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Suffering from Windows Recovery Malware aftereffects


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2 replies to this topic

#1 Icy_fighter

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Posted 09 May 2011 - 07:18 PM

Hello, thank you very much for coming here to help me.

Two days ago I was just using Internet Explorer 6 ( I normally use Firefox/Opera, I dont know why I used IE6 for this... ) to search for pattern wallpapers on google. Then I clicked on a link and then all of a sudden my browser frozed. Seconds later a popup told me I had to restart laptop because of hardware error of some sort. I restarted and then all of a sudden this program called Windows Recovery automatically started from no where telling me to purchase this product because of multiple viruses.

I used my basic security knowledge to do what I could and used Malwarebytes, SuperAntiSpyware and SpybotSD to remove it. Unfortunately it did not completely remove all as I was still suffering from the malware after rebooting. I ended up using System Restore to restore my laptop to a earlier point after that and it helped me a little degree more. I also used Antivirus Avast to scan, but it did not pick up anything.

Now the only bad part that I am still suffering is from random Internet Explorer Script Errors (even when I am not browsing the internet) and from random sound clips of advertisements. I believe the malware still has a grip on my laptop and is somehow using Internet Explorer to surf random sites which creates these two effects and slows down my laptop.

I really am just flustered from this for the past two days and I just dont have the knowledge to cure this myself so I turn to you folks to ask for your help.

I have a HijackThis v2.04 log here I hope will help:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 5:16:37 PM, on 5/9/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Opera\opera.exe
C:\Documents and Settings\James\My Documents\Downloads\HiJackThis.exe
C:\Program Files\Microsoft Office\Office12\WINWORD.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.bing.com/?pc=AVBR
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 0.0.0.0:80
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {D1E7CBDA-E60E-4970-A01C-37301EF7BF98} (FuturemarkSystemInfoX Class) - http://clients.futuremark.com/openapi/receivers/FMSI.cab
O16 - DPF: {E6F480FC-BD44-4CBA-B74A-89AF7842937D} (SysInfo Class) - http://content.systemrequirementslab.com.s3.amazonaws.com/global/bin/srldetect_cyri_4.4.16.0.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{314EB4D2-6CFF-4321-AD19-DF7EA7140BE5}: NameServer = 208.67.222.222,208.67.220.220
O17 - HKLM\System\CCS\Services\Tcpip\..\{C06651F3-449A-45E1-A27A-13EA4551DA02}: NameServer = 208.67.222.222,208.67.220.220
O17 - HKLM\System\CS1\Services\Tcpip\..\{314EB4D2-6CFF-4321-AD19-DF7EA7140BE5}: NameServer = 208.67.222.222,208.67.220.220
O17 - HKLM\System\CS2\Services\Tcpip\..\{314EB4D2-6CFF-4321-AD19-DF7EA7140BE5}: NameServer = 208.67.222.222,208.67.220.220
O20 - AppInit_DLLs: C:\PROGRA~1\Sophos\Sophos Anti-Virus\sophos_detoured.dll, C:\PROGRA~1\Sophos\Sophos Anti-Virus\sophos_detoured.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Seagate Service (FreeAgentGoNext Service) - Seagate Technology LLC - C:\Program Files\Seagate\SeagateManager\Sync\FreeAgentService.exe
O23 - Service: Futuremark SystemInfo Service - Futuremark Corporation - C:\Program Files\Common Files\Futuremark Shared\Futuremark SystemInfo\FMSISvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LibUsb-Win32 - Daemon, Version 0.1.10.1 (libusbd) - http://libusb-win32.sourceforge.net - C:\WINDOWS\system32\libusbd-nt.exe

--
End of file - 5081 bytes

I apologize if this was a difficult post to read, I want to make sure I provide all information.
Again I thank you for reading this.

Edited by hamluis, 16 May 2011 - 04:47 AM.
Moved from Am I Infected to Malware Removal Logs.


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#2 Blade81

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Posted 21 May 2011 - 04:30 AM

Hi,

Sorry for delayed response. Forums have been really busy. If you still need help with this do following, please.


Download DDS and save it to your desktop from here or here or here.
Disable any script blocker, and then double click dds file to run the tool.
  • When done, DDS will open two (2) logs:
    • DDS.txt
    • Attach.txt
  • Save both reports to your desktop. Post them back to your topic.

Microsoft Windows Insider MVP 2016-2017

Microsoft MVP Consumer Security 2008-2015
UNITE member since 2006
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Provided malware removal related instructions are meant to be used in the correspondent user's case only. If you have similar symptoms create own topic instead of following instructions given to some other, please.


#3 Blade81

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Posted 07 June 2011 - 02:40 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.

Microsoft Windows Insider MVP 2016-2017

Microsoft MVP Consumer Security 2008-2015
UNITE member since 2006
unite_blue.png

Provided malware removal related instructions are meant to be used in the correspondent user's case only. If you have similar symptoms create own topic instead of following instructions given to some other, please.





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