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Having trouble, white dekstop, empty start menu


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2 replies to this topic

#1 I5spiders

I5spiders

  • Members
  • 12 posts
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  • Local time:12:56 PM

Posted 08 May 2011 - 09:48 PM

Here is a link to the original topic: http://www.bleepingcomputer.com/forums/topic396266.html/page__gopid__2239597#entry2239597


Here are my scan logs:

.
DDS (Ver_11-03-05.01) - NTFSx86
Run by at 19:41:35.59 on Sun 05/08/2011
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_19
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1186 [GMT -7:00]
.
FW: AVG Firewall *Disabled*
.
============== Running Processes ===============
.
C:\WINDOWS.0\system32\Ati2evxx.exe
C:\WINDOWS.0\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS.0\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS.0\system32\spoolsv.exe
C:\WINDOWS.0\system32\Ati2evxx.exe
C:\WINDOWS.0\Explorer.EXE
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Microsoft Xbox 360 Accessories\XboxStat.exe
C:\Program Files\PowerISO\PWRISOVM.EXE
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\WINDOWS.0\system32\ctfmon.exe
C:\Documents and Settings\MaxX PoweR\My Documents\everest\everest.exe
C:\Program Files\DAEMON Tools Lite\DTLite.exe
C:\WINDOWS.0\system32\rundll32.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe
C:\WINDOWS.0\System32\svchost.exe -k netsvcs
C:\WINDOWS.0\system32\svchost.exe -k imgsvc
C:\WINDOWS.0\system32\wscntfy.exe
C:\WINDOWS.0\system32\msiexec.exe
C:\WINDOWS.0\system32\WgaTray.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\VideoLAN\VLC\vlc.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Documents and Settings\MaxX PoweR\My Documents\Downloads\dds.scr
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uInternet Settings,ProxyOverride = <local>
uInternet Settings,ProxyServer = http=127.0.0.1:52667
uURLSearchHooks: H - No File
uURLSearchHooks: H - No File
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
TB: DAEMON Tools Toolbar: {32099aac-c132-4136-9e9a-4e364a424e17} - c:\program files\daemon tools toolbar\DTToolbar.dll
TB: {472734EA-242A-422B-ADF8-83D1E48CC825} - No File
uRun: [ctfmon.exe] c:\windows.0\system32\ctfmon.exe
uRun: [EVEREST AutoStart] c:\documents and settings\maxx power\my documents\everest\everest.exe
uRun: [DAEMON Tools Lite] "c:\program files\daemon tools lite\DTLite.exe" -autorun
uRun: [htmap24stb0.exe] c:\documents and settings\rawr\application data\a1c260e0ad75fbdb3ddd18fa666fccc6\htmap24stb0.exe
uRun: [Steam] "c:\program files\steam\Steam.exe" -silent
uRun: [Configuring] rundll32.exe c:\windows.0\temp\1270515.txt,M
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [CmPCIaudio] RunDll32 CMICNFG3.cpl,CMICtrlWnd
mRun: [WinampAgent] c:\program files\winamp\winampa.exe
mRun: [XboxStat] "c:\program files\microsoft xbox 360 accessories\XboxStat.exe" silentrun
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [PWRISOVM.EXE] c:\program files\poweriso\PWRISOVM.EXE
mRun: [Family Tree Builder Update] c:\program files\myheritage\bin\FTBCheckUpdates.exe
mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe" MSRun
dRun: [Configuring] rundll32.exe c:\windows.0\temp\1270515.txt,M
dRunOnce: [nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N
dRunOnce: [ShowDeskFix] regsvr32 /s /n /i:u shell32
uPolicies-explorer: NoDesktop = 1 (0x1)
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mi1933~1\office12\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_19-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0019-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_19-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_19-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
Notify: AtiExtEvent - Ati2evxx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows.0\system32\WPDShServiceObj.dll
mASetup: {D58F39FF-953E-4F45-898F-59F243B9A523} - RUNDLL32 advpack.dll,LaunchINFSection Sidebar.inf,Register
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\docume~1\rawr\applic~1\mozilla\firefox\profiles\5t5ycagj.default\
FF - prefs.js: browser.startup.homepage - hxxp://boards.4chan.org/wg/
FF - prefs.js: keyword.URL - hxxp://search.avg.com/route/?d=4d01b515&v=6.010.023.001&i=26&tp=ab&iy=&ychte=us&lng=en-US&q=
FF - prefs.js: network.proxy.http - 127.0.0.1
FF - prefs.js: network.proxy.http_port - 52667
FF - prefs.js: network.proxy.type - 0
FF - component: c:\documents and settings\rawr\application data\mozilla\firefox\profiles\5t5ycagj.default\extensions\dttoolbar@toolbarnet.com\components\DTToolbarFF.dll
FF - plugin: c:\documents and settings\rawr\application data\facebook\npfbplugin_1_0_3.dll
FF - plugin: c:\documents and settings\rawr\application data\mozilla\firefox\profiles\5t5ycagj.default\extensions\{e2883e8f-472f-4fb0-9522-ac9bf37916a7}\plugins\np_gp.dll
FF - plugin: c:\program files\pando networks\media booster\npPandoWebPlugin.dll
FF - plugin: c:\program files\worldwinner.com, inc\worldwinner games\npwwload.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0006-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0006-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0019-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0019-ABCDEFFEDCBA}
FF - Ext: Adobe DLM (powered by getPlus®): {E2883E8F-472F-4fb0-9522-AC9BF37916A7} - %profile%\extensions\{E2883E8F-472F-4fb0-9522-AC9BF37916A7}
FF - Ext: BlockSite: {dd3d7613-0246-469d-bc65-2a3cc1668adc} - %profile%\extensions\{dd3d7613-0246-469d-bc65-2a3cc1668adc}
FF - Ext: DAEMON Tools Toolbar: DTToolbar@toolbarnet.com - %profile%\extensions\DTToolbar@toolbarnet.com
FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\java\jre6\lib\deploy\jqs\ff
.
============= SERVICES / DRIVERS ===============
.
R2 RPCQT;Remote Procedure Call (CQTPM);c:\windows.0\system32\svchost.exe -k netsvcs [2008-4-14 14336]
R3 EverestDriver;Lavalys EVEREST Kernel Driver;c:\docume~1\rawr\locals~1\temp\EverestDriver.sys [2011-5-8 20856]
R3 xusb20;Xbox 360 Wireless Receiver for Windows Driver Service;c:\windows.0\system32\drivers\xusb20.sys [2006-10-13 50048]
S0 utroxfp;utroxfp;c:\windows.0\system32\drivers\gecouruv.sys --> c:\windows.0\system32\drivers\gecouruv.sys [?]
S1 SASDIFSV;SASDIFSV;\??\c:\docume~1\rawr\locals~1\temp\sas_selfextract\sasdifsv.sys --> c:\docume~1\rawr\locals~1\temp\sas_selfextract\SASDIFSV.SYS [?]
S1 SASKUTIL;SASKUTIL;\??\c:\docume~1\rawr\locals~1\temp\sas_selfextract\saskutil.sys --> c:\docume~1\rawr\locals~1\temp\sas_selfextract\SASKUTIL.SYS [?]
S3 DAUpdaterSvc;Dragon Age: Origins - Content Updater;c:\program files\dragon age\bin_ship\daupdatersvc.service.exe [2009-12-15 25832]
S3 XDva344;XDva344;\??\c:\windows.0\system32\xdva344.sys --> c:\windows.0\system32\XDva344.sys [?]
.
=============== Created Last 30 ================
.
2011-05-09 02:34:13 -------- d-----w- c:\program files\ATI Technologies
2011-05-09 02:34:08 -------- d-----w- c:\program files\ATI
2011-05-09 00:51:48 1112576 ----a-w- c:\windows.0\system32\ativvamv.dll
2011-05-09 00:18:12 388096 ----a-r- c:\docume~1\rawr\applic~1\microsoft\installer\{45a66726-69bc-466b-a7a4-12fcba4883d7}\HiJackThis.exe
2011-05-08 14:20:27 -------- d-----w- c:\docume~1\alluse~1.0\applic~1\SecTaskMan
2011-05-08 13:34:28 -------- d-----w- c:\windows.0\system32\NtmsData
2011-05-08 13:27:19 -------- d-----w- c:\docume~1\alluse~1.0\applic~1\AVAST Software
2011-05-08 12:52:28 116224 ----a-w- c:\windows.0\system32\drivers\1452A05.sys
2011-05-07 19:47:45 -------- d-----w- c:\docume~1\rawr\locals~1\applic~1\SKIDROW
2011-05-06 01:08:46 -------- d-----w- c:\program files\Valve
2011-05-02 03:14:59 -------- d-----w- c:\docume~1\alluse~1.0\applic~1\bO31001HnHeI31001
2011-05-01 08:50:25 -------- d-----w- c:\windows.0\system32\Windows
2011-05-01 08:50:23 44078891 ----a-w- c:\program files\Portal.2.Update.3.exe
2011-04-10 00:33:52 -------- d-----w- c:\docume~1\alluse~1.0\applic~1\MyHeritage
2011-04-10 00:33:35 608448 ----a-w- c:\windows.0\system32\comctl32.ocx
2011-04-10 00:33:35 454656 ----a-w- c:\windows.0\system32\PaintX.dll
2011-04-10 00:33:35 372736 ----a-w- c:\windows.0\system32\ijl15.dll
2011-04-10 00:33:34 137000 ----a-w- c:\windows.0\system32\msmapi32.ocx
.
==================== Find3M ====================
.
2011-05-06 19:22:40 1080 ----a-w- c:\windows.0\AUTOLNCH.REG
2011-04-06 05:09:48 59904 ----a-w- c:\windows.0\system32\OVDecode.dll
2011-04-06 05:09:30 51712 ----a-w- c:\windows.0\system32\OpenCL.dll
2011-04-06 05:09:08 12385280 ----a-w- c:\windows.0\system32\amdocl.dll
2011-03-28 06:01:33 102400 ----a-w- c:\windows.0\RegBootClean.exe
2011-03-09 08:03:40 43520 ----a-w- c:\windows.0\system32\CmdLineExt03.dll
2011-03-03 16:13:42 385552 ----a-w- c:\windows.0\system32\FTBSaver.scr
.
============= FINISH: 19:42:05.15 ===============

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_11-03-05.01)
.
Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 4/1/2010 4:16:59 PM
System Uptime: 5/8/2011 7:36:34 PM (0 hours ago)
.
Motherboard: Gigabyte Technology Co., Ltd. | | 965P-DS3
Processor: Intel® Core™2 CPU 6420 @ 2.13GHz | Socket 775 | 2133/266mhz
.
==== Disk Partitions =========================
.
A: is Removable
C: is FIXED (NTFS) - 466 GiB total, 14.343 GiB free.
D: is FIXED (NTFS) - 186 GiB total, 56.75 GiB free.
E: is CDROM ()
F: is CDROM ()
G: is CDROM ()
.
==== Disabled Device Manager Items =============
.
Class GUID:
Description: Audio Device on High Definition Audio Bus
Device ID: HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1002\5&1795FFD9&0&0001
Manufacturer:
Name: Audio Device on High Definition Audio Bus
PNP Device ID: HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1002\5&1795FFD9&0&0001
Service:
.
Class GUID: {4D36E97E-E325-11CE-BFC1-08002BE10318}
Description: Audio Device on High Definition Audio Bus
Device ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0883&SUBSYS_1458E601&REV_1000\4&348770F&0&0201
Manufacturer:
Name: Audio Device on High Definition Audio Bus
PNP Device ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0883&SUBSYS_1458E601&REV_1000\4&348770F&0&0201
Service:
.
Class GUID: {4D36E97B-E325-11CE-BFC1-08002BE10318}
Description: JMicron JMB36X Controller
Device ID: PCI\VEN_197B&DEV_2363&SUBSYS_B0001458&REV_02\4&A678335&0&01E3
Manufacturer: JMicron Technology Corp.
Name: JMicron JMB36X Controller
PNP Device ID: PCI\VEN_197B&DEV_2363&SUBSYS_B0001458&REV_02\4&A678335&0&01E3
Service: JRAID
.
==== System Restore Points ===================
.
RP197: 2/8/2011 2:47:18 AM - System Checkpoint
RP198: 2/9/2011 2:15:36 PM - System Checkpoint
RP199: 2/11/2011 7:46:49 AM - System Checkpoint
RP200: 2/12/2011 4:50:43 PM - System Checkpoint
RP201: 2/13/2011 5:05:19 PM - Installed Ventrilo Client
RP202: 2/14/2011 9:03:44 PM - System Checkpoint
RP203: 2/16/2011 10:11:13 AM - System Checkpoint
RP204: 2/17/2011 10:54:15 AM - System Checkpoint
RP205: 2/18/2011 1:42:45 PM - System Checkpoint
RP206: 2/19/2011 2:14:17 PM - System Checkpoint
RP207: 2/19/2011 6:26:47 PM - Removed Microsoft Visual C++ 2005 SP1 Redistributable
RP208: 2/19/2011 6:27:35 PM - Removed Microsoft Visual C++ 2005 Redistributable
RP209: 2/19/2011 6:27:52 PM - Installed Microsoft Visual C++ 2005 Redistributable
RP210: 2/22/2011 1:36:03 AM - System Checkpoint
RP211: 2/26/2011 6:05:10 PM - System Checkpoint
RP212: 2/27/2011 8:05:18 PM - System Checkpoint
RP213: 3/1/2011 10:56:37 PM - System Checkpoint
RP214: 3/4/2011 12:41:28 AM - Installed DirectX
RP215: 3/4/2011 12:42:05 AM - Installed Windows KB954550-v5.
RP216: 3/4/2011 12:42:10 AM - Printer Driver Microsoft XPS Document Writer Installed
RP217: 3/4/2011 12:45:52 AM - Installed DirectX
RP218: 3/4/2011 1:15:14 AM - Printer Driver Microsoft XPS Document Writer Installed
RP219: 3/4/2011 1:22:40 AM - Installed BulletStorm
RP220: 3/5/2011 2:17:31 AM - System Checkpoint
RP221: 3/6/2011 7:28:01 PM - System Checkpoint
RP222: 3/7/2011 8:15:15 PM - System Checkpoint
RP223: 3/8/2011 8:32:28 PM - System Checkpoint
RP224: 3/10/2011 2:23:29 AM - System Checkpoint
RP225: 3/11/2011 5:42:44 PM - System Checkpoint
RP226: 3/12/2011 7:33:21 PM - System Checkpoint
RP227: 3/15/2011 1:25:01 AM - System Checkpoint
RP228: 3/16/2011 2:53:29 PM - System Checkpoint
RP229: 3/16/2011 7:00:36 PM - Installed RIFT
RP230: 3/18/2011 4:29:05 AM - System Checkpoint
RP231: 3/19/2011 5:05:08 AM - System Checkpoint
RP232: 3/20/2011 6:29:52 AM - System Checkpoint
RP233: 3/24/2011 12:42:00 AM - System Checkpoint
RP234: 3/25/2011 11:10:30 PM - System Checkpoint
RP235: 3/27/2011 12:46:16 PM - System Checkpoint
RP236: 3/28/2011 1:19:03 PM - System Checkpoint
RP237: 3/31/2011 12:44:59 PM - System Checkpoint
RP238: 4/3/2011 4:44:50 AM - System Checkpoint
RP239: 4/14/2011 4:18:51 PM - System Checkpoint
RP240: 4/21/2011 12:54:48 PM - System Checkpoint
RP241: 4/30/2011 4:25:03 PM - System Checkpoint
RP242: 5/1/2011 5:06:15 PM - Installed Steam
RP243: 5/4/2011 12:26:36 PM - System Checkpoint
RP244: 5/5/2011 1:50:00 PM - System Checkpoint
RP245: 5/8/2011 6:27:19 AM - avast! Free Antivirus Setup
RP246: 5/8/2011 7:24:15 AM - Move file to quarantine: Cluster analysis
RP247: 5/8/2011 8:22:23 AM - Restore Operation
RP248: 5/8/2011 8:25:47 AM - Restore Operation
RP249: 5/8/2011 4:30:33 PM - avast! Free Antivirus Setup
RP250: 5/8/2011 5:18:11 PM - Installed HiJackThis
RP251: 5/8/2011 6:15:33 PM - Removed Skype™ 5.3
RP252: 5/8/2011 6:16:04 PM - Removed Skype Toolbars
RP253: 5/8/2011 6:16:21 PM - Removed Styler
RP254: 5/8/2011 7:32:24 PM - Removed ATI Catalyst Install Manager
.
==== Installed Programs ======================
.
"Nero SoundTrax Help
Adobe AIR
Adobe Download Manager
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Photoshop 7.0
Adobe Shockwave Player 11.5
Advertising Center
Alky for Applications (Windows XP)
Apple Application Support
Apple Software Update
ATI Catalyst Install Manager
Blu-ray Disc Authoring Plug-in
Bulletstorm
C-Media PCI Audio
Catalyst Control Center - Branding
Catalyst Control Center Core Implementation
Catalyst Control Center Graphics Full Existing
Catalyst Control Center Graphics Full New
Catalyst Control Center Graphics Light
Catalyst Control Center Graphics Previews Common
Catalyst Control Center HydraVision Full
Catalyst Control Center InstallProxy
ccc-core-preinstall
ccc-core-static
ccc-utility
CCC Help English
CCleaner (remove only)
Command & Conquer™ Red Alert™ 3
DAEMON Tools Toolbar
DAMN NFO Viewer v2.10.0032.RC3 (Remove Only)
DolbyFiles
Dragon Age: Origins
DTS Plug-in
Facebook Plug-In
FL Studio 9
Gadget Installer
Gracenote Plug-in
HiJackThis
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Windows XP (KB954550-v5)
HP PrecisionScan LTX
HP Share-to-Web
IconPackager
IL Download Manager
ImagXpress
Java Auto Updater
Java™ 6 Update 19
Java™ 6 Update 6
LClock
Malwarebytes' Anti-Malware
Menu Templates - Starter Kit
Microsoft .NET Framework 1.1
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Games for Windows - LIVE
Microsoft Games for Windows - LIVE Redistributable
Microsoft Kernel-Mode Driver Framework Feature Pack 1.1
Microsoft Office 2007 Recent Documents Gadget
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word 2007
Microsoft Office Word MUI (English) 2007
Microsoft Software Update for Web Folders (English) 12
Microsoft SQL Server Desktop Engine (SONY_MEDIAMGR)
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30304
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Works 2000
Microsoft Xbox 360 Accessories 1.0
Movie Templates - Starter Kit
Mozilla Firefox (3.6.17)
mp3PRO Plug-in
MSXML4 Parser
MyHeritage Family Tree Builder
Nero 9
Nero BackItUp 4
Nero BurnRights
Nero ControlCenter
Nero CoverDesigner
Nero CoverDesigner Help
Nero Disc Copy Gadget
Nero Disc Copy Gadget Help
Nero DiscSpeed
Nero DriveSpeed
Nero Express
Nero InfoTool
Nero Installer
Nero MediaHome 4
Nero Move it
Nero PhotoSnap
Nero PhotoSnap Help
Nero Recode
Nero Recode Help
Nero Rescue Agent
Nero RescueAgent Help
Nero ShowTime
Nero StartSmart
Nero StartSmart Help
Nero Vision
Nero WaveEditor
Nero WaveEditor Help
NeroBurningROM
NeroExpress
neroxml
NVIDIA PhysX
Oblivion
Oblivion mod manager 1.1.12
OpenAL
Pando Media Booster
PoiZone
Portal 2
PowerISO
QuickTime
Resource Hacker 3.4.0
RIFT
Right Click Image Converter
RPG Maker XP
Sawer
Sony ACID Pro 6.0
Sony Media Manager 2.2
SoundTrax
Steam
System Requirements Lab
The Lord of the Rings FREE Trial
Toxic Biohazard
Ventrilo Client
WebFldrs XP
Winamp (remove only)
Windows Internet Explorer 8
Windows Media Format 11 runtime
Windows Media Player 11
Windows Sidebar
WinRAR archiver
World of Warcraft
WorldWinner Games
XML Paper Specification Shared Components Pack 1.0
.
==== Event Viewer Messages From Past Week ========
.
5/8/2011 10:37:15 AM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: SASDIFSV SASKUTIL
5/8/2011 10:29:02 AM, error: Service Control Manager [7031] - The COM+ System Application service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 1000 milliseconds: Restart the service.
5/8/2011 10:28:59 AM, error: Service Control Manager [7034] - The MS Software Shadow Copy Provider service terminated unexpectedly. It has done this 1 time(s).
5/4/2011 9:23:27 AM, error: jraid [4] - Driver detected an internal error in its data structures for .
.
==== End Of File ===========================

Have one more log coming. Had to restart as it froze and restarted my computer.

Ok, the GMER scan can't continue. Everytime I scan, the monitor messes up badly in the 'My Pictures' folder and restarts. When I go to display through Control Panel as my desktop is untouchable, there is no image set for the background.

I tested it by putting the old picture back up as a wallpaper and it shows fine, but there are still no icons and there is no reaction when I click on the screen.

EDIT: Posts merged ~Budapest

Still awaiting a response T_T

EDIT: Please be patient. There are over 290 unanswered topics in this forum at present and the current average wait time to receive help is 9 days. ~Budapest

Edited by Budapest, 09 May 2011 - 12:16 AM.


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#2 Orange Blossom

Orange Blossom

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Posted 19 May 2011 - 09:36 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Please take note:

  • If you have since resolved the original problem you were having, we would appreciate you letting us know.
  • If you are unable to create a log because your computer cannot start up successfully please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • If you are unable to perform the steps we have recommended please try one more time and if unsuccessful alert us of such and we will design an alternate means of obtaining the necessary information.
  • If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • Upon completing the steps below another staff member will review your topic an do their best to resolve your issues.
  • If you have already posted a DDS log, please do so again, as your situation may have changed.
  • Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


Thanks and again sorry for the delay.
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

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#3 Orange Blossom

Orange Blossom

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Posted 26 May 2011 - 10:01 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Internet Security, NoScript Firefox ext.


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