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Error when re-installing XP


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#1 BrainyTehBrain

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Posted 08 May 2011 - 12:08 PM

When I'm at the fully blue screen at the Windows XP Installation disk, a bunch of things load, then I get the message "The file nvrd32.sys could not be found", then setup can't continue and my computer restarts. I tried googling, but no help. I'm on a Dell Dimension 2400 XP SP3

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#2 Allan

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Posted 08 May 2011 - 12:11 PM

1) Is this an original, retail XP CD?

2) Are you booting to the cd and beginning the installation routine from there?

3) Are you formatting before installing?

#3 BrainyTehBrain

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Posted 08 May 2011 - 01:25 PM

1) I'm not sure, my uncle just gave me a disk since he's the main tech guy for my household
2) When I put in the CD, nothing happens, I go to my computer, go to the disk, and click on setup. I just follow the setup, it restarts my computer, then thats when the error happens
3)Could you explain the difference? Windows XP is loaded on my computer right now, and I'm trying to start fresh

#4 Allan

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Posted 08 May 2011 - 01:33 PM

1) You need to boot to the CD. Change the boot order in the bios so the cd is the first device then, with the cd in the drive, reboot. If you want to "start fresh" (and DELETE EVERYTHING), choose the option to format before installing.

2) If it still doesn't work you need an original XP CD.




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