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#1 gareth1234


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  • Local time:07:12 AM

Posted 08 May 2011 - 04:32 PM

My SymantecAntiVirus Corp. Edition (program 8.00.9374 Scan engine not clean or qourentine this back door virus. It won't let me restore to any available dates. Only in the safe mode, was I able to restart back to a good config date to where everything appears to be back to normal. Still, the file is there somewhere. It was ID as File:C:\WINDOWS\$ServicePackUninstall$
Can I look at the deleted email for that time period in the sender information area for some clues?
Does MS have a better virus program for Win XP home for service pack 3?
Thanks Gareth

Edited by Budapest, 08 May 2011 - 04:43 PM.
Moved from Virus, Trojan, Spyware, and Malware Removal Logs ~Budapest

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#2 Computerproblem101


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  • Local time:10:12 AM

Posted 08 May 2011 - 07:01 PM

Once your computer has been infected by a backdoor, there is no way to ever ensure the PC will be secure again due to its backdoor functionality, due to the fact that the virus has been detected, we will be able to remove it but there may always be some components of it remaining. If you do choose to remove this backdoor, please start with Malwarebytes.


Step 1: Download the program
Step 2: Update the program
Step 3: Run a quick scan
Step 4: Post the log here and remove infections found
Step 5: Reboot your PC

I will then instruct further.

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