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Infection and Redirects


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37 replies to this topic

#31 dbj15

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Posted 07 June 2011 - 03:12 PM

Hello Gringo.When I get to the "Choose a Recovery Tool" dialog menu,and select "startup repair"it finally stops and states "Start up Repair cannot repair this computer automatically".When you click finish it returns back to the System recovery options
choices.As none of the five options are of any value, all I can do is select Shut Down! David

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#32 gringo_pr

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Posted 07 June 2011 - 05:41 PM

Hello David


I want you to boot into the recovery options again and this time select "command prompt"


go to this page and print it out or copy what you can - http://www.sevenforums.com/tutorials/139810-sfc-scannow-run-command-prompt-boot.html


on part 7 is what I want you to start


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#33 dbj15

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Posted 08 June 2011 - 01:50 AM

Hello again Gringo.I have run into a problem that I need your clarification on.On the Sevnforums link that you wanted me to start at number (7) at, it says that after opening the command window that to be sure to use your drive letter where in the demo his was F: and that the actual user drive probably will not be the same so he types sfc /scannow /offbootdir=f:\ /offwindir=f:windows. When I open my DOS box and find the cursor blinking,it opens at X:\windows\system32> So I typed sfc /scannow /offbootdir=x;\ /offwindir=x:\windows And got back a response of "The arguments passed to sfc are invalid. The offline windows directory specified points to the online system"! Also, is this "X" drive created for a ram drive for the repair utility? I am sure that my windows installation partition was created on the "C:" drive.David

Edited by dbj15, 08 June 2011 - 01:51 AM.


#34 dbj15

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Posted 08 June 2011 - 04:53 AM

My last reply after the one that I asked for a clarification seems to have been lost! It also had an attachment of a zipped log file.I shall try to replicate it again here.I have found that the drive letter I needed to use in the scannow command is drive E: on the sick computer.I ran the command and waited until it finished. It came back with the following."Beginning system scan. This process will take some time.Windows Resource Protection found corrupt files but was unable to fix some of them.Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log I then zipped the CBS.log file as it was quite large and I am attaching it here.DavidAttached File  CBSlog.zip   105.63KB   2 downloads

#35 gringo_pr

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Posted 08 June 2011 - 08:06 AM

Please download Kaspersky Virus Removal Tool and SAVE it to your desktop

  • Right click and run as admin (xp please double click to run)
  • select lang
  • click on next
  • accept the license aggreement
  • select location and click on next
  • in autoscan make sure the first three boxes are checked and the box next to the C:/ drive
  • click on start scan
  • when complete click on report
  • in the three drop down boxes choose autoscan - do not group and important events
  • click on save and save to desktop
  • copy and paste this report in your next post

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#36 dbj15

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Posted 09 June 2011 - 01:25 AM

Hello Gringo.I have to ask regarding your last reply to me as to whether you recall that my sick computer condition is stuck at a Blue screen that momentarily appears just long enough to tell me that it is being shut down to avoid damage! As there is no desktop available to me,how would I make use of the Kaspersky Virus Removal Tool and configure it unless there is some way to do so using the xpud system tool? Let me know when you next get a chance please.David 6-8-11 11:24PM

#37 gringo_pr

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Posted 09 June 2011 - 01:16 PM

sorry about that


going thru that CBS.log it indicates that explorer still does not pass and that is the only thing I can think of

we keep replacing it but it is not helping - the best thing I can think of is to use the usb to remove anything you want to keep and reinstall windows


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#38 gringo_pr

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Posted 12 June 2011 - 02:06 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
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