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System Restore Dilemna/Aftermath


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#1 TroyTurton

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Posted 13 May 2011 - 06:41 PM

Before I get to the part about the system restore dilemna Im having. I think it would be a good idea to start from the beginning, to give you a better picture of my problem.

I dont remember the exact day, but lets just say 10 days ago. I was doing my annual "spring cleaning" of my computer. I also do one in the fall. But what it consists of is simply this. I always remove what ever "free" programs I have on my computer. Delete as many files, pix, vids from the hard drive as possible. And this time I was also removing my ESET NOD32 virus program, as it was about to expire. Then I would run my malwarebytes, super anti spyware program, and the temporary virus replacement, AVG. Then do a defrag. Then I shut down, and once back on I download the newest versions of all the programs Id unintstalled, & reinstall them. It was then I decided to replace the AVG with a free version of Avast, only it conflicted with the malwarebytes. So I removed it & install Avira instead.

Everything was running fine, until 2 days later. I got one of those dreaded "fake" virus programs on my computer. That wouldnt allow me to do anything, not even surf. As it would always redirect me to that virus programs page. So I have a friend who knows a good amount about computers. And he came over the next day & did a system restore, that he set back 6 days. So thats 2 days "before" I did my spring cleaning.

Now heres where the problem begins. All the folders of pix, vids & such, that I had deleted during my spring cleaning were now back on my desktop, along with the icons for all the programs I had uninstalled and reinstalled. But all of the folders were empty. Which wasnt really a big deal. But now almost all of the icons didnt work when I clicked on them to start the programs. And the same thing happened when I tried to start them from my programs list in the start button. So I naturally assumed I would just redownload all the programs & reinstall them. Which in most instances worked perfectly fine. But when I went to the my computer folder, and looked at the list in program files. There were now duplicates of almost everyone of those folders. IE, Folder AVG, Folder AVG(2.

At that point, I decided to run a scan with malwarebytes. And it found something, which I posted in another computer repair forum. The first thing they had me do was run a Hijackthis scan, which came up showing I had 4 virus programs on my computer. ( which I know is a no no. ) But in reality. I should only have the Avira, shouldnt I? If those programs are technically still there because of the system restore. How can I uninstall them, when they dont show up on my add and remove programs list on the computer. or in the one thats in my Ccleaner either?

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#2 Broni

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Posted 13 May 2011 - 08:07 PM

First of all, let's start with your friend mistake, or lack of knowledge.
System Restore will NOT remedy an infection (in most cases).
It may make a computer little bit more operable (for the moment), since it will disturb some infection entries.

Then, system restore deals only with Windows files/settings, so there is no surprise, you can see some leftovers from programs you removed.
System restore can not restore those programs, but it did restore some registry entries (since they're part of Windows), which will result in displaying some leftovers.

Before we go anywhere else, finish cleaning process, which you started in some forum.

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