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Oem computer can't retrieve information.

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#1 mute20


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Posted 11 May 2011 - 02:51 AM

Had a compaq computer that just died on me ,and I didn't back up anything. Plugged in the hard drive to the new computer won't let me activate says it's offline ,but I am using same connection right now. Is there any way of getting around this I wanted to pick up my data on my hard drive. The old computer is died and I am not looking to fix it cause it is not worth the money.

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#2 hamluis



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Posted 11 May 2011 - 07:17 AM

<<Plugged in the hard drive to the new computer...>>

If you mean that you tried to move the hard drive from System A...to System B...as the main drive containing Windows...and it doesn't work...that should be expected. The drive from the Compaq system reflects the settings, drivers, and an approved XP install for your Compaq system...and that's the only system for which that install of Windows is valid.

If you mean that you attached the drive as a secondary drive and cannot access the data folders...you need to be clearer in expressing exactly what you have done.


#3 dc3


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Posted 11 May 2011 - 09:45 AM

When you take a hdd with a Windows OS installed on it that you have been using on one computer and then install it as the main operating system in another computer you are asking for major problems. The excerpt below is from a Intel article which describes in detail what happens. The article also mentions a reference to an article by Microsoft, it can be seen here .

Moving a hard drive with Windows operating system already installed to a new motherboard without reinstalling the operating system is not recommended.

If a hard drive is moved to a new computer, the registry entries and drivers for the mass storage controller hardware on the new motherboard are not installed in Windows for the new computer you may not be able to start Windows. This is documented in Microsoft's knowledge base article. This is true even if you move the hard drive to a motherboard with the same chipset, as different hardware revisions can cause this issue as well.

Additionally, moving a hard drive to a new motherboard may not exhibit any errors until you install new IDE drivers. This is because each chipset uses a different Plug-n-Play (PNP) ID to identify it. If you move your motherboard, your registry will have multiple PNP IDs (for the old hardware as well as the new hardware). If there are multiple entries in the registry, Windows cannot determine which hardware to initialize and therefore fails with a STOP error.

Edited by dc3, 11 May 2011 - 09:48 AM.

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