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Anti Spyware Programs Not Detecting Threats!


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#1 sharna

sharna

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Posted 02 January 2006 - 11:30 AM

ok first of all im so glad i found your site because searching through glossaries and all that is just too frustrating, its best to talk to a human (even if it is through a computer :thumbsup: ). OK... i have Microsft AntiPyware Beta1 installed on my computer which i updated just before because of the new year and all, and i did i deep system scan and it turned up a few threas so i got rid of them and rebooted right. when i rebooted and came to the desktop my hdd file opened up all by itself, why did it do this, i rebooted again and it did the same, i dont know why it is doing it. ok so i updated the components on the anti spyware prgram and did another full system scan because i had pop ups trying to install things on my computer, but it did not find any threats. i know there is some sort of adware or something on my computer because i have links in my favourites bar that i did not add and cannot be deleted, some of them include travel, shopping, online gambling, adult match maker, etc. and when i go to a website or even just start up internet explorer another window pops up with an ad for onlinegamling casinos and stuff, it doesnt look like a pop up because it had a url at the top of the page and it looks like i have just opened it up myself.

another one is when i click on the favourites bar and try to delete the links that i did not add and do not want, a pop up comes up which is blank and it has a yellow bar at the top which says "active-x control is trying to install ....' adults only..' and 'online casino free access'.." why is this thing pooping up??

i have been running scans constantly for the past few hours and it just ownt detect this spyware program. how can i get rid of it and the links in the favourites bar. and how can i atop my HDD file from opening up automatically on start-up.

sorry the post is soo long but i really am in a big pickle here.
if you could possibly help i would be grateful.

thanks

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#2 bgardner

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Posted 02 January 2006 - 11:35 AM

Hello and welcome to BC.

You might want to address this issue to the HJT Team. The HJT Team is very successful in my opinion.

Heres the link to get started on the proper procedures to post a HiJack This Log:

http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/

#3 jgweed

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Posted 02 January 2006 - 11:57 AM

Because there are many different definitions of what consitutes spyware/adware, one should not rely on one single application to remove them. Most careful users will use several: highly recommended are (and these are completely FREE) Ad-AwareSE and Spybot Search and Destroy which have been around for a long time and are not BETA (in testing) versions.
Download, launch, and update both of these (you will need to do this before submitting a HJT log anyway) and see if these will resolve your problems.
Regards,
John
Whereof one cannot speak, thereof one should be silent.




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