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Recurring BSOD problem


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4 replies to this topic

#1 mrgamer987

mrgamer987

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Posted 10 May 2011 - 03:29 PM

I've been getting the same BSOD for a while now and I'm all out of ideas on how to fix it. It all started when I downloaded a torrent and got the antimalware doctor virus. I was able to boot up in safe mode and remove the virus with the removal guide on this site but the BSOD still occurs. I can log in but its way slower than normal but as soon as i try to run a program or change a setting my computer crashes. The error message I get is "stop: 0x000008e (0x000005, 0x834012e3, 0x9f77f75c, 0x00000000)". I have no idea what that means and i cant seem to find a good answer on google. Heres the DDS file

.
DDS (Ver_11-03-05.01) - NTFSx86 NETWORK
Run by Nate at 20:29:42.40 on Mon 05/09/2011
Internet Explorer: 8.0.7601.17514 BrowserJavaVersion: 1.6.0_21
Microsoft Windows 7 Ultimate 6.1.7601.1.1252.1.1033.18.2046.1147 [GMT -5:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}
SP: Microsoft Security Essentials *Enabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\Explorer.EXE
C:\Windows\system32\ctfmon.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE
C:\Program Files\Adobe\Reader 10.0\Reader\AcroRd32.exe
C:\Program Files\Adobe\Reader 10.0\Reader\AcroRd32.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Windows\system32\ctfmon.exe
C:\Windows\system32\DllHost.exe
C:\Users\Nate\Desktop\dds.scr
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://search.conduit.com?SearchSource=10&ctid=CT2786678
BHO: AutorunsDisabled - No File
BHO: Canon Easy-WebPrint EX BHO: {3785d0ad-bfff-47f6-bf5b-a587c162fed9} - c:\program files\canon\easy-webprint ex\ewpexbho.dll
TB: Canon Easy-WebPrint EX: {759d9886-0c6f-4498-bab6-4a5f47c6c72f} - c:\program files\canon\easy-webprint ex\ewpexhlp.dll
EB: Canon Easy-WebPrint EX: {21347690-ec41-4f9a-8887-1f4aee672439} - c:\program files\canon\easy-webprint ex\ewpexhlp.dll
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /nosplash /minimized
uRun: [AdobeBridge]
uRun: [igndlm.exe] c:\program files\download manager\DLM.exe /windowsstart /startifwork
mRun: [MsmqIntCert] regsvr32 /s mqrt.dll
mRun: [RtHDVCpl] c:\program files\realtek\audio\hda\RtHDVCpl.exe -s
mRun: [JMB36X IDE Setup] c:\windows\raidtool\xInsIDE.exe
mRun: [Launch LgDeviceAgent] "c:\program files\logitech\gamepanel software\LgDevAgt.exe"
mRun: [Launch LCDMon] "c:\program files\logitech\gamepanel software\lcd manager\LCDMon.exe"
mRun: [Launch LGDCore] "c:\program files\logitech\gamepanel software\g-series software\LGDCore.exe" /SHOWHIDE
mRun: [EvtMgr6] c:\program files\logitech\setpointp\SetPoint.exe /launchGaming
mRun: [UVCSti] "c:\program files\uvc video camera\UVCSti.exe"
mRun: [RunUVC] "c:\program files\uvc video camera\effectdir\UVCtray.exe"
mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
mRun: [XboxStat] "c:\program files\microsoft xbox 360 accessories\XboxStat.exe" silentrun
mRun: [CanonMyPrinter] c:\program files\canon\myprinter\BJMyPrt.exe /logon
mRun: [CanonSolutionMenu] c:\program files\canon\solutionmenu\CNSLMAIN.exe /logon
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\autoru~1\mcafee~1.lnk - c:\program files\mcafee security scan\2.0.181\SSScheduler.exe
mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: PromptOnSecureDesktop = 0 (0x0)
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
DPF: {1E54D648-B804-468d-BC78-4AFFED8E262F} - hxxp://www.nvidia.com/content/DriverDownload/srl/3.0.0.4/srl_bin/sysreqlab_nvd.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
Handler: AutorunsDisabled\skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: AutorunsDisabled\skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: AutorunsDisabled - c:\program files\common files\logishrd\bluetooth\LBTWlgn.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\nate\appdata\roaming\mozilla\firefox\profiles\xzt72rug.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.conduit.com/ResultsExt.aspx?ctid=ConduitEngine&SearchSource=3&q={searchTerms}
FF - prefs.js: browser.search.selectedEngine - Conduit Engine Customized Web Search
FF - prefs.js: browser.startup.homepage - www.google.com
FF - plugin: c:\program files\canon\easy-photoprint ex\NPEZFFPI.DLL
FF - plugin: c:\program files\download manager\npfpdlm.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\users\nate\appdata\roaming\mozilla\firefox\profiles\xzt72rug.default\extensions\battlefieldplay4free@ea.com\plugins\npBP4FUpdater.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}
FF - Ext: Battlefield Play4Free: battlefieldplay4free@ea.com - %profile%\extensions\battlefieldplay4free@ea.com
.
============= SERVICES / DRIVERS ===============
.
R3 LGBusEnum;Logitech GamePanel Virtual Bus Enumerator Driver;c:\windows\system32\drivers\LGBusEnum.sys [2009-11-23 19720]
R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\drivers\Rt86win7.sys [2010-8-28 275048]
S1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2010-3-25 165264]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 MotoHelper;MotoHelper Service;c:\program files\motorola\motohelper\MotoHelperService.exe [2010-9-7 202048]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 BTCFilterService;USB Networking Driver Filter Service;c:\windows\system32\drivers\motfilt.sys [2009-1-29 6016]
S3 Cam3820;Cam3820 PC Camera Driver;c:\windows\system32\drivers\cam3820a.sys [2009-7-8 308096]
S3 fssfltr;fssfltr;c:\windows\system32\drivers\fssfltr.sys [2010-12-6 39272]
S3 LGVirHid;Logitech Gamepanel Virtual HID Device Driver;c:\windows\system32\drivers\LGVirHid.sys [2009-11-23 14856]
S3 motccgp;Motorola USB Composite Device Driver;c:\windows\system32\drivers\motccgp.sys [2010-6-18 19968]
S3 motccgpfl;MotCcgpFlService;c:\windows\system32\drivers\motccgpfl.sys [2009-1-29 8320]
S3 Motousbnet;Motorola USB Networking Driver Service;c:\windows\system32\drivers\Motousbnet.sys [2010-4-1 23424]
S3 motusbdevice;Motorola USB Dev Driver;c:\windows\system32\drivers\motusbdevice.sys [2010-1-25 9472]
S3 MpNWMon;Microsoft Malware Protection Network Driver;c:\windows\system32\drivers\MpNWMon.sys [2010-3-25 43392]
S3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\drivers\NisDrvWFP.sys [2010-10-24 54144]
S3 NisSrv;Microsoft Network Inspection;c:\program files\microsoft security client\antimalware\NisSrv.exe [2010-11-11 206360]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys [2011-2-27 15872]
S3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\TsUsbFlt.sys [2011-2-27 52224]
S4 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\mcafee security scan\2.0.181\McCHSvc.exe [2010-1-15 227232]
S4 SwitchBoard;Adobe SwitchBoard;c:\program files\common files\adobe\switchboard\SwitchBoard.exe [2010-2-19 517096]
.
=============== Created Last 30 ================
.
2011-05-10 00:07:56 439632 ----a-w- c:\progra~2\microsoft\microsoft antimalware\definition updates\{6c15361f-9210-4842-952f-5fd0a2106f2a}\gapaengine.dll
2011-05-10 00:07:26 7071056 ----a-w- c:\progra~2\microsoft\microsoft antimalware\definition updates\{b4dda7bf-4316-48bd-b9e3-c4048505c0b8}\mpengine.dll
2011-05-08 23:31:46 -------- d-----w- c:\users\nate\appdata\roaming\Malwarebytes
2011-05-08 23:31:41 -------- d-----w- c:\progra~2\Malwarebytes
2011-05-08 23:31:39 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-05-06 18:38:57 -------- d-----w- c:\program files\common files\InfoWatch
2011-05-06 18:38:56 -------- d-----w- c:\program files\Kaspersky Lab
2011-05-06 18:38:56 -------- d-----w- c:\progra~2\Kaspersky Lab
2011-05-06 18:32:07 -------- d-----w- c:\progra~2\Kaspersky Lab Setup Files
2011-05-06 17:49:33 -------- d-----w- c:\windows\pss
2011-05-06 02:11:40 -------- d-----w- c:\users\nate\appdata\local\PackageAware
2011-05-05 00:38:32 -------- d-----w- c:\windows\DEA314C409294250BC9298E4C105F28D.TMP
2011-05-05 00:29:23 -------- d-----w- c:\program files\Activision
2011-05-05 00:23:02 -------- d-----w- c:\users\nate\appdata\roaming\DAEMON Tools Pro
2011-05-05 00:23:02 -------- d-----w- c:\progra~2\DAEMON Tools Pro
2011-04-28 04:20:43 -------- d-----w- c:\users\nate\appdata\local\Apple Computer
2011-04-28 04:11:10 -------- d-----w- c:\users\nate\appdata\local\Apple
2011-04-20 02:36:37 -------- d-----w- c:\users\nate\appdata\local\ElevatedDiagnostics
2011-04-20 02:03:28 -------- d-----w- c:\progra~2\oDj06504jEaLd06504
2011-04-12 02:59:14 234768 ----a-w- c:\windows\system32\PnkBstrB.xtr
2011-04-12 02:58:30 -------- d-----w- c:\users\nate\appdata\local\PunkBuster
2011-04-12 01:16:47 138264 ----a-w- c:\windows\system32\drivers\PnkBstrK.sys
2011-04-12 01:16:47 138056 ----a-w- c:\users\nate\appdata\roaming\PnkBstrK.sys
2011-04-12 01:16:25 234768 ----a-w- c:\windows\system32\PnkBstrB.exe
2011-04-12 01:16:09 75136 ----a-w- c:\windows\system32\PnkBstrA.exe
2011-04-12 01:02:47 -------- d-----w- c:\program files\EA Games
.
==================== Find3M ====================
.
2011-03-11 05:33:59 1164288 ----a-w- c:\windows\system32\mfc42u.dll
2011-03-11 05:33:59 1137664 ----a-w- c:\windows\system32\mfc42.dll
2011-03-08 05:28:29 741376 ----a-w- c:\windows\system32\inetcomm.dll
2011-03-07 05:33:13 981504 ----a-w- c:\windows\system32\wininet.dll
2011-03-07 03:52:25 1638912 ----a-w- c:\windows\system32\mshtml.tlb
2011-03-03 05:38:01 132608 ----a-w- c:\windows\system32\dnsrslvr.dll
2011-03-03 05:36:16 28672 ----a-w- c:\windows\system32\dnscacheugc.exe
2011-03-03 03:42:34 2333184 ----a-w- c:\windows\system32\win32k.sys
2011-02-28 04:58:28 152576 ----a-w- c:\windows\system32\msclmd.dll
2011-02-19 06:30:46 34304 ----a-w- c:\windows\system32\atmlib.dll
2011-02-19 04:34:54 294912 ----a-w- c:\windows\system32\atmfd.dll
2011-02-18 05:43:28 428032 ----a-w- c:\windows\system32\vbscript.dll
2011-02-12 05:35:31 191488 ----a-w- c:\windows\system32\FXSCOVER.exe
.
============= FINISH: 20:30:29.01 ===============

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#2 SweetTech

SweetTech

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Posted 18 May 2011 - 01:49 PM

Hello and welcome to the forums!

My secret agent name on the forums is SweetTech (you can call me ST for short), it's a pleasure to meet you. :)

I am very sorry for the delay in responding, but as you can see we are at the moment being flooded with logs which, when paired with the never-ending shortage of helpers, resulted in the delayed responding to your thread.

I would be glad to take a look at your log and help you with solving any malware problems.

If you have since resolved the issues you were originally experiencing, or have received help elsewhere, please inform me so that this topic can be closed.

If you have not, please adhere to the guidelines below and then follow instructions as outlined further below:

  • Logs from malware removal programs (OTL is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post. Please remember, I am a volunteer, and I do have a life outside of these forums.
  • Please make sure to carefully read any instruction that I give you. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.
  • If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
  • In Windows Vista and Windows 7, all tools need to be started by right clicking and selecting Run as Administrator!
  • If I instruct you to download a specific tool in which you already have, please delete the copy that you have and re-download the tool. The reason I ask you to do this is because these tools are updated fairly regularly.
  • Do not do things I do not ask for, such as running a spyware scan on your computer. The one thing that you should always do, is to make sure sure that your anti-virus definitions are up-to-date!
  • Please do not use the Attachment feature for any log file. Do a Copy/Paste of the entire contents of the log file and submit it inside your post.
  • I am going to stick with you until ALL malware is gone from your system. I would appreciate it if you would do the same. From this point, we're in this together ;)
    Because of this, you must reply within three days
    failure to reply will result in the topic being closed!
  • Please do not PM me directly for help. If you have any questions, post them in this topic.
  • Lastly, I am no magician. I will try very hard to fix your issues, but no promises can be made. Also be aware that some infections are so severe that you might need to resort to reformatting and reinstalling your operating system.
    Don't worry, this only happens in severe cases, but it sadly does happen. Be prepared to back up your data. Have means of backing up your data available.

____________________________________________________

Rootkit UnHooker (RkU)
Please download Rootkit Unhooker from one of the following links and save it to your desktop.
Link 1 (.exe file)
Link 2 (zipped file)
Link 3 (.rar file)In order to use this tool if you downloaded from either of the second two links, you will need to extract the RKUnhookerLE.exe file using a program capable of extracing ZIP and RAR compressed files. If you don't have an extraction program, you can downlaod, install and use the free 7-zip utility.

  • Double-click on RKUnhookerLE.exe to start the program.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • Click the Report tab, then click Scan.
  • Check Drivers, Stealth Code, and uncheck the rest.
  • Click OK.
  • Wait until it's finished and then go to File > Save Report.
  • Save the report to your Desktop.
  • Copy and paste the contents of the report into your next reply.
-- Note: You may get this warning...just ignore it, click OK and continue: "Rootkit Unhooker has detected a parasite inside itself! It is recommended to remove parasite, okay?".



NEXT:


Running OTL

We need to create a FULL OTL Report
  • Please download OTL from here:
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Change the "Extra Registry" option to "SafeList"
  • Push the Posted Image button.
  • Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extras.txt <-- Will be minimized

NEXT:


Please provide an update on how things are running in your next reply.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.


#3 SweetTech

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Posted 21 May 2011 - 12:07 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.


#4 SweetTech

SweetTech

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Posted 21 May 2011 - 12:07 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.


#5 SweetTech

SweetTech

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Posted 21 May 2011 - 12:08 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.





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