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XP, power on, Windows is Starting screen on 15 - 20 minutesuaitig


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#1 copakeman

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Posted 12 May 2011 - 09:27 PM

hi all, i power on my pc. it gets to a screen that says windows is starting and stays there for 15 - 20 minutes. then it continues to come up. i think i found the problem file, it was in a folder named AOLDiag. i renamed it and moved it to another hdd. i dont know what other damage this may have caused my system. i have attached gmer logs and
dds.txt log file. i had started another thread called: xp pro gets to"Windows is Starting screen" stays there 15 minutes.

dc3 has been helping me there and pointed me to the Am I Infected forum.

ty for any replies
c

hi, i started this topic in the wrong forum. it should have been started in the Am I Infected forum.

is there any way to move my post to that forum ?

please tell me what to do.

thank you
c

EDIT: Posts merged. This is the correct forum. DDS logs are not permitted in the Am I Infected forum. ~Budapest

Attached Files


Edited by Budapest, 15 May 2011 - 04:12 PM.


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#2 oneof4

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Posted 22 May 2011 - 09:39 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Please take note:

  • If you have since resolved the original problem you were having, we would appreciate you letting us know.
  • If you are unable to create a log because your computer cannot start up successfully please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • If you are unable to perform the steps we have recommended please try one more time and if unsuccessful alert us of such and we will design an alternate means of obtaining the necessary information.
  • If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • Upon completing the steps below another staff member will review your topic an do their best to resolve your issues.
  • If you have already posted a DDS log, please do so again, as your situation may have changed.
  • Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


Thanks and again sorry for the delay.

Best Regards,
oneof4.


#3 oneof4

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Posted 01 June 2011 - 05:47 AM

Do you still need help?

Best Regards,
oneof4.


#4 Blade

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Posted 05 June 2011 - 10:40 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.

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