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#1 Bulldog

Bulldog

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Posted 13 May 2011 - 01:38 PM

link to previous thread and advice given by cryptodan

When I go to Run and enter msconfig it says windows can not find msconfig. Another issue now is when I open firefox and I search and defaults to another location and in the url bar gives a destination in my computer:

file:///C:/Documents%20and%20Settings/Jason/Application%20Data/ToolbarInstaller/ToolbarInstaller/1.0.0.0/google.html

I searched in my computer and found these two files:

C:\Documents and Settings\Jason\Application Data\GmailHackerPro\Gmail Hacker Pro Installer\1.0.0.0
C:\Documents and Settings\Jason\Application Data\ToolbarInstaller\ToolbarInstaller\1.0.0.0

I have disabled my CD Emulsion and I have ran the following programs so far Rootkill, Malware Antibytes, Eset online scanner, Super Antispyware, and GMER

Here are the logs asked to be posted from the Preparation guide:

DDS.txt:
.
DDS (Ver_11-03-05.01) - NTFSx86
Run by Jason at 10:58:52.64 on Fri 05/13/2011
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_07
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2038.1323 [GMT -5:00]
.
AV: avast! Antivirus *Enabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Firebird\Firebird_USACE\bin\fbserver.exe
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\WINDOWS\system32\svchost.exe -k HPService
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\UPS\WSTD\MSSQL$UPSWSDBSERVER\Binn\sqlservr.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\system32\KADxMain.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\SigmaTel\C-Major Audio\WDM\stsystra.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\UPS\WSTD\UPSNA1Msgr.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Adobe\Acrobat 10.0\Acrobat\Acrotray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\UPS\WSTD\WSTDMessaging.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\HP\hpcoretech\comp\hptskmgr.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Program Files\Java\jre1.6.0_07\bin\jucheck.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Mozilla Firefox 4.0 Beta 12\firefox.exe
C:\Program Files\Mozilla Firefox 4.0 Beta 12\plugin-container.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\Documents and Settings\Jason\Desktop\dds.scr
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.dell.com
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: IeCatch5 Class: {2f364306-aa45-47b5-9f9d-39a8b94e7ef7} - c:\progra~1\flashget\jccatch.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
BHO: gFlash Class: {f156768e-81ef-470c-9057-481ba8380dba} - c:\progra~1\flashget\getflash.dll
BHO: SmartSelect Class: {f4971ee7-daa0-4053-9964-665d8ee6a077} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: FlashGet Bar: {e0e899ab-f487-11d5-8d29-0050ba6940e3} - c:\progra~1\flashget\fgiebar.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [KADxMain] c:\windows\system32\KADxMain.exe
mRun: [HPDJ Taskbar Utility] c:\windows\system32\spool\drivers\w32x86\3\hpztsb10.exe
mRun: [HP Component Manager] "c:\program files\hp\hpcoretech\hpcmpmgr.exe"
mRun: [avast5] c:\progra~1\alwils~1\avast5\avastUI.exe /nogui
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\stsystra.exe
mRun: [masqform.exe] c:\program files\pureedge\viewer 6.5\masqform.exe -RunOnce
mRun: [NA1Messenger] c:\ups\wstd\UPSNA1Msgr.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0_07\bin\jusched.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [<NO NAME>]
mRun: [Adobe Acrobat Speed Launcher] "c:\program files\adobe\acrobat 10.0\acrobat\Acrobat_sl.exe"
mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 10.0\acrobat\Acrotray.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpimag~1.lnk - c:\program files\hp\digital imaging\bin\hpqthb08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\servic~1.lnk - c:\program files\microsoft sql server\80\tools\binn\sqlmangr.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\upswor~2.lnk - c:\ups\wstd\WSTDMessaging.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\upswor~1.lnk - c:\ups\wstd\wstdPldReminder.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\window~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\winzip~1.lnk - c:\program files\winzip\WZQKPICK.EXE
IE: Append Link Target to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert Link Target to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - c:\progra~1\flashget\flashget.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
DPF: {74C861A1-D548-4916-BC8A-FDE92EDFF62C} - hxxp://mediaplayer.walmart.com/installer/install.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - c:\program files\hp\hpcoretech\comp\hpuiprot.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\docume~1\jason\applic~1\mozilla\firefox\profiles\ryjoj86n.default\
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\update\1.3.21.53\npGoogleUpdate3.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60310.0\npctrlui.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
.
============= SERVICES / DRIVERS ===============
.
R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2010-3-16 294608]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-2-17 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-5-10 67656]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2010-3-16 17744]
R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast5\AvastSvc.exe [2010-3-16 40384]
R2 FirebirdServerUSACE;Firebird Server - USACE;c:\program files\firebird\firebird_usace\bin\fbserver.exe -s --> c:\program files\firebird\firebird_usace\bin\fbserver.exe -s [?]
R2 MSSQL$UPSWSDBSERVER;MSSQL$UPSWSDBSERVER;c:\ups\wstd\mssql$upswsdbserver\binn\sqlservr.exe -supswsdbserver --> c:\ups\wstd\mssql$upswsdbserver\binn\sqlservr.exe -sUPSWSDBSERVER [?]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2007-11-1 24652]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-5-11 136176]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2010-5-11 136176]
S3 SQLAgent$UPSWSDBSERVER;SQLAgent$UPSWSDBSERVER;c:\ups\wstd\mssql$upswsdbserver\binn\sqlagent.exe -i upswsdbserver --> c:\ups\wstd\mssql$upswsdbserver\binn\sqlagent.EXE -i UPSWSDBSERVER [?]
.
=============== Created Last 30 ================
.
2011-05-13 14:49:27 -------- d-----w- c:\docume~1\jason\applic~1\ToolbarInstaller
2011-05-13 14:48:46 -------- d-----w- c:\docume~1\jason\applic~1\GmailHackerPro
2011-05-10 12:31:04 -------- d-----w- c:\docume~1\jason\applic~1\SUPERAntiSpyware.com
2011-05-10 12:31:04 -------- d-----w- c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
2011-05-10 12:30:53 -------- d-----w- c:\program files\SUPERAntiSpyware
2011-05-09 12:39:39 -------- d-----w- c:\program files\ESET
2011-05-06 14:40:18 -------- d-----w- c:\windows\system32\NtmsData
2011-05-06 14:12:24 116224 ----a-w- c:\windows\system32\dllcache\xrxwiadr.dll
2011-05-06 14:12:20 23040 ----a-w- c:\windows\system32\dllcache\xrxwbtmp.dll
2011-05-06 14:12:19 18944 ----a-w- c:\windows\system32\dllcache\xrxscnui.dll
2011-05-06 14:12:15 27648 ----a-w- c:\windows\system32\dllcache\xrxftplt.exe
2011-05-06 14:12:12 4608 ----a-w- c:\windows\system32\dllcache\xrxflnch.exe
2011-05-06 14:10:59 31744 ----a-w- c:\windows\system32\dllcache\wceusbsh.sys
2011-05-06 14:09:58 7556 ----a-w- c:\windows\system32\dllcache\usroslba.sys
2011-05-06 14:08:57 14336 ----a-w- c:\windows\system32\dllcache\tsprof.exe
2011-05-06 14:07:59 149376 ----a-w- c:\windows\system32\dllcache\tffsport.sys
2011-05-06 14:06:56 16896 ----a-w- c:\windows\system32\dllcache\stcusb.sys
2011-05-06 14:05:58 24576 ----a-w- c:\windows\system32\dllcache\smc8000n.sys
2011-05-06 14:04:54 161568 ----a-w- c:\windows\system32\dllcache\sgsmusb.sys
2011-05-06 14:03:58 198400 ----a-w- c:\windows\system32\dllcache\s3sav4.dll
2011-05-06 14:02:59 14848 ----a-w- c:\windows\system32\dllcache\register.exe
2011-05-06 14:01:57 121344 ----a-w- c:\windows\system32\dllcache\phvfwext.dll
2011-05-06 14:00:58 20480 ----a-w- c:\windows\system32\dllcache\ovcomc.dll
2011-05-06 13:59:58 126080 ----a-w- c:\windows\system32\dllcache\nm5a2wdm.sys
2011-05-06 13:58:59 229439 ----a-w- c:\windows\system32\dllcache\multibox.dll
2011-05-06 13:57:56 6528 ----a-w- c:\windows\system32\dllcache\miniqic.sys
2011-05-06 13:56:59 70730 ----a-w- c:\windows\system32\dllcache\lne100tx.sys
2011-05-06 13:55:58 45632 ----a-w- c:\windows\system32\dllcache\ip5515.sys
2011-05-06 13:54:59 58592 ----a-w- c:\windows\system32\dllcache\i740nt5.sys
2011-05-06 13:53:59 93696 ----a-w- c:\windows\system32\dllcache\hpgt42.dll
2011-05-06 13:52:58 71680 ----a-w- c:\windows\system32\dllcache\fnfilter.dll
2011-05-06 13:51:59 283904 ----a-w- c:\windows\system32\dllcache\emu10k1m.sys
2011-05-06 13:50:59 614429 ----a-w- c:\windows\system32\dllcache\digiview.exe
2011-05-06 13:49:59 20480 ----a-w- c:\windows\system32\dllcache\counters.dll
2011-05-06 13:48:59 32256 ----a-w- c:\windows\system32\dllcache\brmfrsmg.exe
2011-05-06 13:47:54 7168 ----a-w- c:\windows\system32\dllcache\wamregps.dll
2011-05-06 13:47:45 66048 ----a-w- c:\windows\system32\dllcache\s3legacy.dll
2011-05-06 13:47:35 7680 ----a-w- c:\windows\system32\dllcache\inetmgr.exe
2011-05-06 13:47:35 19968 ----a-w- c:\windows\system32\dllcache\inetsloc.dll
2011-05-06 13:47:34 5632 ----a-w- c:\windows\system32\dllcache\iisrstap.dll
2011-05-06 13:47:34 169984 ----a-w- c:\windows\system32\dllcache\iisui.dll
2011-05-06 13:47:34 14336 ----a-w- c:\windows\system32\dllcache\iisreset.exe
2011-05-06 13:47:33 6144 ----a-w- c:\windows\system32\dllcache\ftpsapi2.dll
2011-05-05 13:12:44 -------- d-----w- c:\documents and settings\jason\DoctorWeb
2011-05-04 19:39:52 -------- d-----w- c:\windows\pss
2011-05-04 15:29:30 -------- d-----w- c:\docume~1\alluse~1\applic~1\regid.1986-12.com.adobe
2011-04-28 18:40:27 -------- d-----w- c:\program files\BitTorrent
2011-04-28 18:39:05 -------- d-----w- c:\docume~1\jason\applic~1\BitTorrent
.
==================== Find3M ====================
.
2011-03-07 05:33:50 692736 ----a-w- c:\windows\system32\inetcomm.dll
2011-03-04 06:45:07 434176 ----a-w- c:\windows\system32\vbscript.dll
2011-03-03 13:21:11 1857920 ----a-w- c:\windows\system32\win32k.sys
2011-02-17 19:00:29 832512 ----a-w- c:\windows\system32\wininet.dll
2011-02-17 19:00:28 78336 ----a-w- c:\windows\system32\ieencode.dll
2011-02-17 19:00:28 1830912 ----a-w- c:\windows\system32\inetcpl.cpl
2011-02-17 19:00:27 17408 ----a-w- c:\windows\system32\corpol.dll
2011-02-17 12:32:12 5120 ----a-w- c:\windows\system32\xpsp4res.dll
2011-02-17 11:44:16 389120 ----a-w- c:\windows\system32\html.iec
2011-02-15 12:56:39 290432 ----a-w- c:\windows\system32\atmfd.dll
.
============= FINISH: 10:59:52.82 ===============

Attached Files


bulldogsmall6ma.jpg


"And in the end it's not the years in your life that count. It's the life in your years." - Abe Lincoln

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#2 m0le

m0le

    Can U Dig It?


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Posted 25 May 2011 - 08:01 PM

Hi,

Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.
  • Please subscribe to this topic, if you haven't already. Click the Watch This Topic button at the top on the right.

  • Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

  • Please reply to this post so I know you are there.
The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.

Once I receive a reply then I will return with your first instructions.

Thanks :thumbup2:
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#3 Bulldog

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Posted 26 May 2011 - 11:55 AM

yep I'm here
bulldogsmall6ma.jpg


"And in the end it's not the years in your life that count. It's the life in your years." - Abe Lincoln

#4 m0le

m0le

    Can U Dig It?


  • Malware Response Team
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Posted 26 May 2011 - 06:17 PM

This is a different sort of problem. The toolbarinstaller seems to be a Google product.

The msconfig disappearing, however, is a malware trick so please start by running Combofix

Please download ComboFix from one of these locations:* IMPORTANT !!! Save ComboFix.exe to your Desktop making sure you rename it comfix.exe
  • Disable your AntiVirus and AntiSpyware applications including Firewalls, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Click on this link to see a list of programs that should be disabled. The list is not all inclusive.)
  • Double click on Comfix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Posted Image


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
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#5 Bulldog

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Posted 27 May 2011 - 06:53 AM

The toolbar installer I believe I took care of so it shouldn't be an issue. The log is attached.

Thanks for your time so far.

Attached Files


Edited by Bulldog, 27 May 2011 - 06:54 AM.

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#6 m0le

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Posted 27 May 2011 - 05:17 PM

Viewpoint Manager is considered as foistware instead of malware since it is installed without users approval but doesn't spy or do anything "bad". This changed from what we know in 2006 read this article:

http://www.clickz.com/clickz/news/1714488/viewpoint-plunge-into-adware

I suggest you remove the program now. Click on start > run > and then paste the following into the "open" field: appwiz.cpl and press OK. From within Add or Remove Programs uninstall the following if they exist: Viewpoint, Viewpoint Manager, Viewpoint Media Player.


Next please run MBAM

Please download Posted Image Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application or, if you are using Vista, right-click and select Run As Administrator on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
    If MBAM won't update then download and update MBAM on a clean computer then save the rules.ref folder to a memory stick. This file is found here: 'C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware' then transfer it across to the infected computer.
  • On the Scanner tab:
    • Make sure the "Perform Full Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.
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#7 m0le

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Posted 29 May 2011 - 07:59 PM

Hi,

I have not had a reply from you for 3 days. Can you please tell me if you still need help with your computer as I am unable to help other members with their problems while I have your topic still open. The time taken between posts can also change the situation with your PC making it more difficult to help you.

If you like you can PM me.

Thanks,


m0le
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#8 Bulldog

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Posted 31 May 2011 - 09:01 AM

Removed Viewpoint Media Player.

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 6731

Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.13

5/31/2011 8:56:38 AM
mbam-log-2011-05-31 (08-56-38).txt

Scan type: Full scan (C:\|D:\|Z:\|)
Objects scanned: 294444
Time elapsed: 1 hour(s), 3 minute(s), 19 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\system volume information\_restore{46de8921-1d39-44d2-a9e9-64119261f211}\RP735\A0084228.exe (PUP.SmsPay.PGen) -> Quarantined and deleted successfully.
c:\system volume information\_restore{46de8921-1d39-44d2-a9e9-64119261f211}\RP758\A0089873.exe (PUP.Hacktool) -> Quarantined and deleted successfully.
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#9 m0le

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Posted 31 May 2011 - 05:58 PM

Okay, you look clean now. Is it just the msconfig issue left then?
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#10 Bulldog

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Posted 01 June 2011 - 07:16 AM

Thank you very much. When I type in msconfig System Configuration Utility pops up as it should now. So I'm good Thanks again. Any suggestions to help keep my computer clean. I run CCleaner and Steve Gould's Clean Up daily.
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#11 m0le

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Posted 01 June 2011 - 06:54 PM

CCleaner is okay provided you don't use the registry cleaner. There's some cleaning up to do, some personal recommendations and a great link list.

You're clean. Good stuff! :thumbup2:

Let's do some clearing up

Your Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system. Please follow these steps to remove older version Java components and update:
  • Download the latest version of Java Runtime Environment (JRE) Version 6 and save it to your desktop.
  • Look for "Jdk 6 Update 25 (JDK or JRE)".
  • Click the "Download JRE" button to the right.
  • Select your Platform: "Windows".
  • Select your Language: "Multi-language".
  • Read the License Agreement, and then check the box that says: "Accept License Agreement".
  • Click Continue and the page will refresh.
  • Under Required Files, check the box for Windows Offline Installation, click the link below it and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u25-windows-i586-p.exe to install the newest version.
-- If using Windows Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
-- If you choose to update via the Java applet in Control Panel, uncheck the option to install the Toolbar unless you want it.
-- The uninstaller incorporated in this release removes previous Updates 10 and above, but does not remove older versions, so they still need to be removed manually.


Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. To disable the JQS service if you don't want to use it, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click Ok and reboot your computer.

Uninstall ComboFix

Remove Combofix now that we're done with it.
  • Please press the Windows Key and R on your keyboard. This will bring up the Run... command.
    (For Vista/Windows 7 please click Start -> All Programs -> Accessories -> Run)
  • Now type in Combofix /Uninstall in the runbox and click OK. (Notice the space between "Combofix" and "/")
  • Please follow the prompts to uninstall Combofix.
  • You will then receive a message saying Combofix was uninstalled successfully once it's done uninstalling itself.
This will uninstall Combofix and anything associated with it.


We Need to Clean Up our Mess
Download and Run OTC

We will now remove the tools we used during this fix using OTC.

  • Download OTC by OldTimer and save it to your desktop.
  • Double click Posted Image icon to start the program. If you are using Vista, please right-click and choose run as administrator
  • Then Click the big Posted Image button.
  • You will get a prompt saying "Being Cleanup Process". Please select Yes.
  • Restart your computer when prompted.
If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.
------------------------------------------------------------------------------------------------------------------------

Here's some advice on how you can keep your PC clean


Use and update your AntiVirus Software

You must have a good antivirus. There are plenty to choose from but I personally recommend the free options of Avast and Avira Antivir. If you want to purchase a security program then I recommend any of the following: AVG, Norton, McAfee, Kaspersky and ESET Nod32.

It is imperative that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out. If you use a commercial antivirus program you must make sure you keep renewing your subscription. Otherwise, once your subscription runs out, you may not be able to update the programs virus definitions.


Make sure your applications have all of their updates

Use this next program to check for updates for programs already on your system. Download Security Check by screen317 from here or here.

  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically, make sure that updates on any that are flagged are carried out as soon as possible

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector and Calendar of Updates.


Install an AntiSpyware Program

A highly recommended AntiSpyware program is SuperAntiSpyware. You can download the free Home Version. or the Pro version for a 15 day trial period.

Installing this or another recommended program will provide spyware & hijacker protection on your computer alongside your virus protection. You should scan your computer with an AntiSpyware program on a regular basis just as you would an antivirus software.


Finally, here's a treasure trove of antivirus, antimalware and antispyware resources


That's it Bulldog, happy surfing!

Cheers.

m0le

Edited by m0le, 01 June 2011 - 06:55 PM.

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#12 m0le

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Posted 09 June 2011 - 07:21 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
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