Posted 12 May 2011 - 07:57 AM
After a recent power outage, when I booted my computer up again (HP Pavilion 750n), there was no sound and the speaker icon did not appear in the systray like it usually does. I tried to troubleshoot with my limited computer abilities by looking the the Sounds and Audio Devices>Hardware>Properties. The only thing that it said wasn't working properly was the Intel® 82801 BA/BAM AC'97 Audio Controller. The message was "This device cannot start (Code 10)".
I don't have any disks for this computer (running Windows XP as an OS). When I called the local computer tech and explained this, he said that I was lucky if that was all that was wrong and he refused to help me because my computer was so old. He doubted that he could get a replacement board or card of it had become fried. I wanted to know if this is more likely a driver or a sound card problem, what can I do about it (if anything) and could the power outage have caused it? Looking on the internet most suggestion for this problem is to re-install the driver or do a system restore. I don't have any disks for my computer since I bought is as a used tower. If it is a driver or hardware problem, would doing a system restore help?