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blue screen crashes help


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15 replies to this topic

#1 smoothy

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Posted 12 May 2011 - 05:49 PM

hi been recently getting blue screen crashes, on this lap top, im a bit of a noob here, but iv managed to log the crashes, can any one help. They mainly happen when watching media but not always..... Thanx for any help.





==================================================
Dump File : Mini051211-03.dmp
Crash Time : 12/05/2011 23:18:26
Bug Check String :
Bug Check Code : 0x00000119
Parameter 1 : 0x00000001
Parameter 2 : 0x00006133
Parameter 3 : 0x00006174
Parameter 4 : 0x00006172
Caused By Driver : watchdog.sys
Caused By Address : watchdog.sys+1230
File Description : Watchdog Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Full Path : C:\Windows\Minidump\Mini051211-03.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 141,632
==================================================

==================================================
Dump File : Mini051211-02.dmp
Crash Time : 12/05/2011 23:03:51
Bug Check String :
Bug Check Code : 0x00000119
Parameter 1 : 0x00000001
Parameter 2 : 0x00013521
Parameter 3 : 0x00013562
Parameter 4 : 0x00013560
Caused By Driver : watchdog.sys
Caused By Address : watchdog.sys+1230
File Description : Watchdog Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Full Path : C:\Windows\Minidump\Mini051211-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 141,632
==================================================

==================================================
Dump File : Mini051211-01.dmp
Crash Time : 12/05/2011 22:30:33
Bug Check String :
Bug Check Code : 0x00000119
Parameter 1 : 0x00000001
Parameter 2 : 0x00002ea5
Parameter 3 : 0x00002ee6
Parameter 4 : 0x00002ee4
Caused By Driver : watchdog.sys
Caused By Address : watchdog.sys+1230
File Description : Watchdog Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Full Path : C:\Windows\Minidump\Mini051211-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 141,632
==================================================

==================================================
Dump File : Mini051111-01.dmp
Crash Time : 11/05/2011 22:22:10
Bug Check String :
Bug Check Code : 0x00000119
Parameter 1 : 0x00000001
Parameter 2 : 0x000636aa
Parameter 3 : 0x000636eb
Parameter 4 : 0x000636e9
Caused By Driver : watchdog.sys
Caused By Address : watchdog.sys+1230
File Description : Watchdog Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Full Path : C:\Windows\Minidump\Mini051111-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 141,648
==================================================

==================================================
Dump File : Mini051011-02.dmp
Crash Time : 10/05/2011 21:36:36
Bug Check String :
Bug Check Code : 0x00000119
Parameter 1 : 0x00000001
Parameter 2 : 0x0000058c
Parameter 3 : 0x000005cc
Parameter 4 : 0x000005cb
Caused By Driver : watchdog.sys
Caused By Address : watchdog.sys+1230
File Description : Watchdog Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Full Path : C:\Windows\Minidump\Mini051011-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 141,632
==================================================

==================================================
Dump File : Mini051011-01.dmp
Crash Time : 10/05/2011 21:29:53
Bug Check String :
Bug Check Code : 0x00000119
Parameter 1 : 0x00000001
Parameter 2 : 0x000533bb
Parameter 3 : 0x000533fc
Parameter 4 : 0x000533fa
Caused By Driver : watchdog.sys
Caused By Address : watchdog.sys+1230
File Description : Watchdog Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Full Path : C:\Windows\Minidump\Mini051011-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 141,632
==================================================

==================================================
Dump File : Mini050811-02.dmp
Crash Time : 08/05/2011 22:55:54
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : 0xfa85fb83
Parameter 2 : 0x00000001
Parameter 3 : 0x9dd850cb
Parameter 4 : 0x00000002
Caused By Driver : win32k.sys
Caused By Address : win32k.sys+b5a25
File Description : Multi-User Win32 Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.16386 (vista_rtm.061101-2205)
Processor : 32-bit
Full Path : C:\Windows\Minidump\Mini050811-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 141,632
==================================================

==================================================
Dump File : Mini050811-01.dmp
Crash Time : 08/05/2011 22:03:30
Bug Check String : ATTEMPTED_WRITE_TO_READONLY_MEMORY
Bug Check Code : 0x000000be
Parameter 1 : 0x988c5732
Parameter 2 : 0x0b533101
Parameter 3 : 0xdeb6f4fc
Parameter 4 : 0x0000000b
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+98379
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18327 (vistasp2_gdr.101014-0432)
Processor : 32-bit
Full Path : C:\Windows\Minidump\Mini050811-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 141,648
==================================================

==================================================
Dump File : Mini043011-01.dmp
Crash Time : 30/04/2011 16:02:00
Bug Check String :
Bug Check Code : 0x00000119
Parameter 1 : 0x00000001
Parameter 2 : 0x0000291c
Parameter 3 : 0x0000295c
Parameter 4 : 0x0000295b
Caused By Driver : watchdog.sys
Caused By Address : watchdog.sys+1230
File Description : Watchdog Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Full Path : C:\Windows\Minidump\Mini043011-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 141,648
==================================================

==================================================
Dump File : Mini042811-01.dmp
Crash Time : 28/04/2011 23:26:12
Bug Check String :
Bug Check Code : 0x00000119
Parameter 1 : 0x00000001
Parameter 2 : 0x000678b9
Parameter 3 : 0x000678fa
Parameter 4 : 0x000678f8
Caused By Driver : watchdog.sys
Caused By Address : watchdog.sys+1230
File Description : Watchdog Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Full Path : C:\Windows\Minidump\Mini042811-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 141,632
==================================================

==================================================
Dump File : Mini040711-01.dmp
Crash Time : 07/04/2011 15:24:41
Bug Check String :
Bug Check Code : 0x00000119
Parameter 1 : 0x00000001
Parameter 2 : 0x00000603
Parameter 3 : 0x00000643
Parameter 4 : 0x00000642
Caused By Driver : watchdog.sys
Caused By Address : watchdog.sys+1230
File Description : Watchdog Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Full Path : C:\Windows\Minidump\Mini040711-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 141,632
==================================================

==================================================
Dump File : Mini040611-01.dmp
Crash Time : 06/04/2011 19:54:22
Bug Check String :
Bug Check Code : 0x00000119
Parameter 1 : 0x00000001
Parameter 2 : 0x0001c900
Parameter 3 : 0x0001c940
Parameter 4 : 0x0001c93f
Caused By Driver : watchdog.sys
Caused By Address : watchdog.sys+1230
File Description : Watchdog Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Full Path : C:\Windows\Minidump\Mini040611-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 141,632
==================================================

==================================================
Dump File : Mini040311-01.dmp
Crash Time : 03/04/2011 21:48:54
Bug Check String :
Bug Check Code : 0x00000119
Parameter 1 : 0x00000001
Parameter 2 : 0x0000d510
Parameter 3 : 0x0000d550
Parameter 4 : 0x0000d54f
Caused By Driver : watchdog.sys
Caused By Address : watchdog.sys+1230
File Description : Watchdog Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Full Path : C:\Windows\Minidump\Mini040311-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 141,632
==================================================

==================================================
Dump File : Mini040111-01.dmp
Crash Time : 01/04/2011 10:02:55
Bug Check String :
Bug Check Code : 0x00000119
Parameter 1 : 0x00000001
Parameter 2 : 0x00003912
Parameter 3 : 0x00003952
Parameter 4 : 0x00003951
Caused By Driver : watchdog.sys
Caused By Address : watchdog.sys+1230
File Description : Watchdog Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Full Path : C:\Windows\Minidump\Mini040111-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 141,632
==================================================

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#2 Broni

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Posted 12 May 2011 - 06:50 PM

Bug Check Code : 0x00000119 is related to video issue, which would relate to your statement:

They mainly happen when watching media but not always

Are we talking about standalone media, like DVD, or some internet videos?

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#3 smoothy

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Posted 13 May 2011 - 03:04 AM

down loaded small vids you tube ect.... but it has crashed with out being on a player...

#4 Allan

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Posted 13 May 2011 - 06:50 AM

Has it always been this way or did it just start? If it just started, what is new or different since the last time everything worked properly (ie, new hw, new sw, virus, error, etc)?

#5 smoothy

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Posted 13 May 2011 - 11:01 AM

its just seemed to have gotten worse and worse, i have got a number of different media players, iv done virus scans, and i think in the last few months i found one, do you think i should uninstall all media players? i also use google crome, and have noticed that i get flash player problems on and off, ie anything that uses it has a crash pic on it and i get a message from google crome saying crash player plug in crashed... other than this i dont know.

#6 Broni

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Posted 13 May 2011 - 03:34 PM

I still don't see any clear answer to my question:
Are we talking about standalone media, like DVD, or some internet videos (played through your browser)?

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#7 smoothy

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Posted 13 May 2011 - 03:55 PM

i dont play dvds , but i do play vids down loaded from my camera, the crash happens on both this and on the browser streaming vids.

#8 Broni

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Posted 13 May 2011 - 04:28 PM

The very first thing I'd try is to reinstall your video driver.
Is this dedicated video card, or on-board video?

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#9 smoothy

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Posted 13 May 2011 - 05:32 PM

lol, did say i was a noob, erm .... all i know is its a laptop by advent, as standard, but im trying to answer a question i dont understand lol sorry

#10 Broni

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Posted 13 May 2011 - 05:42 PM

That's fine.
Go to your computer manufacturer website, download new video driver, uninstall current one, install new one.

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#11 smoothy

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Posted 13 May 2011 - 05:47 PM

mobile intel® 4 series express chipset family 268mb

driver igdumdx32.dll,igd10umd32.dll
version 8.15.0010.2202

date 25/08/2010 !


will try what you have said, thanx.

#12 Broni

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Posted 13 May 2011 - 05:52 PM

:)

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#13 smoothy

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Posted 13 May 2011 - 07:49 PM

had bit of of trouble to instal, came up with error.windows message then asked too try again but with recommended settings ? done this and it installed all.them asked for restart.after restart windows message saying sudden shutdown problem etc!? then flash player update came up so downloaded that and installed.
been now trying too make it do blue screen crash , but I can't yet.so its looking good so far.thanks for your help.will keep you updated.

#14 Broni

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Posted 13 May 2011 - 07:50 PM

I'll keep my fingers crossed :)

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#15 smoothy

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Posted 15 May 2011 - 07:22 AM

well still no blue screen crash, looks like its cured, thank you so much broni!




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