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Removed Virus now cant get netowrk to set back up


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4 replies to this topic

#1 apexnow

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Posted 12 May 2011 - 12:08 PM

Good Morning,

I am trying to re-set a second computer to access mine in the office for our office software. Its just set up through a shared path, the previously infected computer is the one with the software on it.

Right now this computer can access files off of the backup computer but not visa versa. I have removed the firewalls to test it out and the logs did not even show that the other computer even attempted to get in.

Here is a link to the forum re: the virus I just removed: http://www.bleepingcomputer.com/forums/topic394208.html

Thanks!

Aarika
Aarika Renaa
*Not All Who Wander Are Lost*

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#2 etaf

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Posted 14 May 2011 - 03:49 AM

What is the windows version on each of these PCs - xp, vista, windows 7 etc

have you tried ping the computers

use ipconfig /all to find the IP address of each PC and then use PING on each PC to ping the other PC and see if that works OK

------------------------------------------------------------------------
ipconfig /all
If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post results here

We would like to see the results from ipconfig /all post back the results in a reply here

Hold the Windows key and press R, then type CMD then press Enter to open a command prompt box (A new dialogue box - black with white font, will appear on screen ):

In the command prompt window that opens, type the following command:

Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

ipconfig /all > network.txt & network.txt

It will export the results to notepad and then automatically open notepad.

Now all you need to do is copy and paste those results to a reply here
to do that:
From the notepad menu - choose Edit - Select all
all the text will be highlighted
Next
From the notepad menu - choose Edit - Copy
Now go back to the forum - reply and then right click in the reply box and paste
------------------------------------------------------------------------

------------------------------------------------------------------------
Ping Tests
If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post results here

Start> Run {search bar in Vista}> CMD to open a DOS window and type:

Type the following command
Ping {plus the number thats shown against the IP address shown in above ipconfig /all}
Post back the results
rightclick in the box
select all
enter
control key + C key - to copy
then reply here and
control key + V to paste
ETAF

#3 apexnow

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Posted 17 May 2011 - 11:30 AM

Running Windows XP off of both PCs. Both seemed to PING just fine between the two



Windows IP Configuration



Host Name . . . . . . . . . . . . : FRONTDESK

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : wp.comcast.net



Ethernet adapter Local Area Connection:



Connection-specific DNS Suffix . : wp.comcast.net

Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Ethernet NIC

Physical Address. . . . . . . . . : 00-19-D1-97-F2-1F

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 10.1.10.72

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 10.1.10.1

DHCP Server . . . . . . . . . . . : 10.1.10.1

DNS Servers . . . . . . . . . . . : 68.87.69.146

68.87.85.98

Lease Obtained. . . . . . . . . . : Saturday, May 14, 2011 8:09:16 AM

Lease Expires . . . . . . . . . . : Saturday, May 21, 2011 8:09:16 AM

------


C:\Documents and Settings\Apex>Ping 10.1.10.143

Pinging 10.1.10.143 with 32 bytes of data:

Reply from 10.1.10.143: bytes=32 time<1ms TTL=128
Reply from 10.1.10.143: bytes=32 time<1ms TTL=128
Reply from 10.1.10.143: bytes=32 time<1ms TTL=128
Reply from 10.1.10.143: bytes=32 time<1ms TTL=128

Ping statistics for 10.1.10.143:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
Aarika Renaa
*Not All Who Wander Are Lost*

#4 Sneakycyber

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Posted 17 May 2011 - 04:05 PM

If you are able to ping the other computer then its not a hardware issue its a problem with windows file sharing setting. We will have to delve deeper into that part.

Edited by Sneakycyber, 17 May 2011 - 04:06 PM.

Chad Mockensturm 

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Certified CompTia Network +, A +


#5 apexnow

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Posted 18 May 2011 - 10:38 AM

Yeah I just have a feeling with all of the disabling everything and losing half my files and recovering etc that happened in the last 2 weeks due to that nasty windows recovery virus, something went sideways in the networking department. I just cant seem to figure out where to start. Right now Computer A has the software that computer B needs to access and I can only go one way on the networking and thats from Computer A to B. Computer A was the infected PC. Hope that all makes sense.

Thanks!
Aarika Renaa
*Not All Who Wander Are Lost*




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