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#1 dbrlogan

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Posted 09 May 2011 - 10:57 AM

Hello

I have just joined this group after finding out about it on Hyjackthis. I went there because someone has hyjacked my wife's email and sent viagra spam to her business and personal contacts.

I am usually asked by my wife or other family members to help with their computer problems because "I work on a computer all day". Well if they have a question on SolidWorks I can help them. Otherwise I can turn the computer on and that is about it.

I hope I can post the hyjack this scan list and have someone tell me if there is a problem there.

Thank you

David

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#2 quietman7

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Posted 09 May 2011 - 01:27 PM

Welcome to BC


HijackThis logs are not permitted in this forum. Further, HijackThis only scans certain areas of a computer's system/registry to help diagnose the presence of undetected malware in known hiding places. Therefore, it is limited in its ability to detect infection and generate a report outside these known hiding places and its log may not always reveal all the malware on a computer. As such, HijackThis has been replaced by other preferred tools like DDS, OTL and RSIT that provide comprehensive logs with specific details about more areas of a computer's system, files, folders and registry keys which may have been modified by malware infection.

If you want to post a log, please follow the directions in the the "Preparation Guide".
  • If you cannot complete a step, then skip it and continue with the next.
  • In Step 7 there are instructions for downloading and running DDS which will create a Pseudo HJT Report as part of its log.
When you have done that, post your log in the Virus, Trojan, Spyware, and Malware Removal Logs forum, NOT here, for assistance by the Malware Response Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the Malware Response Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

Edited by quietman7, 09 May 2011 - 01:30 PM.

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