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BSODing Fairly Regularly


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4 replies to this topic

#1 jgb99

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Posted 03 May 2011 - 09:24 AM

My laptop has been BSODing quite regularly in the past week.

I have run Malwarebytes and SuperAntiSpyware quick scans today and no spyware/malware was found.

...wondering what the issue might be?

Thanks.

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#2 Allan

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Posted 03 May 2011 - 09:28 AM

Download BlueScreenView:
http://www.nirsoft.net/utils/blue_screen_view.html
unzip downloaded file and double click on BlueScreenView.exe to run the program.
when scanning is done, go to EDIT - Select All
Go to FILE - SAVE Selected Items, and save the report as BSOD.txt
Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply

#3 jgb99

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Posted 03 May 2011 - 06:43 PM

Thanks for your quick reply, Allan.

Here's the the BlueScreenView scan results:


==================================================
Dump File : Mini050311-03.dmp
Crash Time : 3/05/2011 9:16:32 PM
Bug Check String : WORKER_INVALID
Bug Check Code : 0x000000e4
Parameter 1 : 0x00000001
Parameter 2 : 0x860e1458
Parameter 3 : 0x00000000
Parameter 4 : 0x00000000
Caused By Driver : ndis.sys
Caused By Address : ndis.sys+31423
File Description : NDIS 6.0 wrapper driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini050311-03.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 135,024
==================================================

==================================================
Dump File : Mini050311-02.dmp
Crash Time : 3/05/2011 9:15:00 PM
Bug Check String : WORKER_INVALID
Bug Check Code : 0x000000e4
Parameter 1 : 0x00000001
Parameter 2 : 0x86a00450
Parameter 3 : 0x00000000
Parameter 4 : 0x00000000
Caused By Driver : ndis.sys
Caused By Address : ndis.sys+31423
File Description : NDIS 6.0 wrapper driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini050311-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 139,096
==================================================

#4 Allan

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Posted 04 May 2011 - 07:12 AM

Well, I have to say I haven't run across this one before. Let's troubleshoot:

1) What is new or different since the last time everything worked properly (ie, new hw, new sw, virus, error, etc)?

2) You mention two anti malware apps. Do you have an anti virus app resident? If so, have you done a FULL scan with it?

3) Do you get the same error in safe mode?

#5 hamluis

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Posted 05 May 2011 - 10:12 AM

http://www.intel.com/support/wireless/wlan/sb/CS-030396.htm

Louis




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