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Computer Won't Go To Certain Sites Anymore.


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#1 mistress_moo

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Posted 02 January 2006 - 08:03 PM

I have been having problems with my computer since Christmas Day. I am part of Neopets and think I was infected with a trojan from someone who dislikes Neopets. This thing keeps me from going to that website. It also has spread to other people on my network as well as just friends and family. Also my computer has been running slow and shutting down whenever it feels like it.

I have ran spybot, ad-aware, avg, pestpatrol, Trend Micro anti-spyware, and Hijack-This. None of them have removed the problem. I have been running Personal Inspector too and it dosen't seem to be showing anything. Someone told me it was called Kraimer but I did what they said and there is nothing called Kraimer in my computer. It is starting to effect other programs now and really need it gone before it effects my college classes.

Anyway, to remove it would be greatly appreciated.

Thank you so much,
Amber

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#2 tg1911

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Posted 03 January 2006 - 02:11 PM

Run these online virus scanners:
http://www.pandasoftware.com/activescan/
http://housecall.trendmicro.com/

If that doesn't help rid you of the problem, you should post a HijackThis log for examination.

You should not try to fix anything with HJT, unless you have been properly trained in it's use.
HJT is a tool used to locate "problems".
The removal of these "problems" is sometimes much more involved, than just having HJT fix it.
The improper use of HJT could also cause damage to your system.

I suggest you post a HJT log for our Team to examine.
They'll take you through the fix, step by step.

Read How to post a HijackThis Log.
Please read, and follow, all directions carefully.

Then, run a log, and post it in the HJT forum, at this link. Do not, fix anything, yet.
A member, of the HJT Team, will help you out.
It may take a while to get a response, because the HJT Team are very busy. Please, be patient, these people are volunteers. They will help you out, as soon as possible.

NOTE:
Once you have made the post, please, DO NOT make another post in the HJT forum, until it has been responded to by a member of the HJT Team. The first thing they look for, when looking for logs to reply to, is 0 replies. If you make another post, there will be 1 reply. The team member, glancing over the replies, might assume someone is already helping you out, and will not respond. So, just make your post, and let it sit there, until a team member responds. This way you will be taken care of, in the most timely manner.
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