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Random Redirects, unable to access windows update

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#1 ErikDV


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Posted 04 May 2011 - 12:05 AM

Hi there,

I am new to this forum as well.. noticed many people have the same problem as myself.

I have a windows vista home premium machine with service pack 2. I am getting random redirects to webpages trying to sell spy cleaners etc, in both IE and Chrome.

I have AVG free 2011 installed.
I have run the windows mert.exe scan (full) and it didn't find anything.
I have run spybot search and destroy and it didn't find anything.

I have deleted Spybot and run the OTL and attached the log file.
It appears to have happened April 30.

Any help would be very much appreciated!


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#2 Orange Blossom

Orange Blossom

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Posted 04 May 2011 - 01:04 AM


The aforementioned log is not present.

Please follow the instructions in ==>This Guide<==. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues and what you have done to resolve them.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Internet Security, NoScript Firefox ext.


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