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Am I Infected?


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#1 TaxManCometh

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Posted 13 May 2011 - 07:34 AM

I have a computer that I recently purchased from a friend. It's what I need, but a mess. I ran malwarebytes, found no problems.

The computer had Morpheus on it, I can see this from browsing the startup menu, disabled it, but that's it.

When I access the internet, it hangs, goes to 100% CPU usage on both CPU's and after about 3 minutes, it finally brings up my home page.

Any thoughts on where to start?

I am posting this from another computer connected to the same internet and it has no problems, I have, as far as I know, ruled out a network problem.

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#2 boopme

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Posted 13 May 2011 - 02:15 PM

Hello, did you updaye MBAM before you ran it?
I would remove Morpheus. Is there an Antivirus on here ?

For the connection try these...

Please click Start > Run, type inetcpl.cpl in the runbox and press enter.

Click the Connections tab and click the LAN settings option.
Verify if "Use a proxy..." is checked, if so, UNcheck it and click OK/OK to exit.
Now check if the internet is working again.


OR
Go to Start ... Run and type in cmd
A dos Window will appear.
Type in the dos window: netsh winsock reset
Click on the enter key.

Reboot your system to complete the process.


I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Under scan settings, check Posted Image and check Remove found threats
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image

Edited by boopme, 13 May 2011 - 02:16 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 TaxManCometh

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Posted 13 May 2011 - 04:24 PM

Trying to use inetcpl.cpl I can access all the tabs but the Connections tab, when I click on it, it just freezes up (constant hourglass on the mouse pointer).

I reset it using the command line, but not sure it did any good, problem still exists, Working now on getting it online enough to use the scanner.

I removed morpheus, but not sure how thouroughly, I used add/remove programs tab, but it seemed like it didn't do anything but remove it from the list.

The computer has spybot and malwarebytes, both are updated (flash drive)

Will add to this as soon as I can get the scan going.

Have not run spybot yet.

#4 TaxManCometh

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Posted 13 May 2011 - 06:02 PM

ESET shows no threats found

#5 TaxManCometh

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Posted 13 May 2011 - 06:06 PM

Also, something is blocking me from turning windows firewall on. Just found this out when I restarted and the windows security center balloon prompted me to enable the firewall and then froze when I tried to do so.

#6 boopme

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Posted 13 May 2011 - 07:57 PM

OK, you need an antivirus on here. As Spybot and MBAM are not. Install one of thrse free ones and scan I believe we still may have a pirce of malware stooping the firewall.
Is this an XP machine?

Download the AV from our list here.. L@@K
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 TaxManCometh

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Posted 13 May 2011 - 08:22 PM

Yes, operating system is XP Media Center.

If i open the task manager, I notice various DLL porgrams popping up and disappearing quickly. Don't know if it matters. I'm looking but not changing unless directed, don't want to undo anything we may accomplish.

Will download one and run now

#8 boopme

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Posted 13 May 2011 - 08:39 PM

One other thing turn off Spybot's Teatimer if running.
We need to disable Spybot S&D's "TeaTimer"
TeaTimer works by preventing ANY changes to the system. It will attempt to undo any fixes we run, because it blocks these fixes from running.

In order to safeguard your system from problems that can be brought on by a half finished fix, we need to disable TeaTimer. We can reenable it when we're done if you like.
  • Open SpyBot Search and Destroy by going to Start -> All Programs -> Spybot Search and Destroy -> Spybot Search and Destroy.
  • If prompted with a legal dialog, accept the warning.
  • Click Mode > Advanced Mode.
    Posted Image
  • You may be presented with a warning dialog. If so, click Yes
  • Click on Tools and then Resident
    Posted Image
  • Uncheck this checkbox: "Resident TeaTimer {protection of over-all system settings) active"
  • Close/Exit Spybot Search and Destroy


Let's see if the AV scan changes anything.

Edited by boopme, 13 May 2011 - 08:39 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 TaxManCometh

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Posted 16 May 2011 - 06:52 AM

I have disable tea timer and Avast is doing a full scan, will see how it does when it's finished

#10 TaxManCometh

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Posted 16 May 2011 - 03:53 PM

Avast has come up with nothing. Now the internet seems to be working better, that is a plus.

#11 boopme

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Posted 16 May 2011 - 04:16 PM

OK, good last thig clear the Temp folder and run an MBAM scan.

Run TFC by OT (Temp File Cleaner)
Please download TFC by Old Timer and save it to your desktop.
alternate download link

Save any unsaved work. TFC will close ALL open programs including your browser!
Double-click on TFC.exe to run it. If you are using Vista, right-click on the file and choose Run As Administrator.
Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.



Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware and save it to your desktop.
Download Link 1
Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Troubleshoot Malwarebytes' Anti-Malware
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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