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2 replies to this topic

#1 scottdfw99

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Posted 03 May 2011 - 09:23 AM

I've noticed several recent posts that discuss the exact problem I'm having. I got the Windows Recovery virus, and I successfully removed it from my computer. However, I still have ads running in the background, and I have a re-direct problem when using Internet Explorer. (My start menu and desktop have been altered as well.) May I please get some help to resolve these issues? (I see other users posting logs for you to review. Is the first step of the process for me to run and post these logs for you?) Thank you in advance for your help!

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#2 Budapest

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Posted 03 May 2011 - 05:33 PM

Please follow the instructions in ==>This Guide<==. If you cannot complete a step, skip it and continue.

Then post your DDS and GMER logs as a reply to this topic. Once you have done that I will remove my reply and consolidate the posts so that you retain your correct place in the queue.

If you can produce at least some of the logs, then please explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the reply and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 Budapest

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Posted 09 May 2011 - 04:56 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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