 22:07]
.
2011-05-10 c:\windows\Tasks\At4.job
- c:\program files\HP\HP Officejet Pro 8500 A910\Bin\HPCustPartic.exe [2010-06-14 22:07]
.
2011-05-19 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-01-29 14:29]
.
2011-05-19 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-01-29 14:29]
.
2011-05-19 c:\windows\Tasks\MP Scheduled Scan.job
- c:\program files\Microsoft Security Client\Antimalware\MpCmdRun.exe [2010-11-11 17:26]
.
.
------- Supplementary Scan -------
.
uInternet Connection Wizard,ShellNext = hxxp://www.hp.com/
IE: &ieSpell Options - c:\program files\ieSpell\iespell.dll/SPELLOPTION.HTM
IE: Check &Spelling - c:\program files\ieSpell\iespell.dll/SPELLCHECK.HTM
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_D1E1F7ED622A0E5D.dll/cmsidewiki.html
Trusted Zone: servpronet.com
FF - ProfilePath - c:\documents and settings\Administrator\Application Data\Mozilla\Firefox\Profiles\os4ii8oe.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.bing.com/search?FORM=IP2TDF&PC=IP2TDF&q=
FF - prefs.js: browser.startup.homepage - hxxp://shaffercomm.com/
FF - prefs.js: keyword.URL - hxxp://www.bing.com/search?FORM=IP2TDF&PC=IP2TDF&q=
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
FF - Ext: Norton IPS: {BBDA0591-3099-440a-AA10-41764D9DB4DB} - c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_17.0.0.136\IPSFFPlgn
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
.
- - - - ORPHANS REMOVED - - - -
.
HKCU-Run-updateMgr - c:\program files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe
Notify-NavLogon - (no file)
AddRemove-NAV - c:\program files\NortonInstaller\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV\2454B0AB\17.6.0.32\InstStub.exe
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-05-19 09:44
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\NAV]
"ImagePath"="\"c:\program files\Norton AntiVirus\Engine\17.7.0.12\ccSvcHst.exe\" /s \"NAV\" /m \"c:\program files\Norton AntiVirus\Engine\17.7.0.12\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\S-1-5-21-200144014-3686344105-3444703655-500\Software\Microsoft\Internet Explorer\User Preferences]
@Denied: (2) (Administrator)
"88D7D0879DAB32E14DE5B3A805A34F98AFF34F5977"=hex:01,00,00,00,d0,8c,9d,df,01,15,
d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,1d,d4,da,a8,26,a7,96,4a,8a,54,c7,\
"2D53CFFC5C1A3DD2E97B7979AC2A92BD59BC839E81"=hex:01,00,00,00,d0,8c,9d,df,01,15,
d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,1d,d4,da,a8,26,a7,96,4a,8a,54,c7,\
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10k_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10k_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
Completion time: 2011-05-19 09:46:09
ComboFix-quarantined-files.txt 2011-05-19 14:46
.
Pre-Run: 47,075,430,400 bytes free
Post-Run: 48,307,515,392 bytes free
.
WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
UnsupportedDebug="do not select this" /debug
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect
.
- - End Of File - - BBBD994058255668ECA3C3B5276607EF

#8 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:03:41 AM

Posted 19 May 2011 - 11:53 AM

Greetings

Good That cleaned up some bad guys but I see some other stuff that we need to go after, so I want you to run this custom script for me.

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

Driver::
bisruvxb
ezsrqdoq
qivmiafc
ybpmwnnd

AtJob::


Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe
Posted Image
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

"information and logs"

  • In your next post I need the following

  • report from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now after running the script?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#9 thor master

thor master
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:01:41 AM

Posted 19 May 2011 - 02:19 PM

overall it appear to be much better....no redirect issue now and haven't seen the random audio playing anymore!!!

here is the results from the combofix.........

ComboFix 11-05-18.04 - Administrator 05/19/2011 12:00:52.2.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1015.484 [GMT -5:00]
Running from: c:\documents and settings\Administrator\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Administrator\Desktop\CFScript.txt
AV: Microsoft Security Essentials *Disabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\windows\Tasks\At1.job
c:\windows\Tasks\At2.job
c:\windows\Tasks\At3.job
c:\windows\Tasks\At4.job
.
.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
-------\Service_bisruvxb
-------\Service_ezsrqdoq
-------\Service_qivmiafc
-------\Service_ybpmwnnd
.
.
((((((((((((((((((((((((( Files Created from 2011-04-19 to 2011-05-19 )))))))))))))))))))))))))))))))
.
.
2011-05-19 17:58 . 2011-05-19 17:58 63115 ----a-w- c:\documents and settings\All Users\Application Data\Microsoft\IdentityCRL\production\temp\wlidui_WLIDSVC\USERTILE.JS
2011-05-19 17:58 . 2011-05-19 17:58 6429 ----a-w- c:\documents and settings\All Users\Application Data\Microsoft\IdentityCRL\production\temp\wlidui_WLIDSVC\UICORE.JS
2011-05-19 17:58 . 2011-05-19 17:58 4599 ----a-w- c:\documents and settings\All Users\Application Data\Microsoft\IdentityCRL\production\temp\wlidui_WLIDSVC\UIRESOURCE.JS
2011-05-19 17:58 . 2011-05-19 17:58 9310 ----a-w- c:\documents and settings\All Users\Application Data\Microsoft\IdentityCRL\production\temp\wlidui_WLIDSVC\TEXTBOX.JS
2011-05-19 17:58 . 2011-05-19 17:58 8646 ----a-w- c:\documents and settings\All Users\Application Data\Microsoft\IdentityCRL\production\temp\wlidui_WLIDSVC\TILEBOX.JS
2011-05-19 14:43 . 2008-04-14 00:12 39424 ----a-w- c:\windows\system32\grpconv.exe
2011-05-19 14:43 . 2008-04-14 00:12 39424 ----a-w- c:\windows\system32\dllcache\grpconv.exe
2011-05-19 06:56 . 2011-05-09 20:46 6962000 ----a-w- c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{2709C73E-E2F8-49A6-9D89-3DF220753C7E}\mpengine.dll
2011-05-11 07:22 . 2011-04-11 05:04 7071056 ----a-w- c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2011-05-10 13:33 . 2011-05-10 13:33 -------- d-sh--w- c:\documents and settings\Administrator\IECompatCache
2011-05-10 04:37 . 2010-10-19 20:51 222080 ------w- c:\windows\system32\MpSigStub.exe
2011-05-10 04:34 . 2011-05-10 04:35 -------- d-----w- c:\program files\Microsoft Security Client
2011-05-09 22:34 . 2011-05-09 22:34 -------- d-----w- c:\documents and settings\Administrator\Application Data\Malwarebytes
2011-05-09 22:34 . 2010-12-20 23:09 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-05-09 22:34 . 2011-05-09 22:34 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2011-05-09 22:34 . 2011-05-10 03:06 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-04-20 13:52 . 2011-04-20 13:52 -------- d-----w- c:\documents and settings\Administrator\Application Data\Sony Corporation
2011-04-20 13:44 . 2007-07-19 23:14 3727720 ----a-w- c:\windows\system32\d3dx9_35.dll
2011-04-20 13:43 . 2011-04-20 13:43 -------- d-----w- c:\windows\Logs
2011-04-20 13:42 . 2011-04-20 13:42 -------- d-----w- c:\program files\Sony
2011-04-20 13:42 . 2011-04-20 13:42 -------- d-----w- c:\documents and settings\All Users\Application Data\Sony Corporation
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-05-10 18:54 . 2009-08-18 17:30 564632 ----a-w- c:\documents and settings\All Users\Application Data\Microsoft\IdentityCRL\production\wlidui.dll
2011-05-10 18:54 . 2009-08-18 17:24 18328 ----a-w- c:\documents and settings\All Users\Application Data\Microsoft\IdentityCRL\production\ppcrlconfig600.dll
2011-04-12 17:35 . 2011-04-12 17:34 4049672 ----a-w- c:\documents and settings\All Users\Application Data\Microsoft\BingBar\BBSvc\7.0.614.0oemBingBarSetup-Partner.EXE
2011-03-07 05:33 . 2006-02-28 02:00 692736 ----a-w- c:\windows\system32\inetcomm.dll
2011-03-04 06:37 . 2006-02-28 02:00 420864 ----a-w- c:\windows\system32\vbscript.dll
2011-03-03 13:21 . 2006-02-28 02:00 1857920 ----a-w- c:\windows\system32\win32k.sys
2011-02-22 23:06 . 2006-02-28 02:00 916480 ----a-w- c:\windows\system32\wininet.dll
2011-02-22 23:06 . 2006-02-28 02:00 43520 ----a-w- c:\windows\system32\licmgr10.dll
2011-02-22 23:06 . 2006-02-28 02:00 1469440 ------w- c:\windows\system32\inetcpl.cpl
2011-02-22 11:41 . 2006-02-28 02:00 385024 ----a-w- c:\windows\system32\html.iec
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-04-08 68856]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2006-07-21 98304]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2006-07-21 86016]
"Persistence"="c:\windows\system32\igfxpers.exe" [2006-07-21 81920]
"High Definition Audio Property Page Shortcut"="HDAShCut.exe" [2005-01-08 61952]
"SetRefresh"="c:\program files\Compaq\SetRefresh\SetRefresh.exe" [2003-11-20 525824]
"Recguard"="c:\windows\Sminst\Recguard.exe" [2006-05-12 1138688]
"Scheduler"="c:\windows\SMINST\Scheduler.exe" [2006-04-24 888832]
"RoxWatchTray"="c:\program files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe" [2008-03-06 236016]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-12-22 35760]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-09-21 932288]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2010-03-12 49208]
"PMBVolumeWatcher"="c:\program files\Sony\PMB\PMBVolumeWatcher.exe" [2010-03-24 599328]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2010-11-30 997408]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2006-2-19 288472]
HP Image Zone Fast Start.lnk - c:\program files\HP\Digital Imaging\bin\hpqthb08.exe [2004-11-4 53248]
Program Neighborhood Agent.lnk - c:\windows\Installer\{B2AE44CB-2AAB-4C08-A54B-D264BD604DA8}\Icon80951CEC.exe.20FBBF0A_A7E5_4BDE_9798_9811C3D135AC.exe [2007-5-24 12390]
QuickBooks Update Agent.lnk - c:\program files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe [2009-9-16 972064]
Vembu Home Console.lnk - c:\program files\Vembu Home\VembuHomeStartup.bat [2010-2-16 41]
Walgreens PictureMover.lnk - c:\program files\Walgreens PictureMover\Bin\PictureMover.exe [2010-5-4 1024056]
WinZip Quick Pick.lnk - c:\program files\WinZip\WZQKPICK.EXE [2007-3-29 118784]
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RTHDCPL]
2006-07-04 15:26 16250880 ----a-w- c:\windows\RTHDCPL.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\WINDOWS\\SMINST\\Scheduler.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Intuit\\QuickBooks 2007\\QBDBMgrN.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqscnvw.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqcopy.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpfccopy.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqDIA.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqnrs08.exe"=
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"3389:TCP"= 3389:TCP:@xpsp2res.dll,-22009
.
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\NAV\1107000.00C\symds.sys [5/20/2010 9:29 PM 328752]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NAV\1107000.00C\symefa.sys [5/20/2010 9:29 PM 173104]
R1 BHDrvx86;BHDrvx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_17.0.0.136\Definitions\BASHDefs\20100429.001\BHDrvx86.sys [4/29/2010 12:44 PM 537136]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\NAV\1107000.00C\cchpx86.sys [5/20/2010 9:29 PM 501888]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\NAV\1107000.00C\ironx86.sys [5/20/2010 9:29 PM 116784]
R2 PMBDeviceInfoProvider;PMBDeviceInfoProvider;c:\program files\Sony\PMB\PMBDeviceInfoProvider.exe [10/24/2009 3:18 AM 360224]
R2 QuickBooksDB17;QuickBooksDB17;c:\progra~1\Intuit\QUICKB~1\QBDBMgrN.exe -hvQuickBooksDB17 --> c:\progra~1\Intuit\QUICKB~1\QBDBMgrN.exe -hvQuickBooksDB17 [?]
R2 VembuHome_BackupAgent;VembuHome_BackupAgent;c:\program files\Vembu Home\bin\VembuHome_BackupAgent.exe [2/16/2010 4:09 PM 17481728]
R2 VembuHome_WebServer;VembuHome_WebServer;c:\program files\Vembu Home\apache\Apache.exe -k runservice --> c:\program files\Vembu Home\apache\Apache.exe -k runservice [?]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [6/1/2010 12:46 PM 102448]
R3 IDSxpx86;IDSxpx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_17.0.0.136\Definitions\IPSDefs\20100520.001\IDSXpx86.sys [10/28/2009 5:37 PM 329592]
S2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [1/29/2010 9:29 AM 135664]
S2 NAV;Norton AntiVirus;c:\program files\Norton AntiVirus\Engine\17.7.0.12\ccsvchst.exe [5/20/2010 9:29 PM 126392]
S3 BBSvc;Bing Bar Update Service;c:\program files\Microsoft\BingBar\BBSvc.EXE [3/15/2011 10:27 PM 183560]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\Google\Update\GoogleUpdate.exe [1/29/2010 9:29 AM 135664]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
.
Contents of the 'Scheduled Tasks' folder
.
2011-05-19 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-01-29 14:29]
.
2011-05-19 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-01-29 14:29]
.
2011-05-19 c:\windows\Tasks\MP Scheduled Scan.job
- c:\program files\Microsoft Security Client\Antimalware\MpCmdRun.exe [2010-11-11 17:26]
.
.
------- Supplementary Scan -------
.
uInternet Connection Wizard,ShellNext = hxxp://www.hp.com/
IE: &ieSpell Options - c:\program files\ieSpell\iespell.dll/SPELLOPTION.HTM
IE: Check &Spelling - c:\program files\ieSpell\iespell.dll/SPELLCHECK.HTM
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_D1E1F7ED622A0E5D.dll/cmsidewiki.html
Trusted Zone: servpronet.com
FF - ProfilePath - c:\documents and settings\Administrator\Application Data\Mozilla\Firefox\Profiles\os4ii8oe.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.bing.com/search?FORM=IP2TDF&PC=IP2TDF&q=
FF - prefs.js: browser.startup.homepage - hxxp://shaffercomm.com/
FF - prefs.js: keyword.URL - hxxp://www.bing.com/search?FORM=IP2TDF&PC=IP2TDF&q=
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
FF - Ext: Norton IPS: {BBDA0591-3099-440a-AA10-41764D9DB4DB} - c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_17.0.0.136\IPSFFPlgn
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-05-19 12:57
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\NAV]
"ImagePath"="\"c:\program files\Norton AntiVirus\Engine\17.7.0.12\ccSvcHst.exe\" /s \"NAV\" /m \"c:\program files\Norton AntiVirus\Engine\17.7.0.12\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\S-1-5-21-200144014-3686344105-3444703655-500\Software\Microsoft\Internet Explorer\User Preferences]
@Denied: (2) (Administrator)
"88D7D0879DAB32E14DE5B3A805A34F98AFF34F5977"=hex:01,00,00,00,d0,8c,9d,df,01,15,
d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,1d,d4,da,a8,26,a7,96,4a,8a,54,c7,\
"2D53CFFC5C1A3DD2E97B7979AC2A92BD59BC839E81"=hex:01,00,00,00,d0,8c,9d,df,01,15,
d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,1d,d4,da,a8,26,a7,96,4a,8a,54,c7,\
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10k_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10k_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'explorer.exe'(2208)
c:\windows\system32\WININET.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Microsoft Security Client\Antimalware\MsMpEng.exe
c:\program files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
c:\program files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
c:\progra~1\Intuit\QUICKB~1\QBDBMgrN.exe
c:\program files\Citrix\ICA Client\pnagent.exe
c:\program files\HP\Digital Imaging\bin\hpqgalry.exe
c:\program files\Vembu Home\FlexUI\VembuHome.exe
c:\program files\Microsoft\BingBar\SeaPort.EXE
c:\program files\Vembu Home\apache\Apache.exe
c:\program files\RealVNC\VNC4\WinVNC4.exe
c:\program files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
c:\program files\HP\Digital Imaging\bin\hpqnrs08.exe
c:\program files\Vembu Home\apache\Apache.exe
c:\windows\system32\wscntfy.exe
c:\program files\HP\Digital Imaging\bin\hpqSTE08.exe
c:\program files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
.
**************************************************************************
.
Completion time: 2011-05-19 13:05:12 - machine was rebooted
ComboFix-quarantined-files.txt 2011-05-19 18:05
ComboFix2.txt 2011-05-19 14:46
.
Pre-Run: 48,315,707,392 bytes free
Post-Run: 48,180,580,352 bytes free
.
- - End Of File - - F49577CDBB21CB0216A658A842A6C92E

#10 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:03:41 AM

Posted 19 May 2011 - 02:38 PM

These logs are looking alot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

1. click on start
2. then go to settings
3. after that you need control panel
4. look for the icon add/remove programs
click on the following programs

Adobe Reader 9.3
J2SE Runtime Environment 5.0 Update 6


and click on remove

Update Adobe Reader

Recently there have been vunerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

Note: When installing FoxitReader, be carefull not to install anything to do with AskBar.
[/list]
Install Java:

Please go here to install Java

  • click on the Free Java Download Button
  • click on Agree and start Free download
  • click on Run
  • click on run again
  • click on install
  • when install is complete click on close


Clear your Java Cache

  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
      Applications and Applets
      Trace and Log Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Window
  • Click OK to leave the Java Control Panel.

TFC(Temp File Cleaner):

  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

  • I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
  • If you accidently close it, the log file is saved here and will be named like this:
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#11 thor master

thor master
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:01:41 AM

Posted 19 May 2011 - 05:02 PM

no problems, everything still seems to be good.

mbam log....................
Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 6619

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

5/19/2011 4:29:30 PM
mbam-log-2011-05-19 (16-29-30).txt

Scan type: Quick scan
Objects scanned: 178053
Time elapsed: 3 minute(s), 26 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


hijack log.........................
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 4:58:36 PM, on 5/19/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sony\PMB\PMBDeviceInfoProvider.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\SMINST\Scheduler.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Sony\PMB\PMBVolumeWatcher.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Citrix\ICA Client\pnagent.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\Vembu Home\FlexUI\VembuHome.exe
C:\Program Files\Walgreens PictureMover\Bin\PictureMover.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HP\Digital Imaging\bin\hpqnrs08.exe
C:\Program Files\Microsoft\BingBar\SeaPort.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Vembu Home\bin\VembuHome_BackupAgent.exe
C:\Program Files\Vembu Home\apache\Apache.exe
C:\Program Files\RealVNC\VNC4\WinVNC4.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Vembu Home\apache\Apache.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Microsoft\BingBar\BingBar.exe
C:\Program Files\Microsoft\BingBar\BingApp.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.hp.com/
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton AntiVirus\Engine\17.6.0.32\IPSBHO.DLL (file missing)
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.7.6406.1642\swg.dll
O2 - BHO: Bing Bar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files\Microsoft\BingBar\BingExt.dll" (file missing)
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files\Microsoft\BingBar\BingExt.dll" (file missing)
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [SetRefresh] C:\Program Files\Compaq\SetRefresh\SetRefresh.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\Sminst\Recguard.exe
O4 - HKLM\..\Run: [Scheduler] C:\WINDOWS\SMINST\Scheduler.exe
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [PMBVolumeWatcher] C:\Program Files\Sony\PMB\PMBVolumeWatcher.exe
O4 - HKLM\..\Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 10.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Program Neighborhood Agent.lnk = ?
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O4 - Global Startup: Vembu Home Console.lnk = C:\Program Files\Vembu Home\VembuHomeStartup.bat
O4 - Global Startup: Walgreens PictureMover.lnk = C:\Program Files\Walgreens PictureMover\Bin\PictureMover.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &ieSpell Options - res://C:\Program Files\ieSpell\iespell.dll/SPELLOPTION.HTM
O8 - Extra context menu item: Check &Spelling - res://C:\Program Files\ieSpell\iespell.dll/SPELLCHECK.HTM
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_6CE5017F567343CA.dll/cmsidewiki.html
O9 - Extra button: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra 'Tools' menuitem: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra button: (no name) - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra 'Tools' menuitem: ieSpell Options - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: *.servpronet.com
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1175178816839
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1175178897167
O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - c:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Norton AntiVirus (NAV) - Symantec Corporation - C:\Program Files\Norton AntiVirus\Engine\17.7.0.12\ccSvcHst.exe
O23 - Service: PC Angel (PCA) - SoftThinks - C:\WINDOWS\SMINST\PCAngel.exe
O23 - Service: PMBDeviceInfoProvider - Sony Corporation - C:\Program Files\Sony\PMB\PMBDeviceInfoProvider.exe
O23 - Service: QuickBooks Database Manager Service (QBCFMonitorService) - Intuit - C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: QuickBooksDB17 - iAnywhere Solutions, Inc. - C:\PROGRA~1\Intuit\QUICKB~1\QBDBMgrN.exe
O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe
O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: VembuHome_BackupAgent - Unknown owner - C:\Program Files\Vembu Home\bin\VembuHome_BackupAgent.exe
O23 - Service: VembuHome_WebServer - Apache Software Foundation - C:\Program Files\Vembu Home\apache\Apache.exe
O23 - Service: VNC Server Version 4 (WinVNC4) - RealVNC Ltd. - C:\Program Files\RealVNC\VNC4\WinVNC4.exe

--
End of file - 11343 bytes

#12 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 19 May 2011 - 06:26 PM

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded startup entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
      O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
      O4 - HKLM\..\Run: [SetRefresh] C:\Program Files\Compaq\SetRefresh\SetRefresh.exe
      O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
      O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
      O4 - HKLM\..\Run: [PMBVolumeWatcher] C:\Program Files\Sony\PMB\PMBVolumeWatcher.exe
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
      O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 10.0\Reader\Reader_sl.exe"
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
      O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
      O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
      O4 - Global Startup: Program Neighborhood Agent.lnk = ?
      O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
      O4 - Global Startup: Vembu Home Console.lnk = C:\Program Files\Vembu Home\VembuHomeStartup.bat
      O4 - Global Startup: Walgreens PictureMover.lnk = C:\Program Files\Walgreens PictureMover\Bin\PictureMover.exe
      O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

    NOTE**You can research each of those lines >here< and see if you want to keep them or not
    just copy the name between the brakets and paste into the search space
    O4 - HKLM\..\Run: [IntelliPoint]


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scannner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the activex control to install
    • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options
    Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • Click on copy to clipboard and paste the results here in this topic
  • you may also find here C:\Program Files\Eset\Eset Online Scanner\log.txt
Copy and paste that log as a reply to this topic

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#13 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 22 May 2011 - 02:54 AM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#14 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  • Gender:Male
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  • Local time:03:41 AM

Posted 25 May 2011 - 09:54 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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