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Desktop Wiped clean & IE Script Errors


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3 replies to this topic

#1 m6powers

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Posted 11 May 2011 - 09:26 PM

I have been running through the forums trying to figure out how to clean the virus I have. I tried Malwarebytes Anti-malware, Super AntiSpyware, AVG. I just dont think I have gotten rid of it. A symptom is that the admin screen was wiped clean. I started a new user with admin privileges. I still get Internet Explorer Script Errors that say there were issues with a`web site that is random and unknown that I didnt try searching for. But I can get on the web with a site I am trying to search for. I think this all started when I was`trying to look for help fixing an Audi through an Audi forum. It had a video that was supposed to show a repair being done. I had tried to download it when I noticed my Avira popping up with warnings. I tried to run a scan but when I came back the computer desktop looked like it had restarted and was bare. Everything gone, when you go into the C-drive I still see folders some are populated and some aren't. I tried a system restore in my Windows XP SP3 but it couldn't find it. I found out how to restore from COMMAND PROMPT. No luck though even in safe mode. is there any hope?

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#2 Blade81

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Posted 22 May 2011 - 05:34 AM

Hi,

Download DDS and save it to your desktop from here or here or here.
Disable any script blocker, and then double click dds file to run the tool.
  • When done, DDS will open two (2) logs:
    • DDS.txt
    • Attach.txt
  • Save both reports to your desktop. Post them back to your topic.

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Microsoft MVP Consumer Security 2008-2015
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Provided malware removal related instructions are meant to be used in the correspondent user's case only. If you have similar symptoms create own topic instead of following instructions given to some other, please.


#3 m6powers

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Posted 23 May 2011 - 02:26 PM

Thanks for responding. But alas the computer I posted about ended up rebooting one day with a system file missing. I had no disks to try and fix it. I am able to have it reformatted and reloaded to base condition from the seller. Thanks again.

#4 Blade81

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Posted 23 May 2011 - 02:43 PM

Ok, thanks for letting us know. Shall close this topic then.

Microsoft Windows Insider MVP 2016-2017

Microsoft MVP Consumer Security 2008-2015
UNITE member since 2006
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Provided malware removal related instructions are meant to be used in the correspondent user's case only. If you have similar symptoms create own topic instead of following instructions given to some other, please.





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