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Malware Kills AVG


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#1 Yepitsbroke

Yepitsbroke

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Posted 04 May 2011 - 06:13 AM

Her dell mini is redirecting and blocking sites. Installed AVG which found problems and attempted to fix, but next day avg was effectively disabled as nothing was actively running and it will no longer scan.

Log attached.

She needs this mini for her work from home, so trying my best to get it fixed today. Thanks for any help.
Hijackthis log attached.

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#2 Orange Blossom

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Posted 04 May 2011 - 10:50 PM

Hello,

The aforementioned log is not present, and we don't use HiJack This much anyway.

Please follow the instructions in ==>This Guide<==. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues and what you have done to resolve them.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




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