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Google Redirect & No Gmail Access


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#1 Lynds000

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Posted 04 May 2011 - 12:14 PM

I'm pretty sure I have the google redirect virus, I have tried numerous fixes and nothing seems to be working. When I go to google.com it defaults to the old google search engine with a copyright date of 2009 and if the search does work it sends me to numerous ads. I also can't access any of my gmail accounts, when I search for gmail.com it takes me to the old school google search page (also, this has been happening on all of the computers in our house, 2 laptops and a desktop). I was following one of the other forums where it suggested I download Malware Bytes/Antimalware and run that which I did, no infections came back. I did the DNS flush and restarted my router and ran HijackThis but I can't seem to get the results to save in a recognized file to attach to this. If there are any suggestions or fixes please let me know!!!!
:unsure:

Edit: Moved topic from Vista to the more appropriate forum. ~ Animal

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#2 boopme

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Posted 04 May 2011 - 02:06 PM

Hello,let's do these next and see about the redirects.

Please download the TDSS Rootkit Removing Tool (TDSSKiller.exe) and save it to your Desktop. <-Important!!!
Be sure to download TDSSKiller.exe (v2.4.0.0) from Kaspersky's website and not TDSSKiller.zip which appears to be an older version 2.3.2.2 of the tool.
  • Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • If TDSSKiller does not run, try renaming it.
  • To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to How to change the file extension.
  • Click the Start Scan button.
  • Do not use the computer during the scan
  • If the scan completes with nothing found, click Close to exit.
  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
  • A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller.2.4.0.0_27.07.2010_09.o7.26_log.txt) will be created and saved to the root directory (usually Local Disk C:).
  • Copy and paste the contents of that file in your next reply.


If TDSSKiller does not run, try renaming it. To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to these[/color] instructions. In some cases it may be necessary to redownload TDSSKiller and randomly rename it before downloading and saving to the computer.



Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, [color="#8B0000"]Post new scan log
and Reboot into normal mode.

Please ask any needed questions,post logs and Let us know how the PC is running now.
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