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Have a virus and it won't let me run antivirus


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3 replies to this topic

#1 chrisvan

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Posted 11 May 2011 - 11:58 PM

On my desktop computer all of a sudden it popped up and said I have a virus and then it turned off my firewall and when I tried to run malwarebytes or scan my computer it wouldn't let me. I have microsoft security essentials as my antivirus and I also have malwarebytes on it. I thought they both did a automatic update and scan everyday but it doesn't look like it. I'm pretty sure I set it to do both at 12 everyday. Any help would be appreciated.

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#2 fEaR iTsElF510

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Posted 12 May 2011 - 12:54 AM

What is your OS?

#3 chrisvan

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Posted 12 May 2011 - 08:53 AM

I ran Rkill and it let me run malwarebytes and fixed the problem

#4 boopme

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Posted 12 May 2011 - 09:07 AM

If you have the Free MBAM you need to do the update.

I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Under scan settings, check Posted Image and check Remove found threats
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image

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