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Why oh why during midterms?!?


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#1 Fox28

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Posted 12 May 2011 - 01:44 AM

So my computer started acting up today...survey pop-ups and generally slower operation than usual. I decided to start looking into it a bit and installed MW bytes (had used it previously to fix some work computer issues) and CCleaner. After running both, things went from bad to worse. Restarted the computer to find that all of my files and folders were gone...thank god skype still opened on startup so I could have access to the internet via the help options. So I managed after much panicking to discover that all of my files had been tagged hidden and fixed that so everything is at least visible again. but something is still up. I've tried to install Avira today with no success and I've hit a brick wall. If anybody could point me in the right direction I'd greatly appreciate it...

As for computer information...I'm running Windows 7 32 on a P.O.S Asus K501. I'm not sure exactly what other info you might need but I'll be ready to answer any questions that might help towards a solution. Again thanks in advance!

EDIT:
Okay so some more pop-ups have shown up...I tried to make a screen-shot and upload it but that is proving to be not an option for some reason. Description:
(1)Win 7 Total Security 2011 Systems security Alert Vulnerabilities found
(2) Win 7 Total Securtiy 2011 ALERT Security hole detected
(3) Win 7 Total Securtiy 2011 Current PC State: Infected
(4) Stealth Intrusion
This is interesting because if i remember correctly it had initially been Windows Defender that was popping up last night...

Also if it helps, notification from AVIRA install is:
"the problem cause is a Windows update running in parallel. Please Check whether a Windows update is in progress and run Avira AntiVir Personal - Free Antivirus setup later."
Upon disabling windows update and restarting....process was not running and attempted to install Avira again, with same prompt

Edited by Fox28, 12 May 2011 - 09:52 AM.


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#2 boopme

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Posted 12 May 2011 - 03:26 PM

Please follow our Removal Guide here HERE .
After reading how the malware is misleading you ...
You will move to the Automated Removal Instructions

After you completed that, post your scan log here,let me know how things are.
The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating syste
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 Fox28

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Posted 12 May 2011 - 06:27 PM

Okay so I followed the instructions and already things seem to be much better if not completely back to normal....Malwarebytes log below:
Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 6563

Windows 6.1.7600
Internet Explorer 8.0.7600.16385

5/12/2011 4:24:06 PM
mbam-log-2011-05-12 (16-24-06).txt

Scan type: Full scan (C:\|)
Objects scanned: 270089
Time elapsed: 31 minute(s), 21 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#4 boopme

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Posted 12 May 2011 - 06:48 PM

Good one more scan to be sure.
I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Under scan settings, check Posted Image and check Remove found threats
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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