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google redirect/windows security compromised PLEASE HELP!


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3 replies to this topic

#1 leperm

leperm

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Posted 05 May 2011 - 03:05 PM

I have tried all of the resources I could find, but none touch this bug. AVG found four trojan horse bugs and removed them, but they keep coming back.

I have read the prep guide and have the DDS and ARK logs as requested:

.
DDS (Ver_11-03-05.01) - NTFSx86
Run by Aspen Endodontics at 11:24:36.18 on Thu 05/05/2011
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_17
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3317.2252 [GMT -8:00]
.
AV: AVG Anti-Virus Free Edition 2011 *Enabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.
============== Running Processes ===============
.
C:\PROGRA~1\AVG\AVG10\avgchsvx.exe
C:\PROGRA~1\AVG\AVG10\avgrsx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\DOCUME~1\ASPENE~1\LOCALS~1\Temp\Temporary Directory 1 for gmer.zip\gmer.exe
C:\Documents and Settings\Aspen Endodontics\Desktop\dds.scr
C:\WINDOWS\system32\SearchProtocolHost.exe
.
============== Pseudo HJT Report ===============
.
uSearch Page = hxxp://www.google.com
uDefault_Page_URL = partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=2080320
uSearch Bar = hxxp://www.google.com/ie
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
uURLSearchHooks: UrlSearchHook Class: {00000000-6e41-4fd3-8538-502f5495e5fc} - c:\program files\ask.com\GenericAskToolbar.dll
mURLSearchHooks: H - No File
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg10\avgssie.dll
BHO: EWPBrowseObject Class: {68f9551e-0411-48e4-9aaf-4bc42a6a46be} - c:\program files\canon\easy-webprint\EWPBrowseLoader.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.5612.1312\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\dell\bae\BAE.dll
BHO: Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Easy-WebPrint: {327c2873-e90d-4c37-aa9d-10ac9baba46c} - c:\program files\canon\easy-webprint\Toolband.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
TB: Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg10\avgpp.dll
Notify: GoToMyPC - c:\program files\citrix\gotomypc\G2WinLogon.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\docume~1\aspene~1\applic~1\mozilla\firefox\profiles\dkauudyg.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.google.com/search?lr=&ie=UTF-8&oe=UTF-8&q=
FF - prefs.js: browser.search.selectedEngine - Google
FF - component: c:\program files\avg\avg8\firefox\components\avgssff.dll
FF - component: c:\program files\avg\avg8\toolbarff\components\vmAVGConnector.dll
FF - component: c:\program files\mozilla firefox\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\googletoolbar.dll
FF - component: c:\program files\mozilla firefox\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\metrics.dll
FF - component: c:\program files\mozilla firefox\extensions\talkback@mozilla.org\components\qfaservices.dll
FF - component: c:\program files\real\realplayer\browserrecord\components\nprpbrowserrecordplugin.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60310.0\npctrlui.dll
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2011-2-22 22992]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2011-1-19 32464]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2011-1-7 248656]
R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2011-3-1 34896]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2011-2-10 296400]
S2 itlperf;Intel CPU;c:\windows\system32\svchost.exe -k itlsvc [2004-8-11 14336]
S3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [2011-3-30 134480]
S3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [2011-2-10 24144]
S3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [2011-2-10 27216]
S3 Netaapl;Apple Mobile Device Ethernet Service;c:\windows\system32\drivers\netaapl.sys [2011-2-8 18432]
S4 ASFAgent;ASF Agent;c:\program files\intel\asf agent\ASFAgent.exe [2007-1-23 133968]
S4 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg10\identity protection\agent\bin\AVGIDSAgent.exe [2011-2-15 7421280]
S4 avgwd;AVG WatchDog;c:\program files\avg\avg10\avgwdsvc.exe [2011-2-8 269520]
S4 dkab_device;dkab_device;c:\windows\system32\dkabcoms.exe -service --> c:\windows\system32\DKabcoms.exe -service [?]
S4 DLSDB;Dell Printer Status Database;c:\program files\dell printers\additional color laser software\status monitor\dlsdbnt.exe [2008-3-19 140184]
S4 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\mcafee security scan\2.0.181\McCHSvc.exe [2010-1-15 227232]
.
=============== Created Last 30 ================
.
2011-05-05 16:27:20 12928 ----a-w- c:\windows\system32\drivers\Dot4Prt.sys
2011-05-05 16:27:20 12928 ----a-w- c:\windows\system32\dllcache\dot4prt.sys
2011-05-05 16:27:19 23808 ----a-w- c:\windows\system32\drivers\Dot4usb.sys
2011-05-05 16:27:19 23808 ----a-w- c:\windows\system32\dllcache\dot4usb.sys
2011-05-05 16:27:19 206976 ----a-w- c:\windows\system32\drivers\Dot4.sys
2011-05-05 16:27:19 206976 ----a-w- c:\windows\system32\dllcache\dot4.sys
2011-05-03 18:33:39 16928 ------w- c:\windows\system32\spmsgXP_2k3.dll
2011-05-03 18:18:02 -------- d-----w- c:\docume~1\aspene~1\applic~1\Malwarebytes
2011-05-03 18:17:58 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-05-03 18:17:58 -------- d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2011-05-03 18:17:55 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-05-03 18:17:55 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-05-02 22:33:48 -------- d-----w- c:\docume~1\aspene~1\applic~1\17C166FA4E24EBEC38B3DF35EF52ABA7
2011-04-22 21:30:15 -------- d-----w- c:\docume~1\aspene~1\applic~1\AVG10
2011-04-22 21:25:47 -------- d-----w- c:\windows\system32\drivers\AVG
2011-04-22 21:25:47 -------- d-----w- c:\docume~1\alluse~1\applic~1\AVG10
2011-04-22 21:09:45 -------- d-----w- c:\docume~1\alluse~1\applic~1\MFAData
2011-04-14 11:39:02 103864 ----a-w- c:\program files\mozilla firefox\plugins\nppdf32.dll
2011-04-14 11:39:02 103864 ----a-w- c:\program files\internet explorer\plugins\nppdf32.dll
2011-04-07 02:22:28 -------- d-----w- c:\documents and settings\aspen endodontics\DxReport
.
==================== Find3M ====================
.
2011-03-07 05:33:50 692736 ----a-w- c:\windows\system32\inetcomm.dll
2011-03-04 06:45:07 434176 ----a-w- c:\windows\system32\vbscript.dll
2011-03-03 13:21:11 1857920 ----a-w- c:\windows\system32\win32k.sys
2011-02-19 01:36:58 4184352 ----a-w- c:\windows\system32\usbaaplrc.dll
2011-02-17 19:00:29 832512 ----a-w- c:\windows\system32\wininet.dll
2011-02-17 19:00:28 78336 ----a-w- c:\windows\system32\ieencode.dll
2011-02-17 19:00:28 1830912 ------w- c:\windows\system32\inetcpl.cpl
2011-02-17 19:00:27 17408 ----a-w- c:\windows\system32\corpol.dll
2011-02-17 12:32:12 5120 ----a-w- c:\windows\system32\xpsp4res.dll
2011-02-17 11:44:16 389120 ----a-w- c:\windows\system32\html.iec
2011-02-15 12:56:39 290432 ----a-w- c:\windows\system32\atmfd.dll
2011-02-11 13:25:52 229888 ----a-w- c:\windows\system32\fxscover.exe
2011-02-09 13:53:52 270848 ----a-w- c:\windows\system32\sbe.dll
2011-02-09 13:53:52 186880 ----a-w- c:\windows\system32\encdec.dll
2011-02-08 13:33:55 978944 ----a-w- c:\windows\system32\mfc42.dll
2011-02-08 13:33:55 974848 ----a-w- c:\windows\system32\mfc42u.dll
.
============= FINISH: 11:26:14.18 ===============

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
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  • Gender:Male
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  • Local time:07:22 AM

Posted 11 May 2011 - 05:23 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.


We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.


In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply





Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".


information and logs:

  • In your next post I need the following

  • .logs from DDS
  • log from RKUnHooker
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 15 May 2011 - 02:28 AM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  • Local time:07:22 AM

Posted 19 May 2011 - 02:39 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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