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Blue Screen issues


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4 replies to this topic

#1 vhawkins912

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Posted 04 May 2011 - 02:50 PM

Hey all, was wondering if someone could give me a hand with this. Working with this pc, running windows XP SP3 constantly blue screening lately. I've run blue screen view, and here is the log:

==================================================
Dump File : Mini050211-02.dmp
Crash Time : 5/2/2011 11:48:35 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : 0xbad0b158
Parameter 2 : 0x00000000
Parameter 3 : 0x805bc23d
Parameter 4 : 0x00000002
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+22f43
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6055 (xpsp_sp3_gdr.101209-1647)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini050211-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

To be sure, I've run memory tests which have all passed. Does anyone have any further suggestions?

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#2 vhawkins912

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Posted 04 May 2011 - 02:54 PM

Here are more dump files"

==================================================
Dump File : Mini050311-01.dmp
Crash Time : 5/3/2011 11:53:29 AM
Bug Check String : BAD_POOL_CALLER
Bug Check Code : 0x000000c2
Parameter 1 : 0x00000007
Parameter 2 : 0x00000cd4
Parameter 3 : 0x120001e5
Parameter 4 : 0x899f0237
Caused By Driver : mfehidk.sys
Caused By Address : mfehidk.sys+2ae00
File Description : McAfee Link Driver
Product Name : SYSCORE.14.1.0.615.x86
Company : McAfee, Inc.
File Version : SYSCORE.14.1.0.615.x86
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini050311-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini050211-02.dmp
Crash Time : 5/2/2011 11:48:35 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : 0xbad0b158
Parameter 2 : 0x00000000
Parameter 3 : 0x805bc23d
Parameter 4 : 0x00000002
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+22f43
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6055 (xpsp_sp3_gdr.101209-1647)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini050211-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini050211-01.dmp
Crash Time : 5/2/2011 6:10:15 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0xb94eb19b
Parameter 3 : 0x9af6456c
Parameter 4 : 0x00000000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+22f43
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6055 (xpsp_sp3_gdr.101209-1647)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini050211-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini042311-03.dmp
Crash Time : 4/23/2011 7:21:52 AM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0xb94eb36e
Parameter 3 : 0xb792c6d8
Parameter 4 : 0x00000000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+22f43
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6055 (xpsp_sp3_gdr.101209-1647)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini042311-03.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini042311-02.dmp
Crash Time : 4/23/2011 4:13:46 AM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : 0xfffffff9
Parameter 2 : 0x00000000
Parameter 3 : 0x8054b51a
Parameter 4 : 0x00000000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+22f43
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6055 (xpsp_sp3_gdr.101209-1647)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini042311-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini042311-01.dmp
Crash Time : 4/23/2011 2:23:08 AM
Bug Check String : BAD_POOL_HEADER
Bug Check Code : 0x00000019
Parameter 1 : 0x00000020
Parameter 2 : 0x892a39cf
Parameter 3 : 0x892a39cf
Parameter 4 : 0x0a00016c
Caused By Driver : mfehidk.sys
Caused By Address : mfehidk.sys+14e04
File Description : McAfee Link Driver
Product Name : SYSCORE.14.1.0.615.x86
Company : McAfee, Inc.
File Version : SYSCORE.14.1.0.615.x86
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini042311-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini042211-06.dmp
Crash Time : 4/22/2011 10:58:53 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : 0xbad0b158
Parameter 2 : 0x00000000
Parameter 3 : 0x805bc23d
Parameter 4 : 0x00000002
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+22f43
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6055 (xpsp_sp3_gdr.101209-1647)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini042211-06.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini042211-05.dmp
Crash Time : 4/22/2011 9:05:17 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : 0xbad0b158
Parameter 2 : 0x00000000
Parameter 3 : 0x805bc23d
Parameter 4 : 0x00000002
Caused By Driver : netbt.sys
Caused By Address : netbt.sys+1b98c
File Description : MBT Transport driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-0852)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini042211-05.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini042211-04.dmp
Crash Time : 4/22/2011 10:06:07 AM
Bug Check String : BAD_POOL_CALLER
Bug Check Code : 0x000000c2
Parameter 1 : 0x00000007
Parameter 2 : 0x00000cd4
Parameter 3 : 0x02210001
Parameter 4 : 0x89b10238
Caused By Driver : mrxwdnp.sys
Caused By Address : mrxwdnp.sys+16c6c
File Description : Wall Data NT Shared Folders MRXWDNP
Product Name : RUMBA
Company : NetManage Incorporated
File Version : 2888,711,0,0
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini042211-04.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini042211-03.dmp
Crash Time : 4/22/2011 6:49:54 AM
Bug Check String : DRIVER_CORRUPTED_EXPOOL
Bug Check Code : 0x000000c5
Parameter 1 : 0x49a79032
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x8054b0ba
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+6d758
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6055 (xpsp_sp3_gdr.101209-1647)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini042211-03.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

#3 hamluis

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Posted 05 May 2011 - 07:42 AM

I would try uninstalling/reinstalling McAfee.

Aside from the BSODS...how does the system run? Any connection or update problems?

Can you download/install from the Windows Update site?

Louis

#4 vhawkins912

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Posted 05 May 2011 - 09:59 AM

Besides the BSOD, runs fine. It is usually running hours at a time, monitoring sleep study results, so these stoppages are difficult to deal with.

I uninstalled/reinstalled McAfee, once I have access to the machine again I will attempt Windows updates.

#5 cferr

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Posted 07 May 2011 - 08:29 PM

There is no consistency to the crashes. This leads me to believe that the memory is becoming corrupt due to hardware issue or a buffer overflow in a driver.

Do this:

Start --> Run --> verifier.exe

Create custom settings --> Select from individual settings from a full list --> Check off: Special pool, pool tracking, force IRQL checking, i/o verification, dma checking, and irp logging.

Select driver names from a list and select any drivers that are not from "Microsoft Corporation" and don't start with the work dump_.

If the system crashes again, post the most recent file in c:\windows\minidump (or wherever your windir is). Also, check that all your fans are clean. Overheating can cause weird crashes.




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