Posted 11 May 2011 - 04:43 PM
My computer uses Windows XP Pro. Several months ago I installed, for my Blackberry, Desktop Manager which (found out later) also comes with the Roxio Media Manager. I tried to uninstall the Roxio but must've completely botched it. Now, and for several months, upon starting my computer I get a diolague box --
Windows Installer "Preparing to install..."
followed by: Windows config..."Roxio Media Manager"
followed by: Roxio Media Manager InstallShield Wizard "Unable to find a certificate file". When I click OK it takes me back to the Windows Config...
Normally upon startup I open task manager and end the process there. I've learned to live with the process but it's getting tedious lately.
Also, I don't think I am able to install any programs (though maybe it was just the one time I tried also this is on the user account and non-administrator)
I've found some info on this situation but thought I'd post on this site because you guys are the BEST!!!