Posted 08 May 2011 - 06:23 AM
I forgot to say in the original message that some of the updates did install. It was just the one listed that did not install correctly. The lady with the problem e-mailed me, and we decided to wait until the next updates come in next month to see what happens. If we have that problem next month, we will try your solution. However, I doubt that this is what is causing the problem as I have the same operating system, and the same virus protection, and I don't have this problem. Thank you so much for your information. Are you the same Broni that use to post on Smartcomputing? If so, I remember you from there. You would always have the right answers for everyone's question. Thanks again, Broni.