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Firefox/Google/Yahoo redirect virus?


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7 replies to this topic

#1 mrsmillertime

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Posted 11 May 2011 - 02:55 PM

I've been experiencing issues with Firefox redirecting searching to potentially harmful sites. I primarily use Yahoo as my main search engine, but have also experienced the problem when using Google.

I have done recent scans with both AVG 2011 and Malwarebytes' Anti-Malware (in both regular & safe mode) with no infections found.

I'm running Firefox 3.6.17 on Windows XP.

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#2 mrsmillertime

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Posted 13 May 2011 - 03:33 PM

My problem just got a million times worse. I am now infected with the Windows Recovery & XP Anti-Spyware viruses. I am trying to follow the instructions in the uninstall guides (on this site) and can't get RKill to work. My AVG2011 keeps interfering - which makes me think it is also infected - and won't allow the RKill to run. If I tell AVG to allow RKill, I get an error that the Installation failed. I miraculously got RKill to run once and the black screen told me that "access was denied."

Any help is greatly appreciated. I have no idea what my Dad did to his computer.....

Edited by mrsmillertime, 13 May 2011 - 03:44 PM.


#3 coles1mom

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Posted 13 May 2011 - 06:31 PM

Hi mrsmillertime,

Please run this http://www.bleepingcomputer.com/virus-removal/remove-tdss-tdl3-alureon-rootkit-using-tdsskiller then follow up with malwarebytes.

:)

#4 mrsmillertime

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Posted 14 May 2011 - 07:22 PM

Hi mrsmillertime,

Please run this http://www.bleepingcomputer.com/virus-removal/remove-tdss-tdl3-alureon-rootkit-using-tdsskiller then follow up with malwarebytes.

:)


Thanks coles1mom. I was finally able to get Malwarebytes to run and it detected/fixed several infections. But my ultimate problem still persists. At first glance, I have nothing in my C drive or in Program Files (see attached screen shots). I am able to get programs to open using Run, so I know they are on my computer somewhere but whatever infection I have is still interrupting my computer. I have run Malwarebytes several times and it is showing no infections.

Any thoughts?

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#5 coles1mom

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Posted 14 May 2011 - 08:05 PM

Hi mrsmillertime.

Are you still getting redirects?

Step 18 here should unhide file http://www.bleepingcomputer.com/virus-removal/remove-windows-vista-recovery

#6 mrsmillertime

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Posted 14 May 2011 - 09:01 PM

Are you still getting redirects?


I don't believe so. That issue seems to have been resolved - thank you.

I ran the unhide program and it seems to have fixed part of the problem. When I navigate using "My Computer", I am able to see all my computer files without issue. However no files are appearing in the Start Menu - only the folders that should contain them. I've attached images showing the AVG folder of my start menu & the same AVG folder from the C drive. Is there a reason that these files would continue to remain hidden in the Start Menu?

Thanks again!

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#7 coles1mom

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Posted 14 May 2011 - 10:51 PM

Hi mrsmillertime,

It seems others are having the same issue. You may want to start at step 6 http://www.bleepingcomputer.com/forums/topic34773.html and post over in the malware removal log section. Sorry I can't be of more help. It might take a few days for them to get to your logs but they will fix your system proper. :)

#8 mrsmillertime

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Posted 14 May 2011 - 11:06 PM

Thanks, coles1mom!!




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