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Redirect problems


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#1 bison

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Posted 03 May 2011 - 08:17 PM

Hi - looks like this is a common problem - Firefox is redirecting Google searches to other web sites. I run AVG (free version) and periodically get messages that it's found some malware and is quarantining it. I've also gotten a recent error message that says something like "RUNDLL error loading c:\windows\wamspri.dll"

I saw a recent post titled "Redirects to seemingly random sites" and can follow that process if helpful.

Thanks!

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#2 bison

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Posted 08 May 2011 - 07:45 PM

http://www.bleepingcomputer.com/forums/topic395332.html/page__p__2232800__fromsearch__1#entry2232800

Thanks - I've tried the basics (Malwarebytes, TDSS, spybod S&). Still getting redirects and my hard drive is making lots of noises when no processes are apparently running.

#3 boopme

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Posted 08 May 2011 - 08:20 PM

Hello having eun all those its apparent you have a ddeper infection. The HDD noise issue sounds like a failing hard drive. You should Back up all important files immediately. There is Back up help in the Guide below.

We need a deeper look. Please go here....
Preparation Guide .

Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If Gmer won't run,skip it and move on.
Let me know if that went well.



Its not unusual to receive such an error after using specialized fix tools.

A "Cannot find...", "Could not run...", "Error loading... or "specific module could not be found" message is usually related to malware that was set to run at startup but has been deleted. Windows is trying to load this file but cannot locate it since the file was mostly likely removed during an anti-virus or anti-malware scan. However, an associated orphaned registry entry remains and is telling Windows to load the file when you boot up. Since the file no longer exists, Windows will display an error message. You need to remove this registry entry so Windows stops searching for the file when it loads.

To resolve this, download Autoruns, search for the related entry and then delete it.

Create a new folder on your hard drive called AutoRuns (C:\AutoRuns) and extract (unzip) the file there. (click here if you're not sure how to do this.)
Open the folder and double-click on autoruns.exe to launch it.
Please be patient as it scans and populates the entries.
When done scanning, it will say Ready at the bottom.
Scroll through the list and look for a startup entry related to the file(s) in the error message. wamspri.dll
Right-click on the entry and choose delete.
Reboot your computer and see if the startup error returns.

Edited by boopme, 08 May 2011 - 08:31 PM.

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#4 bison

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Posted 09 May 2011 - 08:42 PM

Done and posted - thank you boopme! I couldn't get GMER to run.

#5 boopme

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Posted 09 May 2011 - 09:29 PM

No problem on GMer.

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRL Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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