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I think my computer is infected.


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3 replies to this topic

#1 pixman15

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Posted 04 May 2011 - 08:55 PM

I have a Rundll error that pops up when I start my computer.

I also keep getting a "development environment has encountered a problem and needs to close. We are sorry for the inconvenience." It then asks me to send error report. Also, it asks me about script debugging.

I'm also getting directed to website advertising when I click on links in Firefox.

I've run malware bytes and combofix.

Any help would be much appreciated. Thanks!

Edited by pixman15, 04 May 2011 - 08:56 PM.


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#2 boopme

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Posted 04 May 2011 - 09:09 PM

Hello having run ComboFix we need to see that and a DDS log.

Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9 which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
Skip the GMER step and instead post the ComboFix log you have.

Let me know if that went well.

Edited by boopme, 04 May 2011 - 09:09 PM.

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#3 pixman15

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Posted 04 May 2011 - 10:26 PM

I can't seem to upload anything. I get a "Problem loading page" in my web browser when I copy and paste the dds file.

I was able to make a new post, but I can't seem to be able to copy and paste the dds report, nor will it let me upload anything. When I try to post the changes it says my connection was reset.

Edited by pixman15, 04 May 2011 - 10:43 PM.


#4 Orange Blossom

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Posted 04 May 2011 - 10:55 PM

Hello,

The infection you have is likely responsible for that. Now that you have posted a log here: http://www.bleepingcomputer.com/forums/topic395556.html you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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