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Internet not working (can't browse)

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#1 Samboy


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Posted 11 May 2011 - 11:34 PM

G'day, I am trying to fix a relatives computer; essentially the problem is that it cannot browse the net (Internet explorer, doesn't have any other browses to test with installed). The computer was still able to send and receive emails as well as update AVG and the like. I've tried resetting IE to defaults, running without addons, uninstalling AVG etc.

It isn't a problem with the router / modem, as I've had no issues connecting to the network and receiving an internet connection on a different computer. Also tried flushing DNS and renewing IP settings (ipconfig /renew).

Also, I cannot connect to the reuter via the default gateway ( whilst I still can on the other computer.

Any advice on what I should do would be greatly appreciated,


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#2 Broni


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Posted 11 May 2011 - 11:56 PM

Your first step should be downloading Firefox on good computer, transferring it to bad computer and installing it there.
This way, you'll know, if it's IE issue, or something else.

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#3 Eyesee


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Posted 12 May 2011 - 12:38 PM

Make sure that a proxy is not set in Internet Explorer
On the Tools menu in Internet Explorer, click Internet Options, click the Connections tab, and then click LAN Settings. Make sure that Use a proxy is not checked.
In the beginning there was the command line.

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