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Roxio continuously attempts to install

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2 replies to this topic

#1 schan


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  • Local time:04:03 AM

Posted 11 May 2011 - 04:43 PM

My computer uses Windows XP Pro. Several months ago I installed, for my Blackberry, Desktop Manager which (found out later) also comes with the Roxio Media Manager. I tried to uninstall the Roxio but must've completely botched it. Now, and for several months, upon starting my computer I get a diolague box --

Windows Installer "Preparing to install..."
followed by: Windows config..."Roxio Media Manager"
followed by: Roxio Media Manager InstallShield Wizard "Unable to find a certificate file". When I click OK it takes me back to the Windows Config...

Normally upon startup I open task manager and end the process there. I've learned to live with the process but it's getting tedious lately.
Also, I don't think I am able to install any programs (though maybe it was just the one time I tried also this is on the user account and non-administrator)

I've found some info on this situation but thought I'd post on this site because you guys are the BEST!!!


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#2 Jazzgirl


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  • Local time:05:03 AM

Posted 11 May 2011 - 06:03 PM

Did you try reinstalling the Blackberry software and then uninstalling it again? Try that and see if it helps.

#3 Bugballou


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  • Location:Lake County FL
  • Local time:07:03 AM

Posted 13 May 2011 - 07:05 AM

Windows Installer CleanUp Utility 7.2
No Longer Supported, Use With Caution, Works fine for me...

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