Posted 09 May 2011 - 09:48 AM
This problem has come up recently. I got the AV virus a few weeks ago, after several runs with Malwarebytes and superantispyware I finally got rid of the virus. However soon after it started rebooting itself for no reason and firefox will constantly shut down for no reason.
Now i simply cannot boot into normal mode. Once i get to the screen where you type your windows password I'll have roughly 30 seconds before shutdown and restart. It doesn't matter whether I enter the password or do nothing, shutdown and restart will occur. Safe mode and safemode with networking are fine. I've tried to disable the "automatic restart" option to see if i could get a BSOD, but still nothing, it just goes to black screen and shutdown.
It's an hp pavillion dv9700 laptop about 3.5 years old. i turned it over and cleaned it out as best i could with compressed air, opened every compartment on the back that i could find to clean it out, but no results from this.
Any help at all would be tremendous.