Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

HijackThis Log: Please help diagnose


  • This topic is locked This topic is locked
4 replies to this topic

#1 Catch_Zero

Catch_Zero

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:01:34 AM

Posted 07 May 2011 - 01:06 PM

My parents computer had a crazy amount of malware. They ran Malwarebytes' Anti-Malware and removed the infections, but the internet still cannot located a wireless signal or establish a connection when connected to the modem via ethernet cable. The network works fine on my laptop with both connections. Please help me get this computer working again. Here's the log from HijackThis.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 12:06:40 PM, on 5/7/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\ABBYY\FineReaderSprint\9.00\Licensing\NetworkLicenseServer.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Authentium\AntiVirus5\vsedsps.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
c:\Program Files\Zune\ZuneBusEnum.exe
C:\Program Files\Common Files\Authentium\AntiVirus5\vseamps.exe
C:\Program Files\Common Files\Authentium\AntiVirus5\vseqrts.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Zune\ZuneLauncher.exe
C:\Program Files\Epson Software\Event Manager\EEventManager.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\Epson Software\FAX Utility\FUFAXSTM.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\LTCM Client\ltcmScheduler.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\msiexec.exe
C:\Documents and Settings\All Users.WINDOWS\Application Data\I71aPD77.exe
C:\Documents and Settings\All Users.WINDOWS\Application Data\I71aPD77.exe
C:\Documents and Settings\All Users.WINDOWS\Application Data\I71aPD77.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe
C:\Documents and Settings\All Users.WINDOWS\Application Data\I71aPD77.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\All Users.WINDOWS\Application Data\I71aPD77.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O1 - Hosts: 74.125.45.100 4-open-davinci.com
O1 - Hosts: 74.125.45.100 securitysoftwarepayments.com
O1 - Hosts: 74.125.45.100 privatesecuredpayments.com
O1 - Hosts: 74.125.45.100 secure.privatesecuredpayments.com
O1 - Hosts: 74.125.45.100 getantivirusplusnow.com
O1 - Hosts: 74.125.45.100 secure-plus-payments.com
O1 - Hosts: 74.125.45.100 www.getantivirusplusnow.com
O1 - Hosts: 74.125.45.100 www.secure-plus-payments.com
O1 - Hosts: 74.125.45.100 www.getavplusnow.com
O1 - Hosts: 74.125.45.100 safebrowsing-cache.google.com
O1 - Hosts: 74.125.45.100 urs.microsoft.com
O1 - Hosts: 74.125.45.100 www.securesoftwarebill.com
O1 - Hosts: 74.125.45.100 secure.paysecuresystem.com
O1 - Hosts: 74.125.45.100 paysoftbillsolution.com
O1 - Hosts: 74.125.45.100 protected.maxisoftwaremart.com
O1 - Hosts: 88.198.198.201 www.google.com
O1 - Hosts: 88.198.198.201 google.com
O1 - Hosts: 88.198.198.201 google.com.au
O1 - Hosts: 88.198.198.201 www.google.com.au
O1 - Hosts: 88.198.198.201 google.be
O1 - Hosts: 88.198.198.201 www.google.be
O1 - Hosts: 88.198.198.201 google.com.br
O1 - Hosts: 88.198.198.201 www.google.com.br
O1 - Hosts: 88.198.198.201 google.ca
O1 - Hosts: 88.198.198.201 www.google.ca
O1 - Hosts: 88.198.198.201 google.ch
O1 - Hosts: 88.198.198.201 www.google.ch
O1 - Hosts: 88.198.198.201 google.de
O1 - Hosts: 88.198.198.201 www.google.de
O1 - Hosts: 88.198.198.201 google.dk
O1 - Hosts: 88.198.198.201 www.google.dk
O1 - Hosts: 88.198.198.201 google.fr
O1 - Hosts: 88.198.198.201 www.google.fr
O1 - Hosts: 88.198.198.201 google.ie
O1 - Hosts: 88.198.198.201 www.google.ie
O1 - Hosts: 88.198.198.201 google.it
O1 - Hosts: 88.198.198.201 www.google.it
O1 - Hosts: 88.198.198.201 google.co.jp
O1 - Hosts: 88.198.198.201 www.google.co.jp
O1 - Hosts: 88.198.198.201 google.nl
O1 - Hosts: 88.198.198.201 www.google.nl
O1 - Hosts: 88.198.198.201 google.no
O1 - Hosts: 88.198.198.201 www.google.no
O1 - Hosts: 88.198.198.201 google.co.nz
O1 - Hosts: 88.198.198.201 www.google.co.nz
O1 - Hosts: 88.198.198.201 google.pl
O1 - Hosts: 88.198.198.201 www.google.pl
O1 - Hosts: 88.198.198.201 google.se
O1 - Hosts: 88.198.198.201 www.google.se
O1 - Hosts: 88.198.198.201 google.co.uk
O1 - Hosts: 88.198.198.201 www.google.co.uk
O1 - Hosts: 88.198.198.201 google.co.za
O1 - Hosts: 88.198.198.201 www.google.co.za
O1 - Hosts: 88.198.198.201 www.google-analytics.com
O1 - Hosts: 88.198.198.201 www.bing.com
O1 - Hosts: 88.198.198.201 search.yahoo.com
O1 - Hosts: 88.198.198.201 www.search.yahoo.com
O1 - Hosts: 88.198.198.201 uk.search.yahoo.com
O1 - Hosts: 88.198.198.201 ca.search.yahoo.com
O1 - Hosts: 88.198.198.201 de.search.yahoo.com
O1 - Hosts: 88.198.198.201 fr.search.yahoo.com
O1 - Hosts: 88.198.198.201 au.search.yahoo.com
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn6\yt.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll (file missing)
O2 - BHO: Trend Micro Toolbar BHO - {43C6D902-A1C5-45c9-91F6-FD9E90337E18} - C:\Program Files\Trend Micro\TrendSecure\TISProToolbar\TSToolbar.dll (file missing)
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Easy Photo Print - {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - C:\Program Files\Epson Software\Easy Photo Print\EPTBL.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: (no name) - {FCCC63D1-D8E4-458D-BC4F-B0C3CABF31AB} - C:\PROGRA~1\FaceMod\FACEMO~1.DLL (file missing)
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn6\YTSingleInstance.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn6\yt.dll
O3 - Toolbar: Easy Photo Print - {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - C:\Program Files\Epson Software\Easy Photo Print\EPTBL.dll
O3 - Toolbar: Trend Micro Toolbar - {CCAC5586-44D7-4c43-B64A-F042461A97D2} - C:\Program Files\Trend Micro\TrendSecure\TISProToolbar\TSToolbar.dll (file missing)
O4 - HKLM\..\Run: [D-Link RangeBooster G WDA-2320] C:\Program Files\D-Link\RangeBooster G WDA-2320\AirPlusCFG.exe
O4 - HKLM\..\Run: [ANIWZCS2Service] C:\Program Files\ANI\ANIWZCS2 Service\WZCSLDR2.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [DXDllRegExe] dxdllreg.exe
O4 - HKLM\..\Run: [ArcSoft Connection Service] C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [Zune Launcher] "c:\Program Files\Zune\ZuneLauncher.exe"
O4 - HKLM\..\Run: [EEventManager] "C:\Program Files\Epson Software\Event Manager\EEventManager.exe"
O4 - HKLM\..\Run: [FUFAXSTM] "C:\Program Files\Epson Software\FAX Utility\FUFAXSTM.exe"
O4 - HKLM\..\Run: [LTCM Client] C:\Program Files\LTCM Client\ltcmClient.exe /startup
O4 - HKLM\..\Run: [Yyubug] rundll32.exe "C:\WINDOWS\ipolovawub.dll",Startup
O4 - HKLM\..\Run: [UfSeAgnt.exe] "C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe"
O4 - HKLM\..\RunOnce: [AvgUninstallURL] cmd.exe /c start http://www.avg.com/ww.special-uninstallation-feedback-app?lic=OQBBAFYARgBSAEUARQAtAFYASwBQAEMAQgAtADYAQgBXAEYATQAtAFQAUgBMAFEAUgAtAEIAUgBVAEgAUAAtAEMAUAA4ADYARwA"&"inst=NwA3AC0ANAAyADMANgAxADMAMgA4ADEALQBGAFAAOQArADYALQBCAEEAUgA5AEcAKwAxAC0AVABCADkAKwAyAC0ARgBMACsAOQAtAFgATwAzADYAKwAxAA"&"prod=90"&"ver=9.0.894
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [ltcmScheduler] C:\Program Files\LTCM Client\ltcmScheduler.exe
O4 - HKCU\..\Run: [EPSON WorkForce 630 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIGBA.EXE /FU "C:\WINDOWS\TEMP\E_SCC.tmp" /EF "HKCU"
O4 - HKCU\..\Run: [OE] "C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe"
O4 - HKLM\..\Policies\Explorer\Run: [fpact] C:\DOCUME~1\BOBBY~1.ROB\LOCALS~1\Temp\zitui1.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: *.musicmatch.com (HKLM)
O18 - Protocol: tmtb - {04EAF3FB-4BAC-4B5A-A37D-A1CF210A5A42} - C:\Program Files\Trend Micro\TrendSecure\TISProToolbar\TSToolbar.dll (file missing)
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
O23 - Service: ABBYY FineReader 9.0 Sprint Licensing Service (ABBYY.Licensing.FineReader.Sprint.9.0) - ABBYY - C:\Program Files\Common Files\ABBYY\FineReaderSprint\9.00\Licensing\NetworkLicenseServer.exe
O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
O23 - Service: ANIWZCSd Service (ANIWZCSdService) - Alpha Networks Inc. - C:\Program Files\ANI\ANIWZCS2 Service\ANIWZCSdS.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Trend Micro Central Control Component (SfCtlCom) - Unknown owner - C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe (file missing)
O23 - Service: Trend Micro Unauthorized Change Prevention Service (TMBMServer) - Unknown owner - C:\Program Files\Trend Micro\BM\TMBMSRV.exe (file missing)
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Unknown owner - C:\Program Files\Trend Micro\Internet Security\TmPfw.exe (file missing)
O23 - Service: Trend Micro Proxy Service (TmProxy) - Unknown owner - C:\Program Files\Trend Micro\Internet Security\TmProxy.exe (file missing)
O23 - Service: vseamps - Authentium, Inc - C:\Program Files\Common Files\Authentium\AntiVirus5\vseamps.exe
O23 - Service: vsedsps - Authentium, Inc - C:\Program Files\Common Files\Authentium\AntiVirus5\vsedsps.exe
O23 - Service: vseqrts - Authentium, Inc - C:\Program Files\Common Files\Authentium\AntiVirus5\vseqrts.exe
O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

--
End of file - 14412 bytes

BC AdBot (Login to Remove)

 


#2 teacup61

teacup61

    Bleepin' Texan!


  • Malware Response Team
  • 17,075 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Wills Point, Texas
  • Local time:02:34 AM

Posted 07 May 2011 - 01:13 PM

Hello Catch_Zero ,

Posted Image

There is still a lot wrong with this computer. Don't even bother with a connection for now. We may need yours to help.....do you have a flash drive to transfer some things with? Let me know and we'll get started.

Thanks,
tea
Please make a donation so I can keep helping people just like you.
Every little bit helps! :)
You can even use your credit card! Thank you!

Posted Image


Error reading poptart in Drive A: Delete kids y/n?

#3 Catch_Zero

Catch_Zero
  • Topic Starter

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:01:34 AM

Posted 07 May 2011 - 01:28 PM

Yes, I have a flash drive. What do I need to download?

#4 teacup61

teacup61

    Bleepin' Texan!


  • Malware Response Team
  • 17,075 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Wills Point, Texas
  • Local time:02:34 AM

Posted 07 May 2011 - 01:33 PM

Excellent. :thumbup2:

Download this to your flash and transfer it to the parents' computer, then run as directed. *If* it wants to install the recovery console, just skip/ignore it.

This tool is not a toy. If used the wrong way you could trash your computer. Please use only under direction of a Helper. If you decide to do so anyway, please do not blame me or ComboFix.

* Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

1. Download this file - combofix.exe
http://download.bleepingcomputer.com/sUBs/ComboFix.exe

2. Double click combofix.exe & follow the prompts.
3. When finished, it will produce a log for you. Post that log in your next reply please.

Note:
Do not mouseclick combofix's window while it's running. That may cause it to stall.

If you have trouble running it the first time, then rename ComboFix.exe to .exe and try again.

Thanks,
tea
Please make a donation so I can keep helping people just like you.
Every little bit helps! :)
You can even use your credit card! Thank you!

Posted Image


Error reading poptart in Drive A: Delete kids y/n?

#5 teacup61

teacup61

    Bleepin' Texan!


  • Malware Response Team
  • 17,075 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Wills Point, Texas
  • Local time:02:34 AM

Posted 12 June 2011 - 01:45 PM

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic
Please make a donation so I can keep helping people just like you.
Every little bit helps! :)
You can even use your credit card! Thank you!

Posted Image


Error reading poptart in Drive A: Delete kids y/n?




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users